Stonelaw Dale: AdBlue in the Diesel Tank? Find Your Situation
Has your engine turned over since the AdBlue was put in? This one question decides nearly everything about what comes next. Not started so far? Then leave the car that way, whether the vehicle sits — Stonelaw Dale or Whitelea Dale. Leave your motor and your ignition off and call 0333 366 0103; it's generally a drain and a thorough flush, done where the car is in Stonelaw Dale. If it's run, stop as soon as it is safe then switch off. A larger job, then, yet the identical first move.
Find the scenario below that matches yours, wherever across Northumberland it happened.
At the pump in Stonelaw Dale: AdBlue in a diesel
Just at this point, bottle still in your hand, you realise that the cap you took off was the wrong one, right at the petrol pump. Somewhere in Stonelaw Dale, then — Sainsbury's, Co-op Food, or anywhere else nearby.
Meaning? Finding out here is the best it gets. Only that tank holds AdBlue; no component past it has drawn any in.
What to do: don't get back in and start the car to clear the petrol pump. Ask the staff to help you roll the vehicle into a parking bay, keep the receipt or the bottle, then phone us from the forecourt. If it can't be moved, it can be cleared at the petrol pump: the equipment is explosion-proof and safe on a busy forecourt.
Stonelaw Dale, at home: AdBlue in the diesel tank
Several days had passed with the dash light on. A bottle from the shop, emptied in on the driveway — and it's just by the recycling that the cap caught your eye. Just off Monkside is not less likely from anywhere.
In short: if the vehicle has not moved since, it's almost equal to finding out at the pump. On the bottom of that tank sits where AdBlue stays, since it will not blend with diesel — and a night going by changes nothing of the difference.
Put the keys indoors tonight — or a person might take it off first thing — then call us. In Whitelea Chase or here around Stonelaw Dale, the draining happens on your driveway. The pumps are quiet enough to use outside a house at night.
Drove off with AdBlue in a diesel in Stonelaw Dale?
A mile or two after filling up, your engine started misbehaving: roughness, smoke, less power, lights on your dash. Perhaps it was on Mirlaw Road, maybe on the way out towards Newcastle upon Tyne, under 10 miles away.
The point: the system has pulled AdBlue through already. Mileage decides how deep it goes: filter and pipework to begin with, then the high-pressure pump and each injector. It travels deeper with every mile covered and each restart.
Pull in somewhere safe — that's the next job — then switch everything off. Stonelaw Dale lies under 10 miles from the A167(M); there, pull off at the next junction instead of pressing on for the services. Starting it again to check achieves nothing — AdBlue doesn't clear on its own. About what distance did it gone? Say so when you phone.
A hire or company car with AdBlue in the wrong tank?
You've only driven this car for days. The AdBlue filler sits right alongside the diesel filler, which you didn't know, since your own vehicle either has no AdBlue or keeps it somewhere else. Wherever you happen to be around Northumberland, every motorist could be caught.
What it means: the same as the scenarios above, depending on whether it has run, with one more step. Many hire and company agreements need the owner's sign-off before repairs.
Sorting it before the van turn up is quicker, and so ring the hire company or your fleet manager, then us. If you're stranded in the car park outside Cramlington, or by Alexandra Park Pavilion, while you wait for an answer, leave the car off.
Not sure it was AdBlue in your diesel tank, Stonelaw Dale?
Honestly, the best answer might be that you think it did. What cap came off, you cannot recall; meanwhile the bottle feels less than expected, and ammonia hangs by your filler. The gates of Hareside Primary School in a rush, perhaps, or a friend's driveway over in Hall Close Chase.
What it means: a little spilled about the filler does no harm to your motor. The diesel tank with AdBlue inside is another story. If there is AdBlue in your tank, firing up your car will pull it in, and it would not tell you which either.
Take it that it was put in, and never turn your key. Checking a tank that turns out free of AdBlue is better than draining one after it has been run — so phone then describe to us what you noticed.
What every AdBlue drain around Stonelaw Dale has in common
The job opens the same way, whichever your situation. Three things are asked once we arrive — on a forecourt, a driveway, a street by Concordia Leisure Centre or the car park outside Lord of the Manor: the liquid, the quantity, and if the motor has been started. The price is given over the phone, ahead of anyone setting off, and the replies set the work.
Then that tank is emptied and the system rinsed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. The fuel filter is flushed, or replaced where it needs to be; clean diesel goes in; and the vehicle is tested. If your engine hasn't run, most jobs take about half an hour once we're there.
Firing it up comes at the end. With new diesel in, it runs while we confirm it's running smoothly, and then we head off. When it's noticed soon, the car very seldom has lasting damage, and the whole job happens where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, nothing upfront. Dig out your insurance before we arrive: cover for misfuelling comes built into plenty of policies.
About Stonelaw Dale
Stonelaw Dale is a suburban area located inland in Northumberland, approximately 7 miles from Newcastle upon Tyne. Stonelaw Dale sits at an elevation of 66 metres, surrounded by other residential areas such as Whitelea Chase and Stonelaw Grange. Stonelaw Dale has a population of around 2183 people, predominantly living in semi-detached housing. Stonelaw Dale is part of the wider Newcastle upon Tyne urban area, with easy access to the city's amenities.
Stonelaw Dale and Northumberland: AdBlue drains across the area
Over NE postcodes, the vans serving Stonelaw Dale — a residential suburb — work surrounding places as well, Stonelaw Grange and Whitelea Glade among them. A postcode starting NE23 6 is the quickest way to tell us where you are.
No towing is needed, be it parked centrally in Stonelaw Dale or in a layby heading to Alexandra Skate Park, so keep it put. Wherever it stands, that is where it gets drained. Guessing won't help near Cramlington Library, on a border or anywhere hard to pin down; phone and check.
Your scenario, in one line
Unstarted? Leave the vehicle off then phone. Run already: pull over, switch down, ring 0333 366 0103. Petrol in Diesel handles the rest, within Stonelaw Dale or anywhere in Northumberland.