What Now? AdBlue in the Diesel Tank in Stoneywood
One thing counts most when AdBlue is in a diesel tank, and that is if your engine has been started afterwards. Wherever your car is — Dyce, Stoneywood — don't run an engine that has not run yet. Call 0333 366 0103 with the ignition and engine both off. Across Stoneywood, such a case is generally emptied and cleaned on the spot. Pull over the minute it is safe and switch off, if it has already run. It is a larger job, though stage one doesn't change.
Further down: the cases we see, wherever across Aberdeen City. Pick yours.
At the petrol pump around Stoneywood: AdBlue in a diesel
Only now, nozzle still in your hand, you realise that the cap you opened was the wrong one, there at the pump. Anywhere in Stoneywood, then — BP, Shell, or anywhere else close by.
Put simply: no better spot exists to discover it. Still in your tank, and no fuel pulled onwards: that's where the AdBlue is.
Clearing the petrol pump is no reason to start it — and so don't get back in. Three things: a push into a space with the attendants assisting, the bottle saved, and a call to us from the forecourt. If it can't be moved, it can be cleared at the pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in the diesel tank at home in Stoneywood
On the dash, a reminder had shown all week. A bottle bought at the garage, emptied in on the driveway — and it's just at the recycling that the cap caught a second look. Driveways near Market Street get it as much as anywhere.
What it means: if you haven't driven since, this is nearly as good as the forecourt. Diesel and AdBlue stay separate: the AdBlue drops to the base of the tank and stays put, however long it waits.
What to do: leave your keys inside the house so nobody moves the vehicle in the morning. Then call. In Upper Persley or here in Stoneywood, the drain happens on your driveway. Our pumping kit works quiet enough not to disturb the neighbours at night.
AdBlue in a diesel and already driving around Stoneywood?
Filled up, pulled away, and before long your engine was turning roughly, smoking, down on power, or lighting up your dash. Maybe driving to Aberdeen, under 5 miles away, or simply along Auchriny Circle.
Put simply: the AdBlue has been pulled through the system. It has been through your filter and the lines and, the further you went, into your high-pressure pump and the fuel injectors. It travels deeper with every extra mile covered and every restart.
Your move: stop anywhere sensible, then turn the motor off. Leave by the first junction — not the services further along — if you're on the M90, over 50 miles from Stoneywood. It won't have cleared, and so there is no point starting it again to check. Phone, saying what distance your car went.
AdBlue in the wrong tank: hire, lease and company vehicles
Seven days ago, the car was unknown to you. On your own vehicle, AdBlue is missing or elsewhere. On this one, its cap is right by the diesel cap — news to you. It can happen to anyone, anywhere across Aberdeen City.
What it means: the same as the situations above, depending on whether it's run, with one more step. The owner often needs to approve any work, under many rental and company agreements.
Sorting it before the van turn up is faster, and so ring the hire company or your fleet manager, and then us. Hanging on for an answer in the car park outside Dyce, or near Alexander Pirie and Sons Ltd War Memorial? Leave the engine off throughout.
AdBlue in the diesel tank? Not sure, in Stoneywood
At times, "I think so" is the most anyone can honestly say. A faint ammonia-like whiff lingers around the filler, the bottle seems too light, and the cap you took off is hard to recall. Perhaps it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Bucksburn.
The point: your engine is not hurt by some AdBlue splashed on the outside. In the diesel tank, by contrast, AdBlue damages it. Starting the vehicle cannot tell you which, and if there is AdBlue in the tank it would pull it in.
Next: act as though it got in, and keep your engine off. Ring and give the details: we'd sooner find a clean tank than drain one once the motor has run.
Stoneywood: what every AdBlue drain has in common
Whatever the situation, one opening applies. Anywhere your vehicle stands — Woodend Bar's car park, a road by Aberdeen Hindu Temple, a driveway, a forecourt — the van arrives and asks about the fluid, the amount, plus if your motor has turned over. Those replies decide the work, and you get the price on the phone, before anyone sets off.
A thorough flush comes after this drain. With petrol it is routine; with AdBlue it is crucial, because crystals form and certain metals corrode, and neither rinses away unaided. Fresh diesel is put in once the filter is cleaned or changed, and the car is then tested. Not started? Then roughly half an hour once we are there covers most jobs.
Finally, our engineers start the car. Our check that it runs correctly on fresh diesel comes before our engineers go. The whole job is done where your car is, and when it is caught quickly, lasting damage is very unusual. Nothing is paid upfront, payment is made on the day, and you receive what your insurer wants: an engineer report and a VAT invoice. Worth knowing: lots of insurers offer misfuelling cover, and so a check of your documents as we travel pays.
About Stoneywood itself
Stoneywood is a suburban area situated on the riverside in Aberdeen City, with an elevation of 66 metres and located approximately 4.5 miles from Aberdeen city centre. Stoneywood is characterized by its semi-detached housing and is close to nearby places such as Upper Persley, Bankhead, and Mains of Grandhome. Stoneywood has a population of around 1347 residents and is part of the larger Aberdeen urban area. Stoneywood is also relatively distant from major English cities, with London being around 401.3 miles away.
AdBlue drains about Stoneywood and across Aberdeen City
Over AB postcodes, the teams covering Stoneywood — a residential suburb — reach nearby places as well, Bankhead and Mains of Grandhome included. Giving us a AB21 9 postcode finds you fastest of all.
Whether the car is on a lay-by on the way to New Polo Park or in a car park in the middle of Stoneywood, it doesn't need to move. Our technicians drain the vehicle where it sits. Awkward to pin down? Close to Aker Active or a county line? Checking is better than assuming, and so ring.
Your situation, in one line
Engine not started: ring, and leave it alone. Run already? Pull over, turn off, phone. Petrol in Diesel takes over the rest whichever case, in Stoneywood and Aberdeen City, on 0333 366 0103.