Street: AdBlue in the Diesel Tank? Find Your Situation
One thing counts above all when AdBlue is in a diesel tank, and it is if the motor has been started since. Wherever your vehicle is — Stone Hill, Street — never start an engine that hasn't run yet. Usually that means draining and thoroughly flushing it right there around Street — and so keep the key and motor off then ring 0333 366 0103. Already run? Stop when you safely can, then turn it off. A bigger job, then, but the same first step.
Anywhere in Somerset it took place, one of the situations below fits yours.
On a Street forecourt with AdBlue in a diesel
Picture it: standing by the pump, holding the nozzle, you spot the filler you took off wasn't the right one. It might be the Sainsbury's, or the Shell, or another forecourt around Street.
The point: of every spot to notice, this is the best. Nothing has pulled it in, so the AdBlue stays only inside that tank.
Clearing the petrol pump is no reason to run it — so don't get back in. Ring us from the forecourt once your vehicle is in a space — the attendants will lend a hand to push it — and keep the bottle. Stuck beside the pump? Explosion-proof kit keeps a live forecourt safe, and so it can be drained where it is.
At home around Street with AdBlue in your diesel tank
For days the dash had been nagging you. A bottle bought at the shop, tipped in on the driveway — and it was only at the bin that the cap caught a second look. Homes just off High Street are hit as often as everywhere else.
What it means: if you haven't driven since, this is almost as good as the forecourt. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
What to do: leave the keys inside the house so nobody moves the car in the morning. Then call. In Lower Leigh or right here around Street, the drain happens at your driveway. Our equipment runs quietly enough not to disturb the street at night.
On the road around Street with AdBlue in a diesel
Filled up, pulled away, and before long the engine was running unevenly, blowing smoke, losing power, or flashing up your dash. Somewhere on Leigh Road or on the road towards Wells — under 10 miles away.
What it means: your fuel system has sucked the AdBlue in. Distance decides how deep it gets: filter and lines to begin with, then the injection pump and every injector. Each mile and each restart takes it further.
Next: find a sensible place, stop, and turn the engine off. Street sits under 10 miles from the M5; on it, come off at the first junction rather than pressing on to the services. No test starts: clearing itself isn't something AdBlue will do. Ring us and say how far you went.
AdBlue in the wrong tank: hire, lease and company motors
You have had the vehicle hardly a week. On your own car, AdBlue is absent or elsewhere. On this one, the inlet is right by your diesel inlet — a surprise to you. Throughout Somerset, nobody is safe from it.
The point: just as above, divided by whether it ran, but with an added step. The owner frequently has to sign off the work, under plenty of hire and company contracts.
What to do: call the hire firm or your fleet manager first, then us. That is faster settled before we arrive than after. Stranded near Crispin Hall or at Castle Cary until the firm answers, your car stays switched off throughout.
Street: unsure if it was AdBlue in the diesel tank?
Truthfully, the best answer might be that you think it did. The bottle is lighter than it should be, there is a faint smell of ammonia around the filler, and you can't remember which cap you took off. A rushed top-up by the gates of Hindhayes Infant School, or a visit to a friend in Portland: either fit.
In short: a spill round the filler does your engine no harm. A diesel tank with AdBlue in it is another story. Firing up your car cannot tell you which, and if there is AdBlue in the tank it will pull it in.
What to do: treat it as if it was put in. Do not crank it. Describe what you saw on your phone. A clean tank looked at is a happier result than a run one drained.
What each AdBlue drain around Street has in common
No matter the case, one start is used. Anywhere your car stands — The Lantokay's car park, a street beside Crispin Community Centre, a drive, a forecourt — the van arrives and we ask for the fluid, the amount, and whether your engine has turned over. Those answers settle this work, and you get the price on the phone, before anyone sets off.
Draining your tank comes next, then a full flush — more important after urea than with petrol, since crystals and corrosion won't go on their own, however long it sits. Then comes the filter — cleaned, or replaced where needed — followed by clean diesel, and a test of the car. If the motor hasn't run, the majority of jobs take about half an hour once we are there.
Firing it up comes last. We check it runs properly on fresh diesel before we go. The whole job is done where your car is, and if it is spotted soon, lasting damage is very uncommon. Nothing is paid upfront, payment is made on the day, and you receive what your insurer wants: an engineer report and a VAT invoice. Worth remembering: many insurers include misfuelling cover, and so a quick look at your policy while we travel pays.
About Street and where it is
Street is a town in inland Somerset, situated near the city of Wells and the surrounding villages of Lower Leigh, Middle Leigh, and Portway. Street sits at a relatively low elevation of 18 metres, and its semi-detached housing stock reflects its development as a residential centre. Street is located approximately 115 miles west of London, making it a commuter town with a population of around 12,982 residents.
Street and Somerset: AdBlue drains across the area
Middle Leigh and Portway have the same vans as Street, a town, plus other places throughout BA postcodes. A postcode starting BA16 0 is the quickest way to tell us where you are.
No moving is needed, be it stopped centrally in Street or on a lay-by en route to Merriman Park, and so keep it where it is. Wherever it stands, that's where it is emptied. Tricky to pin down? Close to Street Royal British Legion or a county line? Asking beats assuming, and so phone.
In one line: your situation
Not run yet: keep the vehicle off then ring. Started already? Pull over, turn off, phone. Petrol in Diesel takes over the remainder whichever it is, in Street and Somerset, on 0333 366 0103.