What Now? AdBlue in the Diesel Tank in Sturton le Steeple
Has the engine turned over since the AdBlue got in? This one question decides nearly everything about what comes next. Over in Bole or here in Sturton le Steeple, an unrun motor must remain that way. Keep nothing on, call 0333 366 0103, then count on a thorough flush plus a drain, carried out just where the vehicle sits around Sturton le Steeple. If it has run, stop as soon as it is safe and switch off. It is a larger job, yet stage one doesn't change.
Further down: the cases our engineers see, wherever across Nottinghamshire. Pick the one that fits.
On a Sturton le Steeple forecourt with AdBlue in a diesel
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Somewhere in Sturton le Steeple, then — Gulf, JET, or anywhere else close by.
The point: of all places to notice, this is the best. Only your tank holds AdBlue; not one component beyond it has drawn it in.
Next: avoid the urge to fire it up just to free up the petrol pump. Get the attendants to lend a hand pushing it into a space, save the bottle, then phone us right there. Our equipment is explosion-proof and fine on a busy forecourt, and so a car that can't be pushed clear is cleared right at the pump.
AdBlue in the diesel tank on a Sturton le Steeple drive?
On your dash, a warning had been lit for days. A bottle from the shop, tipped in on the driveway — and it's only by the bin that the cap got your eye. It happens on drives just off Church Street as commonly as anywhere.
What it means: if you have not driven since, this is almost as good as the forecourt. As it is unable to mix, AdBlue drops low in that tank and stays. One night standing changes nothing.
Keep the keys indoors overnight — or a person may drive it off at breakfast — and call us. Out in Fenton or here around Sturton le Steeple, the draining is done at your driveway. Late-night empties beside a house are fine: the pumps are low-noise.
AdBlue in a diesel and already driving around Sturton le Steeple?
You filled up, set off, and a mile or two later your motor began to run unevenly, smoke, lose power or light up the dashboard. Possibly it was on Leverton Road, maybe on the way out towards Lincoln, under 15 miles away.
In short: the AdBlue has been sucked into the fuel system. It's been through the filter and the fuel lines and, the further you went, into the high-pressure fuel pump and your injectors. Each restart, like every mile, carries it on.
What to do: pull over where it is safe to do so and switch off. On the Doncaster By-Pass, under 15 miles from Sturton le Steeple, that means the next exit, not the services further on. Don't restart it to see if it has cleared; it will not have. About how far had it gone? Say so when you call.
Hire, lease or company car with AdBlue in the wrong tank
A week back, it was new to you. Your own motor either has no AdBlue or keeps it elsewhere, so nothing told you the AdBlue inlet was just next to your diesel. Anywhere you are across Nottinghamshire, any motorist can be caught.
The upshot: exactly as above, divided by whether it ran, but with an added step. Many hire and fleet contracts require the owner's sign-off for work.
What to do: ring the hire firm or your fleet manager first, then us. That is quicker settled before our engineers get there than after. Leave the vehicle off as the reply comes, whether you're waiting outside Gainsborough Lea Road or close to Sturton le Steeple Village Hall.
Unsure about AdBlue in the diesel tank in Sturton le Steeple?
Sometimes the fair answer is "I think so". Lighter, the bottle; a hint of ammonia round your filler; no clear recollection of the cap. Sound familiar? Maybe on a friend's driveway in South Leverton, or in a rush by Sturton CofE Primary School at the school run.
Put simply: a spill round the filler leaves the motor no harm. AdBlue inside the diesel tank does. You can't tell which by turning the key, and doing so will draw in any AdBlue that is in the tank.
Take it that it was put in, and never turn the key. Describe what you saw on the phone. A clean tank checked is a happier outcome than a run one drained.
What each AdBlue drain in Sturton le Steeple has in common
Whatever the situation, one start applies. Forecourt, drive, the pub in the village's car park or a street beside St Peter & St Paul — our van reaches the car, and three questions follow: what fluid, what quantity, and if it has run. Those answers decide the work, and you get the price on the phone, before anyone heads out.
AdBlue crystallises and is corrosive to certain metals in fuel systems, and so it won't rinse out on its own; that is why the flush, after the drain, matters much more here than with petrol. The fuel filter is cleaned, or replaced where it needs to be; clean diesel goes in; and the car is tested. If the motor has not run, most jobs take about half an hour once we're there.
Last, we start it. Before our engineers go, it's tested to make sure it runs correctly on new diesel. We do the entire job where the vehicle is, and lasting damage is very uncommon if it has been noticed early. Paying comes on the day, never upfront. For your insurer, you get a VAT invoice plus a report from the engineer. Worth knowing: many insurers offer misfuelling cover, so a check of your documents as you wait is worthwhile.
About Sturton le Steeple and where it is
Sturton le Steeple is a small village in Nottinghamshire, situated in the East Midlands region of England, with a low elevation of around 18 metres. Sturton le Steeple lies near the villages of Fenton, North Leverton with Habblesthorpe, and South Wheatley, and is approximately 14 miles from the city of Lincoln. Sturton le Steeple has a population of around 548 people, predominantly living in detached houses.
Sturton le Steeple and Nottinghamshire: AdBlue drains across the area
Over DN postcodes, the teams covering Sturton le Steeple — a rural village — reach nearby towns as well, North Leverton with Habblesthorpe and South Wheatley among them. The location is quickest from a postcode that starts DN22 9.
No moving is required, be it parked in the centre of Sturton le Steeple or on a layby en route to Sturton Playing Fields, so leave it put. We drain it where it is. Awkward to pin down? By Medieval Village of West Burton or a county line? Checking is better than assuming, so ring.
Your scenario, in one line
Where it hasn't started, phone then keep it that way. Run by now: pull over, power down, ring 0333 366 0103. Petrol in Diesel handles the remainder, in Sturton le Steeple or wherever across Nottinghamshire.