Sutton Common: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank depends on one thing more than any other: whether your motor has been run since it got in. Over in Shottisham or here around Sutton Common, an unstarted motor should remain unrun. Ring 0333 366 0103 with your key and engine still off. In Sutton Common, that is generally emptied and cleaned on the spot. If it has run, stop as soon as it is safe and switch off. It's a bigger job, yet stage one doesn't change.
Below: the situations our technicians meet, anywhere around Suffolk. Pick the one that fits.
AdBlue in a diesel on a Sutton Common forecourt
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Possibly you're at the Gulf, perhaps at the Oak Garage, maybe somewhere else in Sutton Common.
The upshot: of every spot to find out, the forecourt is the best. Only your tank holds AdBlue; not one part past it has taken any in.
What to do: don't get back in and fire it up to clear the pump. Phone us from the forecourt once the car is in a space — the attendants will lend a hand to roll it — and save the bottle. Stuck beside the petrol pump? Explosion-proof equipment makes a busy forecourt sensible, so it can be drained in place.
AdBlue in the diesel tank at home around Sutton Common
Several days had gone by with the warning light on. A bottle bought at the garage, emptied in on the drive — and it was only by the recycling that the cap caught a second look. Houses just off Thorn Walk get caught out as often as anywhere else.
Meaning? Provided your car has not been driven since, it's close to the forecourt case. At the floor of the tank sits where AdBlue waits, since it will not mix with diesel — and a night going by changes no difference.
Next: prevent an early-morning drive by putting your keys in the house, then phone us. Your drive is where it gets emptied, be it in Sutton Common or Sutton. The pumping kit works quiet enough not to disturb the neighbours at night.
AdBlue in a diesel and already driving in Sutton Common?
A short way beyond filling up, the engine began playing up: rough running, smoke, less power, lights on the dash. Maybe it was on Otley Road, possibly on the way out towards Colchester, under 25 miles away.
Put simply: the AdBlue has been pulled through the fuel system. Past your filter, through the lines, and — the further the distance — on into the injection pump and each injector. Each restart, like every mile, pushes it on.
Do this: stop anywhere safe, then switch your motor off. Exit by the first junction — not the services beyond — if you're on the M11, over 50 miles from Sutton Common. Don't restart the vehicle to see if it has cleared; it will not have. About how far did it gone? Say so as you phone.
AdBlue in the wrong tank: hire, lease and company vehicles
You have had this vehicle hardly a week. Unknown to you, the two inlets are next to each other here — not like your own vehicle, which has none or keeps it in another spot. It can happen to anyone, anywhere across Suffolk.
Meaning? Whichever case above applies too — run or not — plus one further stage. Plenty of hire and company contracts want the owner to approve work on the car.
Settling it before the van arrives is quicker, so ring the hire company or your fleet manager, then us. If you are stranded in the car park outside Melton, or by All Saints, while you wait for an answer, leave your car off.
Not sure it was AdBlue in your diesel tank, Sutton Common?
At times, "I think so" is all anyone can honestly say. Lighter, that bottle; a hint of ammonia round your filler; a hazy recollection of which cap. Sound familiar? A hurried top-up by the gates of Sandlings Primary School, or a call to a friend in Sutton Street: both fit.
Put simply: spillage round your filler leaves your motor unharmed. If it's inside your diesel tank, though, that changes. If there is AdBlue in your tank, firing up your car will pull it in, and it wouldn't tell you which either.
Assume it was put in, and never start the key. Tell us what you noticed on the phone. A clean tank checked is a better result than an already-run one emptied.
Sutton Common: what each AdBlue drain has in common
The job begins the same way, whichever the situation. Three questions are asked once our technicians reach your car — at a forecourt, a drive, a street by Sutton Village Sign or the car park at the pub in the village: the liquid, the quantity, and if it has been started. Those replies settle the work, and you get our price on the phone, before anybody sets off.
AdBlue forms crystals and eats at some metals in fuel systems, and so it won't wash out unaided; that is why the flush, after the drain, counts much more here than with petrol. Your filter is flushed, or replaced where it needs to be; clean diesel goes in; and your car is tested. Where the engine has not run, expect roughly half an hour once we arrive, for most jobs.
Our technicians fire it up last. Our engineers make sure it runs correctly on fresh diesel before we go. Permanent damage is very rare when it is spotted soon, and the entire job is done where the car is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Plenty of insurance policies cover misfuelling, so look at yours while the van travels.
About Sutton Common, for a moment
Sutton Common is a small village in Suffolk, situated inland at an elevation of around 21 metres. Sutton Common lies near the villages of Sutton and Spratts Street, and is also close to Bromswell Heath. Sutton Common has a population of approximately 835 people, predominantly living in semi-detached housing. Sutton Common is located about 75.9 miles from London and 24.6 miles from Colchester.
AdBlue drains in Sutton Common, and across Suffolk too
Over IP postcodes, the vans serving Sutton Common — a rural village — reach nearby towns as well, Spratts Street and Bromswell Heath among them. Quickest of all: a IP12 3 postcode for where you stand.
Whether your car is on a lay-by on the way to Sutton Heath Dog Park or in a car park in the middle of Sutton Common, it does not need to move. Where it stands, that is where it gets drained. If you're somewhere hard to explain, near Sutton Memorial Hall or close to a boundary, ring and ask instead of guessing.
Your scenario, summed up
If it has not run, ring then keep it off. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there in Sutton Common and anywhere around Suffolk on 0333 366 0103.