AdBlue in the Diesel Tank in Sutton Poyntz: What Now?
All of it hinges on one detail: if your motor has been run after the AdBlue went in — far more than anything else. If it has not, keep it that way, whether the vehicle is around Sutton Poyntz itself or out in Overcombe. Leave the engine and the ignition off and ring 0333 366 0103; it is usually a drain and a thorough flush, done where the car is in Sutton Poyntz. If it has run, stop as soon as it is safe and switch off. A bigger job, yes, yet the identical opening move.
Find the situation below that matches yours, wherever around Dorset it happened.
On a Sutton Poyntz forecourt with AdBlue in a diesel
Picture it: standing by the petrol pump, gripping the nozzle, you spot the filler you opened wasn't the correct one. It could be the Sainsbury's, or the Morrisons, or another forecourt around Sutton Poyntz.
Put simply: there is no better spot to be to spot it. Still in that tank, with nothing pulled through: that's where the AdBlue sits.
Next: resist the temptation to fire it up just to move away from the pump. Three things: a shove into a space with the attendants assisting, the receipt saved, and a call to us from where you stand. Stuck beside the pump? Our explosion-proof kit keeps a live forecourt safe, so it can be drained in place.
AdBlue in your diesel tank at home in Sutton Poyntz
On the dash, a reminder had been lit all week. Picked up a bottle, tipped it in at home, binned the empty — and at that point looked at the cap a second time, after the fact. Driveways close to Sutton Close see it as much as any other street.
What it means: if you haven't driven since, this is nearly as good as the forecourt. At the bottom of your tank sits where AdBlue stays, since it won't blend with diesel — and a night going by changes no difference.
Next: prevent an early move by keeping the keys indoors, then phone us. Your drive is where it gets drained, whether around Sutton Poyntz or Preston. Even at night, the pumps are quiet enough for a residential street.
On the road in Sutton Poyntz with AdBlue in a diesel
A mile or two after filling up, your engine started misbehaving: roughness, smoke, lost power, lights on the dash. Sutton Court Lawns, perhaps, or the way to Salisbury — a run of under 50 miles.
What it means: your fuel system has sucked the AdBlue in. Mileage sets how deep it goes: filter and lines to begin with, then the high-pressure pump and each injector. Every restart, like every mile, carries it deeper.
Your move: stop anywhere safe, then turn your engine off. Sutton Poyntz sits under 50 miles from the M5; on it, come off at the next junction instead of pushing on to the services. It will not have cleared, and so there is no point restarting to check. Phone, saying what distance the car was driven.
AdBlue in the wrong tank of a hire, lease or company car
A week back, it was new to you. The AdBlue filler sits right beside the diesel one, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Anywhere you happen to be around Dorset, any driver could slip up.
In short: one extra stage on top of the cases above, and those depend on whether it has run. Plenty of rental and fleet contracts need the owner's sign-off for repairs.
Sorting it before we arrives is quicker, and so phone the hire company or your fleet manager, then us. Stuck near Sutton Poyntz Mission Hall or outside Upwey until the firm answers, your car remains switched off throughout.
AdBlue in the diesel tank? Not sure, around Sutton Poyntz
Occasionally the fair answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia about your filler, and you cannot remember which cap you took off. Perhaps it happened in a hurry at the school gates at St Andrew's Church of England Primary School, or on a friend's drive in Osmington.
The upshot: the motor isn't hurt by a little AdBlue spilled on the outside. Inside the diesel tank, however, AdBlue damages it. If there is AdBlue in the tank, firing up your car will suck it in, and it wouldn't tell you which either.
Take it that it was put in, and never start the engine. Tell us what you noticed on your phone. A clear tank looked at is a happier result than a run one drained.
Each AdBlue drain in Sutton Poyntz shares these steps
Every case gets the same opening to the job. Forecourt, drive, The Springhead's car park or a street beside Statue of Seven Acres — the van reaches the vehicle, and three questions follow: which fluid, which amount, and if it has run. The price is given over the phone, ahead of anyone setting off, and those answers set the work.
Then that tank is emptied and the system rinsed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Clean diesel is put in after the fuel filter has been flushed or replaced, and your car is finally checked. If your motor has not run, most jobs take about half an hour once we're there.
Finally, our technicians start it. Before our technicians leave, it is tested to make sure it runs correctly on clean diesel. The entire job is done where the car is, and if it is spotted quickly, permanent damage is very rare. Nothing is taken upfront, settlement happens on the day, and you get what your insurer asks for: an engineer report and a VAT invoice. Worth remembering: lots of insurers include misfuelling cover, and so a check of your policy while we travel is worthwhile.
About Sutton Poyntz
Sutton Poyntz is a small suburban area situated on the coast of Dorset, with nearby villages including Preston, Bowleaze, and Bincombe. Sutton Poyntz has a population of around 555 people and is characterised by predominantly detached housing. Sutton Poyntz sits at an elevation of 25 metres, looking out over the coastal scenery of the South West. Sutton Poyntz is located approximately 115.6 miles from London and 39.6 miles from the nearest city, Salisbury.
Sutton Poyntz and Dorset: AdBlue drains across the area
Being a residential suburb, Sutton Poyntz has the same vans as the surrounding places — Bincombe, Bowleaze — right through DT postcodes. The whereabouts is quickest from a postcode that starts DT3 6.
Whether the vehicle is on a lay-by on the way to Chalbury Hill Fort or in a car park in the middle of Sutton Poyntz, it doesn't need to shift. We drain it where it is. If you are somewhere hard to explain, near Saint Andrew's Church or close to a border, ring and ask rather than guessing.
Your scenario, summed up
Where it has not started, phone then leave it off. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there in Sutton Poyntz and anywhere across Dorset on 0333 366 0103.