What Now? AdBlue in the Diesel Tank in Tetbury
Has your motor turned over since the AdBlue was put in? This one question settles nearly everything else from here. Over in Doughton or right around Tetbury, an unrun motor must stay that way. Normally this means emptying and thoroughly purging it on the spot in Tetbury — so keep your ignition and engine off then ring 0333 366 0103. When the motor has been run, stop somewhere safe straight away, then turn it off. Stage one remains unchanged, even if the work grows.
Anywhere across Gloucestershire it took place, one of the cases below matches yours.
Tetbury forecourt: AdBlue in a diesel at the pump
Picture it: stood by the pump, holding the nozzle, you spot the filler you took off wasn't the correct one. Possibly you are at the Tesco, maybe at the Texaco, perhaps somewhere else in Tetbury.
Put simply: there is no better spot to be to spot it. The AdBlue is inside that tank and nowhere else. Nothing has sucked it in.
Clearing the pump is no excuse to start it — and so do not get back in. Get the staff to help rolling it to a bay, save the receipt, then ring us from there. Emptying it right at the petrol pump is possible if it can't be shifted, since the equipment is explosion-proof.
At home in Tetbury with AdBlue in your diesel tank
For days the dash had been warning you. Only at the recycling bin, the empty container in your hand, did you look back at the cap you'd opened at the driveway. It happens on drives just off Chipping Street as frequently as anywhere.
In short: if the vehicle hasn't been driven since, it is nearly as good as finding out at the forecourt. Diesel and AdBlue stay apart: the AdBlue settles to the floor of that tank and stays there, however long the night.
Next: the keys indoors, so nobody drives your vehicle anywhere first thing. Then, phone. Northfield or Tetbury: wherever your drive sits, that's where it is cleared. The pumps are quiet enough to use outside a house after dark.
Tetbury: set off with AdBlue in a diesel?
Lumpy running, smoke, falling power or a glowing dashboard arrived a mile or two after the fill. Long Street, perhaps, or the way to Gloucester — a trip of under 25 miles.
In short: the AdBlue has been pulled through your fuel system. It has been through your filter and the lines and, the further you went, into the high-pressure fuel pump and the injectors. Every restart, like each mile, pushes it on.
Stop safely — that is the first job — then turn everything off. Leave at the next junction — not the services beyond — if you are on the M4, under 10 miles from Tetbury. No test restarts: clearing itself is not something AdBlue will do. Tell us know the mileage covered as you ring.
AdBlue in the wrong tank: hire, lease and company cars
You've had the vehicle hardly a week. The AdBlue filler sits right alongside the diesel one, which you didn't know, because your own motor either has no AdBlue or keeps it somewhere else. Throughout Gloucestershire, no one is safe from it.
Meaning? Whichever applies above applies here — run or unrun — plus one further stage. Work on the vehicle frequently needs the owner's approval under rental or fleet agreements.
Next: ring the rental company or the fleet manager first, then us — settling it before our arrival is quicker. Hanging on for an answer in the car park outside Kemble, or beside Chipping Court? Keep your engine off throughout.
Unsure about AdBlue in the diesel tank around Tetbury?
At times, "I think so" is the most you can honestly say. Lighter, the bottle; a hint of ammonia near your filler; a hazy memory of the cap. Look familiar? A hurried stop by the gates of St Mary's Church of England Primary School, or a call to a friend in Beverston: either fits.
What it means: a little spilled around your filler does no harm to the motor. The diesel tank with AdBlue inside is another story. If there is AdBlue in your tank, starting your car would draw it in, and it would not tell you which either.
Your move: act as if it did, and never start your engine. Tell us what you noticed on your phone. A clear tank looked at counts as a better outcome than an already-run one drained.
The common ground in every Tetbury AdBlue drain
Whichever situation you are in, the job starts the same way. Filling station, drive, The Crown's car park or a street by Christ Church — the van comes to your car, and three questions come next: which fluid, what amount, and if it has run. Those answers decide this work, and you get our quote by phone, before anyone heads out.
AdBlue crystallises and eats at certain metals used in fuel systems, and so it won't wash out on its own; that is why the flush, after this drain, matters much more with AdBlue than with petrol. Last come the filter, cleaned or renewed if necessary; fresh diesel; and a test of your vehicle. Where your engine has not been started, allow roughly half an hour on site, in most cases.
Lastly, our engineers fire it up. Before we leave, it's checked to confirm it runs properly on fresh diesel. The entire job is done where your car is, and when it is noticed soon, long-term damage is very rare. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, nothing in advance. Many insurance policies include misfuelling cover, so it's worth checking yours whilst we're on the way.
About Tetbury
Tetbury is a small town in Gloucestershire, situated on the banks of the River Avon at an elevation of around 125 metres. Tetbury lies in the Cotswold hills, near the villages of Northfield, Tetbury Upton, and Long Newnton, and is approximately 16 miles southwest of Gloucester. Tetbury has a population of around 6744 people, predominantly living in semi-detached housing. Tetbury is also within commuting distance of larger cities, being around 87 miles west of London.
AdBlue drains across Gloucestershire, Tetbury included
Tetbury Upton and Long Newnton get the identical vans as Tetbury, a riverside town, along with other towns throughout GL postcodes. Fastest of all: a GL8 8 postcode for where you stand.
No moving is required, whether parked centrally in Tetbury or on a lay-by heading to Tetbury Recreation Ground, so leave it put. Our van empties it where it stands. Tricky to explain? Close to Tetbury Library or a border? Checking is better than assuming, and so ring.
Your situation, in one line
Motor never started: ring, and leave it switched off. Whatever line applies, Petrol in Diesel handles the rest on 0333 366 0103, across Gloucestershire and in Tetbury — once you pull over, switch off then phone, if it's run.