AdBlue in the Diesel Tank in The Bourne: What Now?
Has the motor turned over since the AdBlue got in? This single question settles almost everything else from here. Wherever the vehicle is — Shortheath, The Bourne — never start an engine that hasn't been started yet. Keep nothing on, phone 0333 366 0103, and expect a proper flush after a drain, done just where the vehicle sits around The Bourne. Where the motor has run, pull in somewhere safe first, then turn the car off. The job is bigger, but the first step is the same.
Further down: the cases our engineers see, anywhere across Surrey. Pick the one that fits.
On a The Bourne forecourt with AdBlue in a diesel
Picture it: stood by the petrol pump, holding the nozzle, you realise the cap you took off was not the right one. It could be the Texaco, or the BP, or a different forecourt in The Bourne.
Put simply: there is no better place to be to spot it. The AdBlue is inside the tank and nowhere else. Nothing has pulled it in.
Your move: stay out of the driver's seat, however much the pump needs freeing. Have the attendants to lend a hand rolling it into a space, save the receipt, then ring us right there. If it cannot be shifted, it can be drained at the pump: the equipment is explosion-proof and safe on a busy forecourt.
AdBlue in the diesel tank at home in The Bourne
For days the dash had been warning you. A bottle from the shop, emptied in at the drive — and it was only by the recycling that the cap caught a second look. Just off Longdown Road is no different from anywhere.
In short: if the car has not been driven since, it is almost as good as finding out at the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Put your keys in the house overnight — or a person may drive it off at breakfast — and call us. Out in Middle Bourne or right here around The Bourne, the draining is done on your driveway. The equipment runs quietly enough that it won't wake the street at night.
On the road around The Bourne with AdBlue in a diesel
Filled up, pulled away, and before long your engine was running roughly, smoking, down on power, or flashing up the dash. Somewhere on Longdown Close or on the road towards Winchester — under 25 miles away.
Meaning? Your fuel pump has taken the AdBlue up. Past your filter, through the lines, and — the further the mileage — deeper into the injection pump and every injector. Each mile and each restart takes it further.
Your move: pull up somewhere safe, then turn your motor off. The Bourne lies under 10 miles from the M3; there, pull off at the first junction instead of pushing on for the services. It will not have cleared, and so there's no point restarting to check. Call, saying what distance your car went.
AdBlue in the wrong tank of a hire, lease or company car
You've had this car hardly a week. Unbeknown to you, the two fillers sit next to each other here — unlike your own vehicle, which has none or keeps it elsewhere. It can happen to anyone, anywhere around Surrey.
Meaning? Whichever applies above applies here — run or not — plus one extra step. Many hire and company agreements want the owner to approve work on the car.
Do this: rental firm or fleet manager first, us second, since settling it beforehand cuts time. If you are stuck in the car park at Farnham, or by 5th Farnham (Bourne) Scout Group, whilst you wait for an answer, leave your car off.
Not sure it was AdBlue in the diesel tank, The Bourne?
Now and then, "I think so" is all you can truthfully say. What cap came off, you can't say; meanwhile the bottle weighs less than expected, and ammonia lingers by your filler. Possibly it happened in a hurry at the school gates at St Peter's CofE Primary School, or on a friend's drive in Shortfield Common.
What it means: a little spilled around your filler does no harm to the motor. A diesel tank with AdBlue inside is a different matter. Starting the car cannot tell you which, and if there is AdBlue in the tank it would draw it in.
Take it that it got in, and don't turn the engine. Ring us and describe what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
Every AdBlue drain in The Bourne shares these steps
Each situation has the same opening to the work. Forecourt, drive, The Fox's car park or a road by St Martin by the Green — our van comes to the car, and three answers come next: what fluid, what quantity, and if it has run. Answers shape the job; the quote comes on the call whilst nobody has left yet.
Then your tank is drained and the system cleaned thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Then comes the filter — cleaned, or swapped where needed — then fresh diesel, and a test of the vehicle. The majority of unstarted vehicles are a half-hour visit from the moment our engineers arrive.
We fire it up at the end. With fresh diesel in, it runs while we check it is running smoothly, and then we head off. The whole job is done where the car is, and if it is caught early, permanent damage is very rare. Paying comes on the day, never upfront. For your insurer, you get a VAT invoice and a report from the engineer. Dig out your insurance before we arrive: cover for misfuelling is built into plenty of policies.
About The Bourne itself
The Bourne is a suburban area in Surrey, situated near the River Wey and characterised by its detached housing stock. The Bourne sits at an elevation of 111 metres, with nearby areas including Middle Bourne, Boundstone, and Lower Bourne. The Bourne is located approximately 36 miles from London and 24 miles from Winchester, making it a commuter base for those working in larger cities. The Bourne has a population of around 2276 residents, who enjoy its riverside setting and surrounding countryside.
The Bourne and Surrey: AdBlue drains across the area
Boundstone and Lower Bourne have the identical vans as The Bourne, a residential suburb, along with other places throughout GU postcodes. Quickest of all: a GU10 3 postcode for your location.
No towing is required, be it parked centrally in The Bourne or on a lay-by en route to Bourne Recreation Ground, and so leave it put. The drain is done on the spot. If you're somewhere hard to describe, near St Martins Hall or close to a border, ring and ask instead of assuming.
The one-line version
Still unrun? Leave the car off and ring. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there in The Bourne and anywhere across Surrey on 0333 366 0103.