What Now? AdBlue in the Diesel Tank in The Grove
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether your motor has been run since it got in. Over in Castle Hill or here around The Grove, an unstarted motor must stay unrun. Ring 0333 366 0103 with your ignition and motor still off. In The Grove, such a case is typically emptied and flushed on the spot. If it's run, stop as soon as it is safe then switch off. The job is bigger, but the first step is the same.
Wherever across Shropshire it took place, one of the cases below fits yours.
AdBlue in a diesel on a The Grove forecourt
You are at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Whether Esso, Shell or anywhere else in The Grove, the case is identical.
Meaning? Finding out here is as good as it can be. Nothing has drawn it through, so the AdBlue sits just in your tank.
Your move: stay out of the driver's seat, even if the queue wants clearing. Have the staff to lend a hand rolling it to a bay, hold on to the bottle, then phone us right there. Our equipment is explosion-proof and safe on a busy forecourt, and so a vehicle that can't be pushed clear is emptied where it is at the petrol pump.
AdBlue in the diesel tank on a The Grove drive?
Several days had passed with the dash light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Drives near Lodge Lane see it as much as anywhere.
The upshot: zero miles since makes this almost equal to finding it at the pump. At the floor of that tank sits exactly where AdBlue stays, since it won't mix with diesel — and a night passing makes no difference.
What to do: leave your keys inside the house so no one moves the car in the morning. Then ring. Our technicians drain the car on your driveway, whether that's in The Grove or out in Low Town. The equipment runs quietly enough not to disturb the neighbours at night.
The Grove: drove off with AdBlue in a diesel?
Rough running, smoke, falling power or a lit dashboard started a mile or two beyond the top-up. It might have been heading to Wolverhampton, under 15 miles away, or simply along Wolverhampton Road.
What it means: your fuel system has sucked the AdBlue in. Past the filter, through the pipework, and — the more the distance — on into the high-pressure pump and each injector. Each restart, like every mile, carries it deeper.
What to do: pull over where it's safe to do so and switch off. Exit by the next junction — not the services beyond — if you're on the M54, under 10 miles from The Grove. It will not have cleared, and so there's no point starting it again to check. About how far had it gone? Say so when you phone.
A hire or company car with AdBlue in the wrong tank?
A week ago, the car was new to you. On your own vehicle, AdBlue is absent or somewhere else. On this one, the inlet is right by the diesel cap — news to you. Throughout Shropshire, no one is safe from it.
What it means: the same as the situations above, depending on whether it's run, with one more stage. Plenty of hire and company contracts want the owner to approve work on your car.
What to do: ring the hire firm or your fleet manager first, then us. That's quicker settled before our technicians arrive than after. Waiting for a reply at the car park outside Cosford, or near Bridgnorth Community Centre? Keep your car off meanwhile.
Not sure it was AdBlue in your diesel tank, The Grove?
"I think so" is sometimes as honest as it gets. Which cap was taken off, you cannot recall; meanwhile the bottle weighs less than it ought to, and a whiff of ammonia lingers by your filler. The gates of St. Mary's Bluecoat Church of England Primary School in a rush, say, or a friend's drive out in High Town.
The upshot: the motor isn't hurt by some AdBlue spilled around the filler. A diesel tank with AdBlue in it is a different story. Any AdBlue in the tank will be pulled in by starting your car, and the start wouldn't settle which it is in any case.
Next: act as though it went in, and leave the engine off. Phone and give what you saw: we'd rather confirm a clean tank than empty one after the motor has been run.
The common ground in each The Grove AdBlue drain
Every situation gets the same start to the work. Wherever the car is — The Bandon Arms's car park, a street by Edgar Davies Sports Pavilion And Rugby Ground, a driveway, a filling station — the van arrives and we ask for the fluid, the amount, plus whether your engine has turned over. Your price comes over the phone, before a van leaves, and the replies shape the work.
AdBlue forms crystals and eats at certain metals used in fuel systems, so it does not rinse out unaided; that's why the flush, after this drain, matters far more here than with petrol. Clean diesel goes in after your filter is flushed or replaced, and your car is then tested. Where your engine hasn't run, expect roughly half an hour once we arrive, in most cases.
Firing it up comes at the end. Our technicians check it runs properly on new diesel before we go. The whole job is done where your car is, and when it's spotted early, permanent damage is very unusual. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money in advance. Many insurance policies include misfuelling cover, so it's worth checking yours while we're on the way.
About The Grove
The Grove is a suburban area situated on the riverside in Shropshire, with a relatively low elevation of 76 metres. The Grove lies near several other local places, including Low Town, The Hobbins, and Bridgnorth, and is approximately 12 miles from Wolverhampton. The Grove has a population of around 2349 people, predominantly living in semi-detached housing. The Grove is also within commuting distance of larger cities, being around 120 miles from London.
AdBlue drains about The Grove and across Shropshire
Throughout WV postcodes, the vans serving The Grove — a residential suburb — reach nearby towns as well, The Hobbins and Bridgnorth included. Giving us a WV15 5 postcode finds you quickest of all.
Whether the car is on a lay-by on the way to Severn Park or in a car park in the middle of The Grove, it doesn't need to shift. Where it sits, that's where it is drained. Ring and check rather than guess when you're close to High Rock, near a boundary, or somewhere awkward to explain.
In one line: your scenario
Where it has not started, phone and keep it off. Run by now: pull over, power down, ring 0333 366 0103. Petrol in Diesel handles the rest, in The Grove or wherever in Shropshire.