AdBlue in the Diesel Tank in The Rigg: What Now?
Everything hinges on one fact: whether your engine has been run after the AdBlue went in — far more than anything else. Out in Back Rogerton or here in The Rigg, an unrun motor must stay unrun. Phone 0333 366 0103 with your ignition and motor still off. In The Rigg, such a case is generally drained and flushed on the spot. If it's run, stop as soon as it is safe and switch off. The job is bigger, yet the first stage is the same.
Find the scenario below that matches yours, wherever in East Ayrshire it happened.
The Rigg forecourt: AdBlue in a diesel at the pump
Only now, nozzle yet in your hand, it dawns on you that the cap you opened was the wrong one, right at the petrol pump. It could be the JET, or the another forecourt nearby, or another station in The Rigg.
The upshot: of every spot to notice, this is the best. Still inside your tank, with nothing drawn onwards: that's where the AdBlue sits.
Next: avoid the urge to fire it up just to move away from the pump. A few things: a push into a bay with the staff helping, the bottle kept, and a ring to us from where you stand. The equipment is explosion-proof and fine on a busy forecourt, so a vehicle that can't be pushed clear is drained where it is at the petrol pump.
AdBlue in the diesel tank on a The Rigg drive?
On the dash, a warning had shown for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Houses just off Blackstone Heights are hit as often as anywhere else.
Meaning? Provided your car has not moved since, it's close to the pump case. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
Your move: the keys in the house, so no one drives your vehicle anywhere at breakfast. After that, ring. Your driveway is where it is drained, be it around The Rigg or Knockroon. Late-night clears outside a house are no problem: the pumps are low-noise.
Set off with AdBlue in a diesel in The Rigg?
Topped up, drove away, and soon the motor was running unevenly, blowing smoke, down on power, or lighting up the dash. Garrallan Drive, say, or the way towards Glasgow — a trip of under 50 miles.
What it means: the system has sucked the AdBlue in. Distance decides how deep it gets: filter and lines to begin with, then the high-pressure pump and each injector. Each restart, like every mile, carries it deeper.
Pull in somewhere safe — that is the next job — then turn it off. Service stations farther on are too far: from the M77, under 15 miles out of The Rigg, use the next junction. Restarting it to check achieves nothing — AdBlue doesn't clear itself. Phone us and say how far you went.
AdBlue in the wrong tank of a hire, lease or company car
A week back, it was new to you. Your own vehicle either has no AdBlue or keeps it elsewhere, and so no one warned you the AdBlue inlet sits just next to the diesel. Any driver, wherever around East Ayrshire, could do it.
What it means: the same as the situations above, depending on whether it has run, with one more stage. Any work on your car often requires the owner's approval under hire or fleet terms.
What to do: ring the hire firm or your fleet manager first, then us. That is faster settled before our technicians turn up than after. Hanging on for a reply in the car park at Auchinleck, or beside Terringzean Castle? Keep your car off meanwhile.
Not sure it was AdBlue in the diesel tank, The Rigg?
At times, "I think so" is all anyone can honestly say. What cap came off, you cannot recall; meanwhile the bottle feels lighter than it ought to, and a whiff of ammonia hangs by your filler. It might have been on a friend's driveway in Auchinleck, or in a rush by the local primary school at the school run.
The upshot: your motor is not harmed by some AdBlue spilled on the filler. If it's inside the diesel tank, though, it does. Any AdBlue in your tank would be pulled in by starting the vehicle, and the start wouldn't settle which it is in any case.
Next: assume it got in, and keep the engine off. Tell us what you saw on your phone. A clean tank looked at counts as a better outcome than an already-run one drained.
Every AdBlue drain in The Rigg shares these stages
The work begins identically, whichever your situation. Our engineers come to the car, whether it is on a forecourt, a driveway, the car park at Boswell Arms or a side street near Visions Leisure Centre, and ask three things: what went in, about how much, and whether your engine has run. Replies set the job; the quote follows on the call while no one has set off yet.
AdBlue forms crystals and eats at some metals in fuel systems, so it does not wash out on its own; that's why the flush, after this drain, counts much more here than with petrol. Fresh diesel goes in after your filter has been flushed or replaced, and the car is then tested. The majority of unrun cars are a half-hour visit from the moment we turn up.
The last step is starting the engine. With clean diesel in, it runs while our engineers make sure it is running properly, and then we head off. Permanent damage is very unusual if it is noticed quickly, and the entire job is done where the car is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, nothing in advance. Worth knowing: many insurers include misfuelling cover, so a quick look at your policy as we travel is worthwhile.
About The Rigg
The Rigg is a small hamlet situated on the riverside in East Ayrshire, with a mix of detached housing and a population of around 683 residents. The Rigg sits at an elevation of 149 metres, near the communities of Knockroon, Holmhead, and Cumnock. The Rigg is located approximately 27.8 miles from Glasgow, making it a rural outpost within commuting distance of the city. The Rigg enjoys a scenic setting, with the surrounding countryside offering opportunities for outdoor activities.
AdBlue drains around The Rigg and across East Ayrshire
Holmhead and Cumnock have the same teams as The Rigg, a rural hamlet, along with other towns over KA postcodes. The location comes clearest from a postcode beginning KA18 1.
No towing is needed, whether stopped in the centre of The Rigg or in a layby heading to Knockroon Wood, so leave it put. Wherever it stands, that is where it gets cleared. Phone and check rather than guess when you're by Barony Church, on a boundary, or anywhere awkward to explain.
The one-line version
Unstarted? Leave it that way and ring. Run already? Stop, switch off, phone. Petrol in Diesel handles the rest whichever case, across The Rigg and East Ayrshire, on 0333 366 0103.