What Now? AdBlue in the Diesel Tank in The Roe
One fact matters above all once AdBlue is in a diesel tank, and that is if the motor has run afterwards. Out in Tyn-y-ffordd or right in The Roe, an unrun engine must remain unrun. Leave your engine and the ignition off then ring 0333 366 0103; it is generally a drain and a thorough flush, done where the vehicle is around The Roe. Already started? Stop when you safely can, then switch everything off. A bigger job, then, yet the same opening move.
Compare your case to one of the ones below, anywhere in Denbighshire you happen to be.
AdBlue in a diesel on a The Roe forecourt
The cap you opened was the wrong one — and you only notice it as you are stood at the petrol pump, bottle or nozzle in hand. It could be the Applegreen, or perhaps the Texaco, or another forecourt around The Roe.
Put simply: there is no better place exists to discover it. No pump has pulled it in, so the AdBlue sits only inside that tank.
Your move: keep out of the car, however much the pump needs freeing. Phone us from the forecourt once your car sits in a bay — the staff will lend a hand to roll it — then save the receipt. Stuck beside the petrol pump? Our explosion-proof kit makes a live forecourt safe, and so it can be drained in place.
AdBlue in the diesel tank at home in The Roe
Days had passed with the dash light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. Just off Hen Waliau is no less likely from anywhere.
Meaning? As long as the vehicle has not moved since, it is close to the forecourt case. Being reluctant to blend, AdBlue drops to the base in the tank and stays. One night parked changes nothing.
Put the keys indoors tonight — or a person might drive it off first thing — and phone us. In St Asaph or right here in The Roe, the drain happens on your drive. The pumping kit works quietly enough not to disturb the neighbours at night.
The Roe: set off with AdBlue in a diesel?
Filled up, pulled away, and soon the engine was running roughly, smoking, losing power, or lighting up your dash. Somewhere on The Roe or else on the road to St Asaph — under a mile away.
What it means: the fuel system has sucked the AdBlue in. The high-pressure pump and every injector see it as well on a longer run, after the filter and pipework have it. It travels deeper with every mile covered and each restart.
What to do: pull over where it's safe and switch off. The Roe sits under 25 miles from the Moreton Spur; on it, pull off at the first junction instead of pressing on for the services. Restarting it to check achieves nothing — AdBlue never clears itself. Phone us and say how far you travelled.
A hire or company car with AdBlue in the wrong tank?
A week ago, it was new to you. The AdBlue filler is right alongside the diesel filler, which you did not know, because your own vehicle either has no AdBlue or keeps it somewhere else. Wherever you happen to be around Denbighshire, every driver can be caught.
In short: one extra stage on top of the cases above, which depend on if it has run. Work on your vehicle often requires the owner's go-ahead under rental or company agreements.
Sorting it before the van arrives is faster, and so phone the rental company or your fleet manager, then us. Keep the car switched off as the reply comes, even if you're parked at Rhyl or close to St Asaph Library.
The Roe: unsure whether it was AdBlue in the diesel tank?
"I think so" is sometimes as honest as it gets. What cap was taken off, you can't recall; but the bottle weighs lighter than it ought to, and ammonia lingers by the filler. The gates of the local primary school in a rush, perhaps, or a friend's driveway out in Rhuddlan.
What it means: a little spilled around the filler does no damage to your engine. Inside the diesel tank, by contrast, AdBlue damages it. Starting the car cannot tell you which, and if there is AdBlue in your tank it would pull it in.
Your move: behave as if it got in, and never start the motor. Call us and explain what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
The Roe: what every AdBlue drain has in common
The work begins the same way, whatever your situation. We come to your car, whether it is on a forecourt, a driveway, the car park outside Bod Erw or a side street close to St. Kentigern's Chapel, and ask three things: what got in, about how much, and whether your motor has run. Over the phone, ahead of anything else, you are told our quote, and those answers decide the work too.
Then that tank is drained and your system cleaned thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Then comes the fuel filter — cleaned, or replaced where necessary — then clean diesel, and a test of the vehicle. If your engine hasn't run, the majority of jobs take about half an hour once we are there.
We fire it up last. Our test that it runs smoothly on clean diesel comes before our engineers go. If it is caught early, the vehicle very rarely has lasting damage, and the entire job happens where it is. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money upfront. Check your insurance while we arrive: misfuelling cover is built into plenty of policies.
About The Roe, for a moment
The Roe is a suburban area located on the riverside in Denbighshire, Wales, with a low elevation of around 12 metres. The Roe sits close to the city of St Asaph, which is approximately 0.4 miles away, and is near other nearby places such as Pen-rhewl and Pengwern. The Roe has a population of around 1206 people and predominantly features detached housing.
The Roe and Denbighshire: AdBlue drains across the area
Throughout LL postcodes, the vans serving The Roe — a residential suburb — reach nearby towns as well, Pen-rhewl and Pengwern included. Your location comes quickest from a postcode that starts LL17 0.
Parked heading to St Asaph Common, or right in the centre of The Roe, the car stays where it is — there is no need to move it anywhere. Our van drains it in place. Ring and ask rather than guess when you're by H M Stanley Obelisk, on a border, or anywhere tricky to pin down.
The one-line version
Engine not started: phone, and leave it switched off. Whichever line applies, Petrol in Diesel takes over the rest on 0333 366 0103, across Denbighshire and in The Roe — once you stop, switch off and ring, if it's run.