AdBlue in the Diesel Tank in Ticket Wood: What Now?
What to do about AdBlue in a diesel tank depends on one thing more than any other: if your motor has been run since it was put in. If it has not, keep it that way, whether the car is around Ticket Wood itself or out in Dodbrooke. Ring 0333 366 0103 with the key and engine both off. Across Ticket Wood, such a case is generally drained and cleaned where it stands. Pull over the minute you safely can and switch off, if it has already run. A bigger job, then, yet the identical opening move.
Wherever in Devon it happened, one of the cases below fits yours.
Ticket Wood forecourt: AdBlue in a diesel at the pump
The cap you unscrewed was the wrong one — and you only notice it while you're stood at the pump, bottle or the nozzle in hand. Somewhere around Ticket Wood, then — Asda Express, Texaco, or somewhere else nearby.
What it means: this is the ideal place to find out. No pump has drawn it in, so the AdBlue sits just inside the tank.
Next: avoid the urge to start it just to free up the petrol pump. Phone us from the forecourt once your vehicle is in a bay — the staff will help push it — and save the bottle. Draining it right at the petrol pump is possible when it cannot be shifted, because the equipment is explosion-proof.
Ticket Wood, at home: AdBlue in your diesel tank
Days had gone by with the dash light on. Only at the recycling bin, the empty container in your hand, did you look back at the cap you'd opened on the driveway. Driveways close to Tacketwood see it as much as any other street.
Put simply: if your car hasn't been driven since, it is almost as good as finding out at the pump. Being reluctant to blend, AdBlue drops low inside that tank and waits. One night standing alters nothing.
What to do: leave your keys inside the house so no one moves the car in the morning. Then ring. Your driveway is where it is drained, whether in Ticket Wood or Westville. The equipment runs quiet enough not to disturb the neighbours at night.
Drove off with AdBlue in a diesel in Ticket Wood?
Lumpy running, smoke, falling power or a lit dashboard started a mile or two beyond the top-up. Possibly it was on Tacketwood Bridge, possibly on the way out towards Plymouth, under 25 miles away.
Put simply: the AdBlue has been pulled through the system. Mileage decides how far it gets: filter and pipework first, then the injection pump and each injector. Each mile and each restart takes it further.
Stop safely — that's the first step — then switch everything off. Service stations further along are too far: on the M5, under 50 miles out of Ticket Wood, use the next junction. Starting it again to check achieves nothing — AdBlue never clears on its own. About what distance did it gone? Say so when you call.
AdBlue in the wrong tank of a hire, lease or company car
A week ago, it was new to you. On your own vehicle, AdBlue is missing or somewhere else. On this one, the inlet is right next to your diesel inlet — news to you. Wherever you happen to be across Devon, any motorist can be caught.
Meaning? Whatever case above applies here — run or not — and one extra step. Plenty of hire and company contracts want the owner to approve work on your car.
Next: phone the rental company or the fleet manager first, then us — sorting it before we arrive is faster. Hanging on for an answer at the car park outside Ivybridge, or beside Quayside Leisure Centre? Leave the engine off meanwhile.
Ticket Wood: unsure whether it was AdBlue in your diesel tank?
At times, "I think so" is the most anyone can truthfully say. The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you can't remember which cap you took off. A rushed stop by the gates of West Alvington Church of England Academy, or a call to a friend in West Alvington: both fits.
Meaning? Drips outside the filler don't touch the motor at all. The diesel tank with AdBlue in it is another story. Any AdBlue in your tank will be sucked in by turning on your car, and the start wouldn't settle which it is in any case.
Next: act as though it got in, then keep the motor off. Ring us and describe what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in each Ticket Wood AdBlue drain
Whichever situation you are in, the job starts the same way. Our engineers come to the car, whether it is at a forecourt, a driveway, the car park outside Seven Stars or a side street near War Memorial, and ask three things: what was put in, roughly how much, and whether the motor has run. Replies shape the job; the price follows by phone whilst nobody has set off yet.
AdBlue forms crystals and is corrosive to certain metals used in fuel systems, so it won't rinse out unaided; that is why a full flush, after the drain, matters much more with AdBlue than with petrol. Fresh diesel is put in once your filter has been cleaned or replaced, and the car is finally checked. Not started? Then about half an hour on site covers most jobs.
Starting the engine comes at the end. Before our engineers leave, it's checked to confirm it runs properly on new diesel. When it's noticed soon, the car very rarely has permanent damage, and the whole job takes place where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, nothing upfront. Many insurance policies include misfuelling cover, so it is worth checking yours whilst we are on the way.
About Ticket Wood
Ticket Wood is a small locality in Devon, situated inland at a low elevation of around 15 metres. Ticket Wood lies near the towns of Westville, Southville, and Kingsbridge, and is approximately 17 miles from Plymouth. Ticket Wood has a population of around 1083 people, predominantly living in detached houses. Ticket Wood is also relatively far from London, at a distance of 180 miles.
AdBlue drains around Ticket Wood, and across Devon too
Over TQ postcodes, the vans covering Ticket Wood — a small village — work nearby towns too, Southville and Kingsbridge among them. Fastest of all: a TQ7 3 postcode for your location.
Parked en route to Tacket Wood, or right in the centre of Ticket Wood, your car remains put — there's no need to move it anywhere. Wherever it stands, that is where it gets drained. Phone and ask rather than guess if you're by Kingsbridge Family Church, near a border, or anywhere awkward to pin down.
In one line: your scenario
Where it has not run, phone then leave it that way. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in Ticket Wood and anywhere in Devon on 0333 366 0103.