What Now? AdBlue in the Diesel Tank in Tollesby
Everything turns on one detail: if the motor has started since the AdBlue was added — far more than anything else. If it has not, keep it that way, whether the car is around Tollesby itself or out in Park End. Call 0333 366 0103 with your key and engine still off. Across Tollesby, that is generally emptied and cleaned where it stands. Where your engine has been run, stop safely straight away, then turn it off. It is a bigger job, though step one doesn't change.
Compare what happened to one of the ones below, wherever across North Yorkshire you are.
On a Tollesby forecourt with AdBlue in a diesel
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere around Tollesby, then — Tesco Express, Shell, or somewhere else nearby.
What it means: this is the best location to find out. Just that tank has AdBlue; no component past it has drawn it in.
What to do: don't get back in and crank it to clear the pump. Three jobs: a push into a bay with the attendants helping, the bottle kept, and a ring to us from where you stand. If it can't be shifted, it can be drained at the petrol pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in the diesel tank at home around Tollesby
For days the dashboard had been warning you. Only by the recycling, the empty container in your hand, did you glance back at the cap you'd used on the drive. Driveways close to A174 see it as much as anywhere.
Put simply: if the car has not been driven since, it's almost equal to spotting it at the pump. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
What to do: leave the keys inside the house so nobody moves the vehicle in the morning. Then call. Your drive is where it gets emptied, be it around Tollesby or Marton. Night-time empties outside a house are fine: the pumps are low-noise.
Drove off with AdBlue in a diesel in Tollesby?
You filled up, set off, and a mile or two later the motor began to run unevenly, smoke, lose power or light up the dashboard. Maybe it was on A172, possibly on the way out towards Durham, under 25 miles away.
What it means: your fuel system has pulled the AdBlue in. The high-pressure pump and each injector see it too on a bigger trip, once your filter and lines have had it. Each mile and each restart takes it further.
What to do: pull over where it is safe to do so then switch off. Exit by the next junction — not the services further along — if you are on the A1(M), under 15 miles from Tollesby. Don't restart the car to see if it has cleared; it will not have. Roughly what distance did it go? Say so when you call.
A hire or company car with AdBlue in the wrong tank?
A week back, the car was new to you. The AdBlue filler sits right next to the diesel one, which you did not know, because your own car either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere across North Yorkshire.
Meaning? Whatever case above applies too — run or not — plus one extra step. Many hire and company agreements want the owner to approve work on the vehicle.
Sorting it before the van arrives is faster, so ring the rental company or your fleet manager, then us. If you are stuck in the car park at Marton, or by St Cuthbert's Parish Church, whilst you wait for an answer, leave the vehicle off.
Not sure it was AdBlue in the diesel tank, Tollesby?
"I think so" is often the most honest answer there is. What cap was taken off, you cannot recall; meanwhile the bottle weighs less than expected, and a whiff of ammonia hangs by your filler. The gates of Captain Cook Primary School in a rush, say, or someone's drive out in Beechwood.
What it means: a little spilled round your filler does no harm to your engine. AdBlue inside your diesel tank does. If there is AdBlue in your tank, turning on the car would pull it in, and it would not tell you which either.
Assume it went in, and don't start your key. Inspecting a tank that proves free of AdBlue beats emptying one after it has been run — so ring then describe to us what you noticed.
What every AdBlue drain in Tollesby has in common
No matter the case, a single opening applies. Three things come once our engineers reach your car — at a filling station, a driveway, a road by Captain Cook Birthplace Museum or the car park outside Rudds Arms: the liquid, the amount, and whether it has been started. Your price is given on the call, ahead of anyone setting off, and the replies set the work.
Then your tank is drained and the system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Then is the filter — cleaned, or swapped where necessary — then clean diesel, and a test of your car. The majority of unstarted cars are a half-hour visit from the moment our engineers get there.
Firing it up comes last. Our test that it runs smoothly on clean diesel comes before our engineers head off. Our technicians do the whole job where your car is, and permanent damage is very uncommon if it has been caught soon. Nothing is taken upfront, payment happens on the day, and you receive what your insurer wants: an engineer report and a VAT invoice. Plenty of insurance policies include misfuelling, so check yours as we head over.
About Tollesby, briefly
Tollesby is a locality situated on the riverside in North Yorkshire, with an elevation of 54 metres above sea level. Tollesby is located near the cities of Durham and Middlesbrough, and is close to the nearby places of Marton, Coulby Newham, and Easterside. Tollesby has a population of approximately 2665 people, and is characterised by predominantly semi-detached housing. Tollesby is some 213.7 miles north of London, in the north-east of England.
AdBlue drains across North Yorkshire, Tollesby included
Over TS postcodes, the teams serving Tollesby — a small village — work surrounding places as well, Coulby Newham and Easterside among them. A postcode starting TS7 8 is the quickest way to tell us where you are.
Whether the vehicle is on a lay-by on the way to Memorial Park or in a car park in the middle of Tollesby, it does not need to move. Draining happens on the spot. Guessing won't help beside Captain Cook's Voyages, close to a county line or anywhere hard to pin down; ring and ask.
Your scenario, in one line
Not run yet: keep the car off then ring. Whichever case fits, Petrol in Diesel takes over the rest on 0333 366 0103, throughout North Yorkshire and in Tollesby — after you stop, switch off then ring, if it has run.