Torre: AdBlue in the Diesel Tank? Find Your Situation
One thing matters most when AdBlue is in a diesel tank, and it is whether the engine has run since. Not started yet? Then leave the vehicle like that, whether your vehicle sits — Torre or Plainmoor. Phone 0333 366 0103 with your key and engine still off. Across Torre, that is generally drained and flushed on the spot. Already run? Stop once you safely can, then switch it off. It's a larger job, though stage one does not change.
Further down: the cases our technicians meet, anywhere around Devon. Pick yours.
On a Torre forecourt with AdBlue in a diesel
Picture it: standing by the petrol pump, gripping the bottle, you realise the filler you took off was not the right one. Anywhere in Torre, then — Esso, Harvest Energy, or anywhere else nearby.
What it means: this is the ideal location to find out. Just the tank has AdBlue; not one part past it has drawn it in.
Freeing the pump is no reason to start it — so don't get back in. A few things: a push into a space with the attendants assisting, the bottle saved, and a ring to us from where you stand. Emptying it right at the petrol pump is fine when it can't be moved, because the equipment is explosion-proof.
AdBlue in your diesel tank on a Torre drive?
For days the dash had been warning you. A bottle bought at the shop, emptied in at the driveway — and it's just at the recycling that the cap caught your eye. Drives close to Lansdowne Lane get it as much as anywhere.
Meaning? Provided the car hasn't been driven since, it's close to the forecourt case. AdBlue doesn't mix with diesel; it sinks to the bottom of your tank and waits there. Overnight does not change that.
Keep the keys in the house tonight — otherwise someone may take it off at breakfast — and call us. Your driveway is where it is emptied, whether around Torre or Upton. Night-time empties outside a house are fine: the pumps are low-noise.
AdBlue in a diesel and already driving around Torre?
Lumpy running, smoke, lost power or a glowing dashboard started a short way beyond the top-up. Perhaps it was on South Street, maybe on the way out towards Exeter, under 25 miles away.
The point: the system has drawn AdBlue in by now. The high-pressure pump and each injector get it too on a longer trip, once the fuel filter and lines have it. Every restart, like every mile, pushes it on.
Next: find a sensible spot, pull in, and switch the engine off. Services farther on can wait: on the M5, under 15 miles out of Torre, take the next junction. No test starts: clearing itself isn't something AdBlue will do. Phone, saying what distance the vehicle went.
AdBlue in the wrong tank of a hire, lease or company car
You've just had this vehicle for days. The AdBlue filler is right alongside the diesel filler, which you didn't know, because your own vehicle either has no AdBlue or keeps it somewhere else. Anyone, anywhere across Devon, could do it.
The point: just as above, divided by if it ran, only with one added stage. Work on your vehicle often needs the owner's approval under hire or fleet agreements.
What to do: ring the hire firm or your fleet manager first, then us. That's faster settled before our technicians arrive than after. Stuck near The Boulder Bunker or outside the nearest station till someone replies, your car remains turned off the whole time.
Not sure it was AdBlue in the diesel tank, Torre?
At times, "I think so" is the most you can honestly say. The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you can't remember which cap you took off. The gates of Cockington Primary School in a hurry, say, or a friend's drive over in Ellacombe.
The upshot: your engine isn't hurt by some AdBlue splashed around the outside. Inside the diesel tank, by contrast, AdBlue damages it. You can't tell which by turning the key, and doing so would draw in any AdBlue that is in the tank.
Next: act as though it went in, then keep the engine off. Tell us what you noticed on your phone. A clean tank looked at counts as a better outcome than a run one emptied.
Every AdBlue drain around Torre shares these stages
The job begins identically, whichever your case. Wherever your vehicle is — Bull & Bush's car park, a street by All Saints Church, a drive, a forecourt — the van arrives and asks for the fluid, the amount, plus if your engine has turned over. Those answers decide the work, and you hear the quote on the phone, before anyone heads out.
A thorough flush follows this drain. With petrol it is standard; with AdBlue it's essential, because crystals build up and some metals corrode, and neither washes away unaided. Then is the fuel filter — cleaned, or swapped when necessary — then clean diesel, and a test of your vehicle. If your engine has not run, the majority of jobs take about half an hour once we are there.
Our engineers start the car last. Before we leave, it's tested to confirm it runs correctly on fresh diesel. If it's caught quickly, the vehicle very seldom has permanent damage, and the entire job happens where it is. Nothing is paid upfront, settlement happens on the day, and you get what the insurer asks for: an engineer report plus a VAT invoice. It is worth remembering: lots of insurers offer misfuelling cover, and so a check of your policy as we travel pays.
About Torre and where it is
Torre is a coastal suburban area in Devon, situated near the towns of Upton and Torquay, and the village of Chelston. Torre sits at an elevation of 38 metres, overlooking the sea, and is located approximately 17 miles from Exeter. Torre is predominantly composed of flat housing, which is typical of many coastal areas in the South West. Torre has a population of around 9027 people, making it a relatively small but significant community in the region.
AdBlue drains around Torre, and across Devon too
Being a residential suburb, Torre shares its vans with the surrounding places — Chelston, Torquay — right through TQ postcodes. A postcode starting TQ2 5 is the quickest way to tell us where you are.
Whether the vehicle is on a lay-by on the way to Sherwell Park or in a car park in the middle of Torre, it doesn't need to move. Wherever it sits, that is where it is drained. Tricky to explain? Close to The Greek Orthodox Church of St. Andrews or a county line? Checking beats assuming, and so ring.
In one line: your situation
Engine never started: phone, leaving it alone. Whatever case applies, Petrol in Diesel handles from there on 0333 366 0103, throughout Devon and in Torre — once you stop, turn off then phone, if it's run.