What Now? AdBlue in the Diesel Tank in Town Centre
One thing matters most when AdBlue is in a diesel tank, and it is if the motor has been started afterwards. Out in South Parks or right in Town Centre, an unstarted engine must stay unrun. Leave your engine and your ignition off and ring 0333 366 0103; it's usually a drain and a thorough flush, done where the vehicle is in Town Centre. If it's run, stop as soon as it is safe and switch off. A larger job, then, but the identical first step.
Wherever across Fife it took place, one of the cases below matches yours.
On a Town Centre forecourt with AdBlue in a diesel
Just at this point, bottle still in your hand, you realise that the cap you opened was the wrong one, right at the petrol pump. Perhaps you are at the Shell, possibly at the Morrisons, possibly somewhere else in Town Centre.
The point: of all places to notice, this is the best. Nothing has pulled it in, so the AdBlue sits just inside the tank.
What to do: do not get back in and start the car to clear the petrol pump. Phone us from the forecourt once the car is in a bay — the attendants will help push it — then keep the receipt. Our equipment is explosion-proof and fine on a busy forecourt, so a car that cannot be pushed away gets cleared where it is at the petrol pump.
AdBlue in the diesel tank at home in Town Centre
The warning light had been on for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. It happens on driveways just off Church Street as frequently as anywhere.
Meaning? Provided your vehicle hasn't moved since, it's second to the pump case. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Next: the keys indoors, and so no one drives the car off first thing. After that, ring. Our technicians drain the car on your driveway, whether that's around Town Centre or out in Glenrothes. Our equipment runs quiet enough that it won't wake the street at night.
AdBlue in a diesel and already driving around Town Centre?
A short way after filling up, the engine started misbehaving: roughness, smoke, lost power, lights on the dash. Canmore Road, perhaps, or the route to Dunfermline — a run of under 15 miles.
In short: the AdBlue has been sucked into the system. It has been through your filter and the lines and, the further you went, into the high-pressure pump and the injectors. More miles, more starts: further it travels.
Do this: pull up somewhere sensible, then turn the engine off. Services farther on are too far: on the M90, under 10 miles out of Town Centre, take the next junction. It won't have cleared, and so there is no point restarting to find out. Call, and say what distance your vehicle was driven.
Hire, lease or company car with AdBlue in the wrong tank
It is a car you have had for a week. Your own vehicle either has no AdBlue or keeps it elsewhere, and so nothing told you the AdBlue cap was right beside the diesel. Throughout Fife, nobody is safe from it.
Meaning? Whatever applies above counts too — run or not — and one further step. Many rental and company agreements need the owner's approval for repairs.
Do this: hire firm or your fleet manager to begin with, us next, since sorting it beforehand saves time. Hanging on for a reply at the car park at Markinch, or near Ex Terra? Keep your car off throughout.
Not sure it was AdBlue in the diesel tank, Town Centre?
At times, "I think so" is all anyone can truthfully say. A slight ammonia smell hangs near your filler, the bottle feels too light, and the cap you took off is hard to recall. A rushed stop by the gates of the local primary school, or a call to a friend in Rimbleton: both fits.
Meaning? Spills outside the filler don't reach your engine at all. A diesel tank with AdBlue inside is another matter. You can't tell which by turning the ignition, and doing so would pull in any AdBlue that is in the tank.
Do this: act as if it did, and don't start your engine. Call us and explain what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
What each AdBlue drain around Town Centre has in common
Every situation gets the same start to the work. Three questions come once we reach your car — at a forecourt, a driveway, a road by Glenrothes Iraq War Memorial or the car park outside The Phoenix: the fluid, the amount, and whether it has been started. Those replies settle the work, and you get our quote on the phone, before anybody sets off.
Then the tank is drained and the system cleaned thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. The filter is flushed, or replaced where it needs to be; clean diesel goes in; and your car is tested. If your engine has not run, most jobs take about half an hour once we are there.
Our engineers fire it up last. Our engineers check it runs smoothly on new diesel before leaving. If it is caught early, the car very rarely has lasting damage, and the whole job happens where it is. Nothing is paid upfront, payment happens on the day, and you receive what the insurer asks for: an engineer report plus a VAT invoice. Many policies include misfuelling, and so look at yours as we head over.
About Town Centre and where it is
Town Centre is a suburban area located on the riverside in Fife, with a mix of terraced housing and local amenities. Town Centre sits at an elevation of 88 metres, near the towns of Glenrothes and Dunfermline, and is part of the wider network of communities in the region. Town Centre is connected to nearby places like Auchmuty and Queensway, and is around 14 miles from Dunfermline. Town Centre has a population of approximately 3577 residents.
AdBlue drains round Town Centre and across Fife
Auchmuty and Queensway have the identical teams as Town Centre, a residential suburb, along with other towns over KY postcodes. A postcode starting KY7 4 is the quickest way to tell us where you are.
Whether your car is on a lay-by on the way to Warout Walk Playpark or in a car park in the middle of Town Centre, it does not need to shift. Draining happens on the spot. Phone and check rather than guess if you are by The Dream, on a border, or anywhere awkward to pin down.
In one line: your situation
Not run yet: keep the vehicle off and ring. Run already? Pull over, turn off, ring. Petrol in Diesel handles the rest whatever case, in Town Centre and Fife, on 0333 366 0103.