What Now? AdBlue in the Diesel Tank in Travellers Rest
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if your motor has run since it was put in. Wherever the vehicle is — Ffynnon-ddrain, Travellers Rest — never start a motor that hasn't run yet. Usually that means draining and thoroughly rinsing it on the spot around Travellers Rest — and so keep the key and motor off then call 0333 366 0103. Already started? Pull over once safe, then switch everything off. The job is bigger, but the first step is the same.
Anywhere in Carmarthenshire it happened, one of the cases below matches yours.
On a Travellers Rest forecourt with AdBlue in a diesel
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Somewhere around Travellers Rest, then — Johnstown Filling Station, Texaco, or anywhere else close by.
Meaning? Spotting it on the forecourt is as good as it gets. No pump has drawn it in, so the AdBlue stays only in that tank.
Your move: stay out of the car, even if the pump wants freeing. Ask the staff to help you roll the vehicle into a parking spot, keep your receipt or the bottle, and call us from the forecourt. Draining it right at the petrol pump is fine if it can't be moved, since the equipment is explosion-proof.
AdBlue in the diesel tank on a Travellers Rest drive?
On your dash, a warning had been lit for days. Only at the recycling bin, the empty bottle in hand, did you look back at the cap you'd used at the drive. Homes just off Maes Pedr get caught out as much as anywhere else.
What it means: if you haven't driven since, this is nearly as good as the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of your tank and waits there. Overnight doesn't change that.
Keep your keys in the house overnight — otherwise someone might drive it off at breakfast — and call us. In Llanllwch or right here around Travellers Rest, the draining happens on your drive. Night-time drains outside a house are fine: the pumps are low-noise.
Travellers Rest: drove off with AdBlue in a diesel?
Filled up, pulled away, and soon the motor was running roughly, smoking, down on power, or lighting up the dash. Anywhere on Maes Elen or heading to Swansea — under 25 miles away.
Put simply: the AdBlue has been pulled into your fuel system. Through your filter, through the pipework, and — the more the distance — on into the high-pressure pump and each injector. It travels further with each extra mile covered and each restart.
What to do: pull over where it is safe to do so then switch off. Travellers Rest lies under 15 miles from the M4; on it, pull off at the first junction rather than pushing on for the services. Do not restart the vehicle to see if it has cleared; it will not have. Let us hear the mileage driven when you call.
A hire or company car with AdBlue in the wrong tank?
A week ago, it was new to you. The AdBlue filler is right next to the diesel filler, which you did not know, since your own car either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere across Carmarthenshire.
The point: just as above, split by whether it ran, only with one added stage. Plenty of rental and company contracts need the owner's approval before repairs.
Sorting it before the van arrives is quicker, so ring the hire company or your fleet manager, then us. Leave the car switched off as the reply arrives, even if you are parked at Carmarthen or near St David's Chapel.
Not sure it was AdBlue in the diesel tank, Travellers Rest?
Honestly, the only answer might be that you think so. Lighter, the bottle; a hint of ammonia near your filler; no clear recollection of which cap. Sound familiar? Perhaps it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Pibwrlwyd.
The point: the engine is not hurt by some AdBlue spilled around the outside. AdBlue inside your diesel tank does. Firing up the car won't tell you which, and if there is AdBlue in your tank it will pull it in.
What to do: treat it as if it got in. Don't crank it. Tell us what you saw on your phone. A clean tank looked at counts as a happier outcome than a run one emptied.
Every AdBlue drain around Travellers Rest shares these stages
Every case has the same start to the job. Our technicians come to the car, whether it's on a forecourt, a drive, the car park at The Poplars Inn or a side street close to Salem Welsh Independent, and ask three things: what went in, about how much, and whether your engine has been run. Over the phone, before anything else, you hear our quote, and those replies decide the work too.
Emptying your tank comes first, then a full flush — more important after urea than after petrol, because crystals and corrosion won't clear by themselves, however long you wait. The fuel filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and your car is tested. Where the motor has not run, expect roughly half an hour on site, in most cases.
Our engineers start it at the end. With fresh diesel in, it runs while our engineers check it is running smoothly, and then we leave. The entire job is done where your car is, and if it's noticed soon, lasting damage is very rare. Nothing is taken upfront, settlement is made on the day, and you receive what the insurer wants: an engineer report plus a VAT invoice. Many policies include misfuelling, so check yours as we head over.
About Travellers Rest
Travellers Rest is a locality in Carmarthenshire, situated on the riverside at a low elevation of 33 metres. Travellers Rest is located near several small villages, including Llanllwch and Johnstown, and is within commuting distance of Swansea. Travellers Rest has a population of around 949 people, predominantly living in detached houses.
Travellers Rest and Carmarthenshire: AdBlue drains across the area
Travellers Rest is a small village, and the same teams that cover it work the places near it too, Johnstown and Trevaughan among them, across the SA postcode area. Your location comes clearest from a postcode that starts SA31 3.
Central Travellers Rest or a lay-by towards Sandbanks: either way it is, your car never needs to shift an inch for this drain. The van empties it where it stands. If you are somewhere hard to describe, close to University of Wales Trinity Saint David, Carmarthen Library or close to a border, ring and ask instead of assuming.
In one line: your situation
Engine never started: phone, leaving it alone. Run by now: pull over, switch down, ring 0333 366 0103. Petrol in Diesel takes over the remainder, within Travellers Rest or wherever in Carmarthenshire.