Trenant: AdBlue in the Diesel Tank? Find Your Situation
Everything hinges on one detail: if the motor has started since the AdBlue went in — more than anything else. Not run yet? Then keep the vehicle that way, whether the vehicle sits — Trenant or Bodieve. Switch nothing on, call 0333 366 0103, and count on a thorough flush plus a drain, carried out just where the vehicle stands around Trenant. Already run? Stop when you safely can, then switch it off. It is a larger job, yet stage one doesn't change.
Anywhere around Cornwall it happened, one of the cases below fits yours.
Trenant forecourt: AdBlue in a diesel at the pump
Just now, nozzle yet in your hand, it dawns on you that the cap you opened was the wrong one, there at the pump. Whether Tesco, BP or anywhere else in Trenant, the situation is the same.
The upshot: of all places to notice, this is the best. The AdBlue is inside your tank and nowhere else. Nothing has drawn it in.
Freeing the petrol pump is no reason to start it — and so don't get back in. Ask the staff to help you push your car into a parking spot, keep your receipt or the bottle, and phone us from the forecourt. Emptying it there at the petrol pump is possible if it cannot be shifted, because the equipment is explosion-proof.
At home in Trenant with AdBlue in your diesel tank
Several days had passed with the warning light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Houses just off Trevarner Way get hit as much as anywhere else.
What it means: if you have not driven since, this is nearly as good as the forecourt. As it is unable to mix, AdBlue settles low inside the tank and stays. A night parked alters none of that.
Next: the keys in the house, and so no one drives your car anywhere first thing. Then, phone. Your driveway is where it is emptied, be it in Trenant or Wadebridge. Our pumping kit runs quiet enough not to disturb the neighbours at night.
Trenant: drove off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your engine began to run roughly, smoke, lose power or light up the dashboard. Maybe driving to Truro, under 25 miles away, or just down Cliff End Park.
Meaning? Your pump has taken the AdBlue in. Through the fuel filter, through the pipework, and — the more the distance — deeper into the high-pressure pump and each injector. Every restart, like each mile, carries it on.
Stop somewhere safe — that's the next step — then turn it off. On the M5, over 50 miles from Trenant, that means the next exit, not the services further on. Do not restart the car to see if it has cleared; it will not have. Tell us hear the distance driven as you ring.
AdBlue in the wrong tank of a hire, lease or company car
It's a vehicle you have had for a week. On your own car, AdBlue is missing or somewhere else. On this one, its inlet is right by the diesel inlet — a surprise to you. Any driver, wherever in Cornwall, might make it.
What it means: the same as the situations above, depending on whether it has run, with one more stage. Plenty of hire and company agreements want the owner to approve work on the vehicle.
Settling it before the van arrives is faster, and so phone the hire company or your fleet manager, and then us. Leave the car off while the answer comes, even if you're parked at Roche or near Wadebridge Library.
AdBlue in your diesel tank? Not sure, around Trenant
"I think so" is sometimes as honest as it gets. A faint ammonia-like smell hangs near the filler, the bottle feels too light, and which cap came off is hard to recall. Possibly it happened in a hurry at the school gates at Wadebridge Primary Academy, or on a friend's drive in Clapper.
What it means: a little spilled around the filler does no harm to the engine. If it's inside the diesel tank, though, it does. You can't tell which by turning the ignition, and doing so will suck in any AdBlue that is in that tank.
Your move: act as if it got in, and don't start your motor. Tell us what you noticed on the phone. A clear tank checked is a better result than a run one emptied.
The common ground in each Trenant AdBlue drain
Whichever scenario you are in, the job starts the same way. Forecourt, driveway, The Ship Inn's car park or a street by Wadebridge Town Hall — the van reaches your car, and three answers follow: what fluid, what quantity, and whether it ran. Those replies determine the work, and you hear our quote by phone, before anyone heads out.
A thorough flush follows the drain. With petrol it's standard; with AdBlue it's essential, since crystals build up and certain metals are attacked, and none of that washes away unaided. Last come your filter, flushed or renewed as needed; fresh diesel; and a test of your car. Where the motor hasn't been started, allow about half an hour once we arrive, in most jobs.
Starting the car comes at the end. Our check that it runs correctly on clean diesel comes before our technicians go. Long-term damage is very uncommon if it's noticed early, and the entire job is done where the vehicle is. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, nothing upfront. Dig out your insurance before we arrive: misfuelling cover is built into plenty of policies.
About Trenant and where it is
Trenant is a coastal locality in Cornwall, situated near the towns of Wadebridge and Egloshayle, with Trenant being a small residential area surrounded by rural landscapes. Trenant has a population of around 2002 people, with Trenant's housing stock predominantly comprising detached homes. Trenant is located approximately 20 miles from Truro, the nearest city, and Trenant sits at an elevation of 34 metres above sea level.
AdBlue drains across Cornwall, Trenant included
Over PL postcodes, the vans serving Trenant — a coastal area — reach nearby towns too, Egloshayle and Dunveth among them. A postcode starting PL27 6 is the quickest way to tell us where you are.
Stopped en route to Coronation Park, or right in the heart of Trenant, your car remains put — there's no need to shift it anywhere. We drain the vehicle where it sits. Ring and check rather than guess when you are by Regal, on a boundary, or somewhere awkward to pin down.
In one line: your scenario
Unstarted? Leave it that way then ring. Run already? Pull over, switch off, ring. Petrol in Diesel handles the rest whichever case, across Trenant and Cornwall, on 0333 366 0103.