AdBlue in the Diesel Tank in Twydall, and What to Do Next
One fact counts most when AdBlue is in a diesel tank, and it is if the engine has run since. Anywhere the vehicle stands — Darland, Twydall — don't start a motor that hasn't run yet. Usually that means emptying and properly flushing it on the spot around Twydall — and so keep your ignition and engine off and phone 0333 366 0103. If it's run, stop as soon as it is safe and switch off. The job is bigger, yet the first stage is the same.
Find the scenario below that matches yours, wherever in Kent it happened.
On a Twydall forecourt with AdBlue in a diesel
Picture it: standing by the pump, gripping the nozzle, you spot the cap you took off was not the correct one. Anywhere around Twydall, then — Asda Express, Tesco, or somewhere else close by.
In short: there is no better spot exists to discover it. The AdBlue is in that tank and nowhere else. Nothing has pulled it in.
Next: resist the urge to start it only to move away from the pump. Three things: a shove into a bay with the staff helping, the bottle saved, and a ring to us from the forecourt. If it cannot be moved, it can be drained at the pump: the equipment is explosion-proof and fine on a working forecourt.
AdBlue in the diesel tank on a Twydall drive?
On the dash, a reminder had shown for days. Only at the recycling bin, the empty bottle in hand, did you look back at the cap you had used at the driveway. Homes just off Chilham Road get caught out as often as everywhere else.
The upshot: zero miles since leaves it almost equal to spotting it at the petrol pump. As it is unable to blend, AdBlue settles to the base inside the tank and stays. A night parked changes nothing.
What to do: leave your keys inside the house so no one moves your car in the morning. Then ring. In Gillingham or right here around Twydall, the drain is done at your drive. Night-time clears outside a house are no problem: the pumps are quiet.
Twydall: drove off with AdBlue in a diesel?
A mile or two after filling up, your engine began misbehaving: rough running, smoke, less power, warnings on the dash. Staplehurst Road, perhaps, or the way to Southend-on-Sea — a run of under 15 miles.
In short: the AdBlue has been sucked into the system. It has been through your filter and the fuel lines and, the further you went, into the high-pressure fuel pump and the fuel injectors. Every restart, like every mile, pushes it deeper.
Pull in safely — that is the next step — then switch it off. Exit by the next junction — not the services beyond — if you're on the M2, under 3 miles from Twydall. Starting it again to check gets nothing — AdBlue doesn't clear on its own. Phone us and say how far you drove.
AdBlue in the wrong tank: hire, lease and company vehicles
It's a vehicle you have had for a week. The AdBlue filler sits right next to the diesel one, which you did not know, since your own motor either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere in Kent.
What it means: the same as the scenarios above, depending on whether it's run, with one more step. Many hire and company contracts want the owner to approve work on your car.
What to do: call the hire firm or your fleet manager first, then us. That is faster settled before our engineers turn up than after. If you are stranded in the car park outside Gillingham (Kent), or by Twydall Evangelical Church, while you wait for an answer, leave the vehicle off.
Unsure about AdBlue in the diesel tank in Twydall?
Occasionally the fair answer is "I think so". A slight ammonia-like whiff hangs around your filler, the bottle feels too light, and which cap came off is hard to recall. It might have been on a friend's drive in Rainham, or rushing outside Featherby Junior School on the school run.
Meaning? Drips around the inlet don't touch your engine at all. If it is inside the diesel tank, though, that changes. You can't tell which by turning the key, and doing so would suck in any AdBlue that is in your tank.
Do this: act as though it got in, and never start your motor. Phone and give the details: we'd sooner confirm a clean tank than drain one once your engine has been run.
What each AdBlue drain in Twydall has in common
The work begins the same way, whatever your situation. Anywhere your vehicle is — The Honourable Pilot's car park, a road beside Twydall Library, a driveway, a filling station — the van arrives and asks about the liquid, the amount, plus whether your engine has been run. On the phone, before dispatch, you are told our quote, and those answers decide the job too.
AdBlue crystallises and is corrosive to some metals used in fuel systems, and so it does not wash out unaided; that's why the flush, after this drain, counts much more with AdBlue than with petrol. The filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. If the engine has not run, most jobs take about half an hour once we're there.
Our technicians start the engine last. Our test that it runs correctly on clean diesel comes before our technicians go. The entire job is done where the vehicle is, and when it is caught early, long-term damage is very uncommon. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Dig out your insurance while we're en route: cover for misfuelling is built into many policies.
About Twydall and where it is
Twydall is a suburban area in Kent, situated near the coast and approximately 53 metres above sea level. Twydall lies within commuting distance of London, about 31.8 miles away, and is close to the nearby cities of Southend-on-Sea and Gillingham. Twydall is characterized by its predominantly semi-detached housing stock and is part of a larger urban area that includes nearby neighbourhoods like Lower Twydall and Grange.
AdBlue drains round Twydall and across Kent
As a residential suburb, Twydall shares its vans with the surrounding places — Grange, Lower Twydall — all the way through ME postcodes. A postcode starting ME8 6 is the quickest way to tell us where you are.
Whether the car is on a lay-by on the way to Beechings Playing Fields or in a car park in the middle of Twydall, it doesn't need to move. Where it sits, that is where it is emptied. Assuming won't help beside Holy Trinity Church, close to a border or anywhere awkward to describe; phone and ask.
Your scenario, summed up
Motor not started: ring, leaving it switched off. Started by now? Stop, switch off, phone. Petrol in Diesel handles the remainder whichever case, across Twydall and Kent, on 0333 366 0103.