Twyford: AdBlue in the Diesel Tank? Find Your Situation
Has the engine run since the AdBlue was put in? This one question decides almost everything about what comes next. Anywhere the vehicle is — Calvert, Twyford — never start an engine that hasn't been started yet. Call 0333 366 0103 with the key and motor both off. In Twyford, such a case is generally drained and flushed where it stands. If it's run, stop as soon as it is safe then switch off. It's a bigger job, yet stage one does not change.
Compare your case to a situation from the ones below, anywhere around Buckinghamshire you are.
At the pump in Twyford: AdBlue in a diesel
Only now, nozzle still in hand, it dawns on you that the cap you opened was the wrong one, there at the pump. Possibly you're at the EG On the Move, possibly at the Esso, maybe somewhere else in Twyford.
What it means: this is the ideal location to find out. Still in that tank, with nothing drawn through: that's where the AdBlue is.
What to do: don't get back in and fire it up to clear the petrol pump. Three things: a push into a space with the staff assisting, the bottle saved, and a ring to us from where you stand. Stuck by the petrol pump? Our explosion-proof kit makes a busy forecourt safe, so it can be drained where it is.
At home around Twyford with AdBlue in your diesel tank
Several days had gone by with the dash light on. Only by the recycling, the empty bottle in your hand, did you look back at the cap you'd used at the drive. It occurs on drives just off Main Street as frequently as anywhere.
What it means: if you haven't driven since, this is nearly as good as the forecourt. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight doesn't change that.
Keep your keys indoors overnight — otherwise someone may take it away at breakfast — then call us. Poundon or Twyford: whichever your driveway is, that is where it gets emptied. The pumps are quiet enough to use outside a house at night.
On the road around Twyford with AdBlue in a diesel
A short way beyond topping up, your engine began misbehaving: rough running, smoke, less power, lights on the dash. Perhaps it was on Bicester Road, maybe on the way out towards Milton Keynes, under 15 miles away.
What it means: the fuel system has sucked the AdBlue in. The high-pressure pump and each injector see it as well on a bigger run, once your filter and pipework have it. More driving, more restarts: further it travels.
Next: pick a safe spot, pull in, and turn the engine off. Services farther along are too far: on the M40, under 10 miles out of Twyford, use the next junction. No trial starts: clearing isn't something AdBlue will do. Call, and say how far your car was driven.
Hire, lease or company car with AdBlue in the wrong tank
You have only driven the car for days. On your own car, AdBlue is absent or somewhere else. On this one, its inlet is just by the diesel inlet — a surprise to you. Anywhere you are in Buckinghamshire, any driver could slip up.
What it means: the same as the situations above, depending on whether it has run, with one more stage. Work on your vehicle often requires the owner's go-ahead under hire or fleet terms.
What to do: call the hire firm or your fleet manager first, then us. That is quicker settled before we turn up than after. Keep the car switched off while the answer arrives, even if you're waiting at Bicester North or close to Twyford Village Hall.
Twyford: unsure if it was AdBlue in the diesel tank?
Truthfully, the best answer might be that you think it did. The bottle is lighter than it should be, there is a faint smell of ammonia about your filler, and you cannot remember which cap you took off. The gates of Twyford C of E School in a rush, perhaps, or a friend's driveway out in Steeple Claydon.
The point: your engine is not harmed by a little AdBlue splashed on the filler. In the diesel tank, by contrast, AdBlue harms it. You can't tell which by turning the ignition, and doing so will pull in any AdBlue that is in the tank.
Assume it went in, and don't start the engine. Inspecting a tank that turns out clean is better than emptying one after it's been run — so phone and tell us what you noticed.
What every AdBlue drain in Twyford has in common
Each case has the same opening to the job. Our technicians come to the vehicle, whether it's at a forecourt, a drive, the car park outside The Crown or a side street near Saint Mary, and ask three things: what went in, about how much, and whether your motor has run. The price is given on the call, before a van leaves, and the answers set the work.
Then your tank is emptied and the fuel system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Fresh diesel goes in after the filter is cleaned or replaced, and the car is finally checked. The majority of unrun cars are a half-hour job from the moment our engineers get there.
Finally, our technicians fire it up. With fresh diesel in, it runs while our engineers make sure it is running properly, and then we leave. Our technicians do the whole job where your car is, and lasting damage is very unusual if it has been spotted early. Paying comes on the day, never in advance. For the insurer, you get a VAT invoice plus a written report from the engineer. Many policies cover misfuelling, so look at yours while the van travels.
About Twyford, briefly
Twyford is a small village in Buckinghamshire, situated on the banks of a river at an elevation of around 88 metres. Twyford lies near the villages of Poundon, Charndon, and Godington, and is approximately 14 miles from Milton Keynes. Twyford has a population of around 545 people and is characterised by predominantly detached housing. Twyford is also within commuting distance of London, being around 49 miles from the capital.
AdBlue drains around Twyford, and across Buckinghamshire too
Twyford is a village, and the same teams that cover it work the towns near it too, Charndon and Godington among them, across the MK postcode area. Quickest of all: a MK18 4 postcode to show where you stand.
Parked heading to Twyford Cricket Ground, or bang in the heart of Twyford, the vehicle stays put — there's no need to move it anywhere. Our van drains it in place. Guessing doesn't help beside Great Moor Sailing Club, close to a county line or somewhere awkward to describe; phone and ask.
Your situation, summed up
Where it has not started, ring and leave it that way. Whatever case fits, Petrol in Diesel handles the rest on 0333 366 0103, across Buckinghamshire and within Twyford — after you pull over, switch off then phone, if it's run.