Tylers Green: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank depends on one thing more than any other: whether your motor has been run since it was put in. If it hasn't, keep it that way, whether the vehicle is around Tylers Green itself or out in Brewer Street. Leave the engine and your ignition off and call 0333 366 0103; it is normally a drain and a thorough flush, done where the car is around Tylers Green. If it's run, stop as soon as it is safe then switch off. The job is bigger, but the first stage is the same.
Anywhere in Surrey it took place, one of the cases below matches yours.
Tylers Green forecourt: AdBlue in a diesel at the pump
Only at this point, bottle still in your hand, it dawns on you that the cap you opened was the wrong one, there at the petrol pump. Maybe you're at the Shell, possibly at the Esso, perhaps somewhere else in Tylers Green.
The point: of every spot to find out, this is the best. Nothing has drawn it through, so the AdBlue sits only in your tank.
Freeing the petrol pump is no reason to run it — and so don't get back in. Get the attendants to lend a hand pushing it into a space, save the bottle, then ring us right there. Draining it there at the petrol pump is fine if it can't be moved, because the equipment is explosion-proof.
AdBlue in your diesel tank at home in Tylers Green
Days had gone by with the warning light on. A bottle bought at the shop, emptied in at the driveway — and it's only by the bin that the cap got your eye. Houses just off B2235 get caught out as often as anywhere else.
The upshot: no miles since leaves it almost equal to finding it at the petrol pump. Being unable to mix, AdBlue settles to the base inside the tank and stays. A night standing changes nothing.
Next: stop any early-morning move by putting your keys in the house, then phone us. Out in Godstone or here in Tylers Green, the draining happens on your driveway. Even at night, the pumps are quiet enough for a residential street.
AdBlue in a diesel and already driving around Tylers Green?
You filled up, set off, and a mile or two later your engine began to run unevenly, smoke, lose power or light up the dashboard. Anywhere along Bakers Mead or heading to Westminster — under 25 miles away.
The upshot: your system has drawn AdBlue in already. Through the filter, along the pipework, and — the more the mileage — deeper into the injection pump and every injector. More miles, more starts: further it travels.
What to do: pull over where it's safe then switch off. On the M25, under a mile from Tylers Green, that means the next junction, not the services further on. It will not have cleared, and so there is no point restarting to find out. Phone, saying what distance your vehicle was driven.
AdBlue in the wrong tank: hire, lease and company motors
It's a car you have had for a week. On your own vehicle, AdBlue is missing or elsewhere. On this one, the inlet is just by your diesel inlet — news to you. Wherever you are across Surrey, any motorist could be caught.
What it means: the same as the scenarios above, depending on whether it has run, with one more stage. Many hire and company agreements want the owner to approve work on the car.
What to do: call the hire firm or your fleet manager first, then us. That's quicker settled before our technicians get there than after. Hanging on for an answer at the car park at Caterham, or near Godstone Baptist Church? Keep the engine off meanwhile.
Unsure about AdBlue in the diesel tank around Tylers Green?
"I think so" is often the most honest answer there is. A slight ammonia-like smell hangs near your filler, the bottle seems too light, and which cap came off is a blur. Maybe it happened in a hurry at the school gates at Godstone Primary and Nursery School, or on a friend's drive in Tandridge.
The upshot: the motor isn't harmed by a little AdBlue spilled around the filler. Once it's inside the diesel tank, though, it does. Any AdBlue in the tank will be pulled in by starting your car, and the start would not settle which it is in any case.
Do this: behave as though it did, and don't start your motor. Ring and give what you saw: we would rather find a tank free of AdBlue than drain one once your motor has run.
What each AdBlue drain in Tylers Green has in common
The work begins identically, whatever the case. Forecourt, drive, Hare & Hounds's car park or a street beside Godstone Town Hall — our van reaches your vehicle, and three questions come next: what fluid, which amount, and if it ran. Those answers determine this work, and you get the price on the phone, before anybody sets off.
AdBlue crystallises and is corrosive to some metals used in fuel systems, so it won't wash out unaided; that is why the flush, after this drain, matters far more here than with petrol. The filter is flushed, or replaced where it needs to be; fresh diesel goes in; and your car is tested. Where the motor has not been started, allow roughly half an hour on site, in most cases.
Lastly, we fire it up. Our test that it runs smoothly on new diesel comes before our engineers leave. Our technicians do the entire job where the car is, and permanent damage is very unusual when it has been spotted quickly. Nothing is paid upfront, payment is made on the day, and you receive what your insurer asks for: an engineer report and a VAT invoice. Dig out your insurance while we arrive: cover for misfuelling comes included in plenty of policies.
About Tylers Green
Tylers Green is a village in Surrey, situated near several lakes and surrounded by countryside, with Godstone and Church Town nearby. Tylers Green has a population of around 1575 people and is characterized by semi-detached housing. Tylers Green sits at an elevation of 122 metres, within commuting distance of London, being approximately 17.6 miles from the city centre. Tylers Green is also close to other local places, including White Post.
AdBlue drains across Surrey, Tylers Green included
Being a village, Tylers Green has the same vans as the surrounding places — White Post, Church Town — right through RH postcodes. Telling us your RH9 8 postcode pins you fastest of all.
Whether your car is on a lay-by on the way to Godstonecorner Wood or in a car park in the middle of Tylers Green, it doesn't need to shift. Our van empties it in place. Awkward to explain? By St Nicholas Youth Centre or a border? Asking beats assuming, so phone.
In one line: your situation
If it hasn't started, phone and leave it that way. Run by now: stop, power down, phone 0333 366 0103. Petrol in Diesel takes over the rest, in Tylers Green or wherever across Surrey.