AdBlue in the Diesel Tank in Up Green: What Now?
One fact counts above all once AdBlue is in a diesel tank, and it is if your motor has been started afterwards. If it hasn't, keep it that way, whether your car is in Up Green itself or out in Eversley. Leave the motor and the ignition off and phone 0333 366 0103; it is generally a drain and a thorough flush, done where the vehicle is around Up Green. Already started? Stop once safe, then turn everything off. It's a bigger job, though step one does not change.
Find the situation below that matches yours, wherever across Hampshire it happened.
Up Green forecourt: AdBlue in a diesel at the pump
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere in Up Green, then — Texaco, Esso, or somewhere else nearby.
Meaning? Spotting it here is the best it gets. Only the tank holds AdBlue; not one component beyond it has taken any in.
What to do: do not get back in and start it to clear the petrol pump. Ask the staff to help you push your car into a parking spot, keep the till receipt or the bottle, then ring us from the forecourt. If it cannot be moved, it can be cleared at the petrol pump: the equipment is explosion-proof and fine on a busy forecourt.
AdBlue in the diesel tank at home in Up Green
For days the dash had been nagging you. A bottle from the garage, tipped in at the drive — and it was just by the recycling that the cap caught your eye. Just off Up Green is not different from anywhere.
The upshot: no driving since makes it nearly equal to spotting it at the pump. On the floor of the tank is exactly where AdBlue waits, because it won't mix with diesel — and a night going by makes nothing of the difference.
Next: prevent an early-morning move by keeping the keys indoors, then ring us. We drain the vehicle on your driveway, whether that is around Up Green or out in Eversley Cross. Night-time clears outside a house are no problem: the pumps are low-noise.
AdBlue in a diesel and already driving in Up Green?
A short way beyond topping up, the engine began playing up: rough running, smoke, lost power, lights on the dash. It might have been heading for Winchester, under 50 miles away, or just along Chequers Lane.
Meaning? The pump has sucked the AdBlue in. Mileage sets how deep it goes: filter and pipework to begin with, then the high-pressure pump and every injector. Each mile and each restart takes it further.
What to do: pull over where it's safe to do so then switch off. On the M3, under 5 miles from Up Green, that means the next exit, not the services further on. It will not have cleared, and so there is no sense restarting to check. Let us hear the distance driven as you call.
A hire or company car with AdBlue in the wrong tank?
You've had the car barely a week. Your own vehicle either has no AdBlue or puts it elsewhere, so nothing told you the AdBlue inlet sits right beside your diesel. Any driver, wherever in Hampshire, might do the same.
Meaning? Whichever case above counts here — run or not — and one extra step. The owner frequently has to approve the work, under many rental and company agreements.
Next: ring the hire company or the fleet manager first, then us — sorting it before our arrival is quicker. Hanging on for a reply at the car park outside Sandhurst, or beside Monteagle Community Centre? Leave your engine off meanwhile.
Unsure about AdBlue in your diesel tank around Up Green?
"I think so" is often the most honest as it gets. A slight ammonia smell hangs around your filler, the bottle feels too light, and the cap you took off is a blur. It might have been at a friend's drive in Finchampstead, or in a rush by Charles Kingsley's Church of England Primary School at the school run.
The upshot: the engine is not harmed by some AdBlue splashed on the outside. AdBlue inside the diesel tank does. Starting the vehicle cannot tell you which, and if there is AdBlue in that tank it will suck it in.
Assume it was put in, and don't turn your key. Ring us and explain what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in each Up Green AdBlue drain
Whichever scenario you are in, this job starts the same way. Three questions are asked when our technicians arrive — at a forecourt, a driveway, a road beside Yateley Library or the car park outside The Chequers: the fluid, the quantity, and whether the motor has been started. On the phone, ahead of anything else, you are told our quote, and those answers decide the work too.
AdBlue forms crystals and is corrosive to certain metals used in fuel systems, and so it won't rinse out on its own; that's why the flush, after the drain, counts much more here than with petrol. Clean diesel is put in once the fuel filter has been cleaned or changed, and your car is finally tested. If your engine hasn't run, most jobs take about half an hour once we are there.
The last step is firing it up. Our test that it runs properly on clean diesel comes before our engineers leave. Lasting damage is very uncommon if it is spotted quickly, and the entire job is done where the car is. Paying is that day, never upfront. For the insurer, there is a VAT invoice plus a written report from the engineer. Many insurance policies include misfuelling cover, and so it's worth checking yours while we are on the way.
About Up Green itself
Up Green is a small hamlet in Hampshire, situated inland at an elevation of 67 metres, and is located near Eversley Cross and Moulsham Green. Up Green has a population of around 748 people and is characterized by predominantly detached housing. Up Green is positioned approximately 27.5 miles from Winchester and 33.6 miles from London, placing it in a rural setting within the South East region. Up Green remains a quiet residential community with a mix of local amenities and rural surroundings.
Up Green and Hampshire: AdBlue drains across the area
Up Green is a rural hamlet, and the same vans that cover it work the places near it too, Eversley Centre and Moulsham Green among them, across the RG postcode area. Telling us a RG27 0 postcode finds you fastest of all.
Central Up Green or a lay-by near Lower Eversley Copse: wherever it is, your car doesn't need to move an inch for us. Draining is done right there. Awkward to explain? By St. Mary’s Church or a border? Asking is better than assuming, so phone.
The one-line version
Not run yet: keep the car off then ring. Run by now: stop, power down, phone 0333 366 0103. Petrol in Diesel takes over the rest, in Up Green or wherever in Hampshire.