AdBlue in the Diesel Tank in Wanborough, and What to Do Next
Everything turns on one fact: whether your engine has been run after the AdBlue went in — more than anything else. Over in Hinton Parva or here around Wanborough, an unstarted motor must stay unrun. Normally this means emptying and properly purging it right there in Wanborough — and so keep your key and engine off then phone 0333 366 0103. Stop the moment you safely can then switch off, if it has been run. The job is bigger, yet the first step is the same.
Further down: the situations our engineers see, wherever around Wiltshire. Choose yours.
At the pump in Wanborough: AdBlue in a diesel
Just now, nozzle yet in hand, you realise that the cap you opened was the wrong one, there at the pump. Maybe you're at the BP, maybe at the Shell, perhaps somewhere else in Wanborough.
Meaning? Finding out on the forecourt is as good as it gets. Still in your tank, with no fuel pulled through: that is where the AdBlue is.
Next: resist the urge to start it just to free up the petrol pump. Get the staff to help pushing it to a space, save the bottle, then phone us from there. Can't move the car beside the petrol pump? Our explosion-proof equipment makes a live forecourt safe, and so it can be drained where it is.
AdBlue in your diesel tank on a Wanborough drive?
Several days had gone by with the dash light on. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. Homes just off Chapel Lane get hit as often as anywhere else.
The upshot: no driving since leaves this nearly equal to spotting it at the petrol pump. Diesel and AdBlue stay apart: the AdBlue settles to the floor of that tank and stays put, no matter how long the night.
Keep your keys indoors overnight — otherwise someone may drive it off first thing — then phone us. Our engineers drain the car on your driveway, whether that is in Wanborough or out in Lower Wanborough. The equipment runs quiet enough not to disturb the street at night.
Wanborough: set off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Anywhere on Somerset Court or else on the road towards Oxford — under 25 miles away.
The point: your system has pulled AdBlue in already. It has been through the filter and the fuel lines and, the further you went, into the high-pressure fuel pump and the fuel injectors. Each mile and each restart takes it further.
Your move: pull up anywhere sensible, then turn your engine off. Leave at the next junction — not the services further along — if you're on the M4, under 3 miles from Wanborough. Don't restart the car to see if it has cleared; it will not have. Tell us hear the mileage covered as you call.
Hire, lease or company car with AdBlue in the wrong tank
You have had this vehicle hardly a week. Unbeknown to you, the two fillers sit side by side here — unlike your own car, which has no AdBlue or keeps it elsewhere. Anyone, wherever in Wiltshire, might do the same.
What it means: the same as the scenarios above, depending on whether it's run, with one more step. The owner frequently has to sign off any work, under plenty of hire and fleet agreements.
Next: ring the hire company or your fleet manager first, then us — sorting it before our arrival is quicker. Leave the vehicle off as the reply comes, even if you're waiting outside Swindon or close to Wanborough Village Hall.
Not sure it was AdBlue in your diesel tank, Wanborough?
At times the honest answer is "I think so". What cap came off, you can't say; but the bottle feels less than it ought to, and ammonia lingers by the filler. A hurried stop by the gates of Wanborough Primary School, or a call to a friend in Dorcan: both fits.
Meaning? Drips outside the inlet don't touch the engine at all. Once it's inside your diesel tank, though, it does. Firing up your car will not tell you which, and if there is AdBlue in the tank it will pull it in.
What to do: treat it as if it was put in. Don't start the vehicle. Tell us what you noticed on the phone. A clean tank checked counts as a better outcome than an already-run one drained.
Wanborough: what every AdBlue drain has in common
The job begins the same way, whatever your situation. Our technicians come to the car, whether it's at a forecourt, a drive, the car park at The Harrow Inn or a side street close to St Andrew's Church, and ask three things: what went in, about how much, and whether the engine has been run. Those replies determine the work, and you hear the price by phone, before anybody heads out.
Draining your tank comes first, then a full flush — more important after urea than after petrol, since crystals and corrosion won't clear on their own, however long it sits. Finally come your filter, flushed or renewed as needed; fresh diesel; and a test of your vehicle. Most unrun cars are a half-hour visit after the moment we get there.
We start it at the end. With fresh diesel in, it runs while our technicians make sure it is running correctly, and then we head off. Our engineers do the whole job where the vehicle is, and long-term damage is very rare when it has been spotted early. Nothing is taken upfront, payment happens on the day, and you get what the insurer asks for: an engineer report and a VAT invoice. It is worth knowing: many insurers include misfuelling cover, and so a check of your documents while we travel is worthwhile.
About Wanborough itself
Wanborough is a village in north Wiltshire, situated inland at an elevation of around 108 metres. Wanborough lies near the Oxfordshire border, approximately 23 miles from Oxford and 67 miles from London. Wanborough has a mix of old and new housing, with detached homes being the predominant type, and is surrounded by smaller settlements like Lower Wanborough and Horpit. Wanborough remains a small, rural community with a population of around 1041 residents.
Wanborough and Wiltshire: AdBlue drains across the area
Horpit and Upper Wanborough have the same vans as Wanborough, a rural village, plus other places throughout SN postcodes. Giving us a SN4 0 postcode finds you fastest of all.
No towing is needed, whether parked in the centre of Wanborough or in a layby en route to Lower Rec., and so leave it where it is. Our technicians drain the vehicle where it stands. If you are somewhere hard to describe, close to Hinton Parva Village Hall or close to a boundary, ring and ask rather than assuming.
Your scenario, in one line
If it has not started, ring then keep it that way. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there around Wanborough and anywhere in Wiltshire on 0333 366 0103.