What Now? AdBlue in the Diesel Tank in Wateringbury
All of it turns on a single fact: if the engine has started since the AdBlue went in — more than anything else. Not started yet? Then keep it like that, whether the car sits — Wateringbury or Livesey Street. Usually this is draining and thoroughly flushing it right there around Wateringbury — and so leave your ignition and motor off then ring 0333 366 0103. Already run? Pull over when safe, then turn everything off. A larger job, then, but the same opening step.
Find the scenario below that matches yours, wherever across Kent it happened.
At the pump in Wateringbury: AdBlue in a diesel
Only at this point, nozzle still in your hand, it dawns on you that the cap you opened was the wrong one, right at the pump. Maybe you are at the JET, perhaps at the Esso, possibly somewhere else in Wateringbury.
What it means: this is the ideal spot to find out. The AdBlue is in your tank and nowhere else. Nothing has pulled it in.
Do this: keep out of the car, however much the pump wants clearing. Ask the staff to help you roll your car into a parking spot, keep the till receipt or the bottle, then ring us from the forecourt. If it can't be shifted, it can be drained at the pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in the diesel tank on a Wateringbury drive?
Several days had passed with the dash light on. Only by the recycling, the empty bottle in your hand, did you look back at the cap you had used on the driveway. Driveways close to Bow Road see it as much as any other street.
The upshot: no driving since makes this almost equal to finding it at the petrol pump. Diesel and AdBlue stay separate: the AdBlue drops to the floor of your tank and remains there, however long it waits.
Put your keys in the house tonight — or a person may drive it away at breakfast — then phone us. Your driveway is where it gets emptied, whether in Wateringbury or Red Hill. Even at night, our pumps are quiet enough for a driveway.
Wateringbury: drove off with AdBlue in a diesel?
A mile or two after filling up, the motor started misbehaving: roughness, smoke, less power, warnings on the dash. Maybe driving for Southend-on-Sea, under 25 miles away, or just along Tonbridge Road.
Meaning? Your fuel pump has taken the AdBlue up. Mileage sets how deep it gets: filter and pipework first, then the high-pressure pump and each injector. It travels deeper with each mile driven and every restart.
What to do: pull over where it's safe to do so and switch off. Leave by the first junction — not the services beyond — if you are on the M20, under 5 miles from Wateringbury. Starting it again to check achieves nothing — AdBlue never clears on its own. About what distance had it gone? Tell us as you call.
AdBlue in the wrong tank of a hire, lease or company car
You have only driven this car a week. On your own car, AdBlue is missing or somewhere else. On this one, its inlet is right next to your diesel cap — a surprise to you. Any driver, anywhere around Kent, might do the same.
The point: just as above, split by if it ran, but with an added stage. Many hire and company contracts want the owner to approve work on the vehicle.
Next: ring the hire company or the fleet manager first, and then us — sorting it before we arrive is faster. If you're stranded in the car park outside the nearest station, or by Wateringbury Village Hall, while you wait for an answer, leave the vehicle off.
Not sure it was AdBlue in your diesel tank, Wateringbury?
"I think so" is often the most honest as it gets. Which cap was taken off, you cannot recall; but the bottle weighs lighter than it ought to, and a whiff of ammonia hangs by your filler. The gates of Wateringbury Church of England Primary School in a hurry, say, or a friend's driveway out in Pizien Well.
What it means: a little spilled about your filler does no damage to your engine. AdBlue inside the diesel tank does. If there is AdBlue in your tank, firing up your car would draw it in, and it wouldn't tell you which either.
What to do: treat it as if it was put in. Don't fire it up. Tell us what you noticed on your phone. A clear tank checked is a happier result than an already-run one emptied.
What each AdBlue drain around Wateringbury has in common
Each situation has the same start to the work. Filling station, drive, Waterbury's car park or a street beside St John the Baptist's Church — the van comes to the car, and three answers come next: what liquid, what quantity, and whether it ran. Over the phone, ahead of anything else, you are told our quote, and those replies shape the job too.
AdBlue forms crystals and eats at some metals used in fuel systems, and so it does not wash out unaided; that's why a full flush, after this drain, matters much more with AdBlue than with petrol. Next is the fuel filter — flushed, or replaced when needed — followed by fresh diesel, and a test of your vehicle. If your engine hasn't run, most jobs take about half an hour once we are there.
The final step is starting it. Our engineers confirm it runs correctly on clean diesel before we go. We do the whole job where the vehicle is, and permanent damage is very rare if it has been spotted early. Paying comes that day, never upfront. For your insurer, there is a VAT invoice and a report from the engineer. Worth remembering: lots of insurers include misfuelling cover, so a check of your documents while you wait is worthwhile.
About Wateringbury, briefly
Wateringbury is a village in Kent, situated on the River Medway at an elevation of around 40 metres. Wateringbury lies near the villages of Red Hill, Nettlestead, and Teston, and is characterized by its predominantly detached housing stock. Wateringbury is located approximately 29.5 miles from London and 23.3 miles from Southend-on-Sea, making it a commuter-friendly village. Wateringbury has a population of around 1359 residents.
AdBlue drains round Wateringbury and across Kent
Nettlestead and Teston get the same vans as Wateringbury, a village, plus further towns over ME postcodes. The whereabouts comes quickest from a postcode that starts ME18 5.
No moving is needed, be it stopped centrally in Wateringbury or on a lay-by en route to Wateringbury Playing Fields, so leave it where it is. We drain it where it sits. Ring and check instead of guessing if you're by Nettlestead Village Hall, near a boundary, or anywhere tricky to explain.
In one line: your scenario
Still unrun? Leave the car off and ring. Run by now: pull over, switch down, ring 0333 366 0103. Petrol in Diesel takes over the rest, in Wateringbury or wherever across Kent.