What Now? AdBlue in the Diesel Tank in Well Hall
Everything hinges on one detail: whether your engine has started since the AdBlue was added — more than anything else. Out in Shooters Hill or right in Well Hall, an unrun engine must remain that way. Normally this is emptying and thoroughly rinsing it right there around Well Hall — and so leave the key and motor off then ring 0333 366 0103. Already run? Pull over when you safely can, then turn it off. The job is bigger, but the first step is the same.
Further down: the situations we see, anywhere around Greater London. Pick the one that fits.
AdBlue in a diesel on a Well Hall forecourt
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere in Well Hall, then — JET, Esso, or anywhere else nearby.
What it means: this is the best spot to find out. Just your tank has AdBlue; not one part beyond it has drawn it in.
Next: resist the temptation to start it just to move away from the pump. Ask the staff to help you roll your car into a parking space, keep the till receipt or the bottle, and call us from the forecourt. Can't move the vehicle beside the pump? Explosion-proof kit makes a live forecourt sensible, and so it can be drained in place.
AdBlue in the diesel tank at home in Well Hall
On the dash, a warning had shown for days. A bottle bought at the garage, tipped in on the driveway — and it's just by the bin that the cap got a second look. Just off Kidbrooke Lane is not less likely from anywhere.
What it means: if you haven't driven since, this is almost as good as the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
What to do: leave your keys inside the house so nobody moves your car in the morning. Then ring. Your drive is where it is drained, be it in Well Hall or Eltham. The pumps are quiet enough to use outside a house at night.
Well Hall: drove off with AdBlue in a diesel?
Topped up, drove away, and before long the engine was running roughly, smoking, losing power, or lighting up the dash. Anywhere along Well Hall Road or else heading to London — under 10 miles away.
The upshot: the system has pulled AdBlue in already. Through the fuel filter, along the pipework, and — the further the distance — on into the high-pressure pump and each injector. Every restart, like each mile, carries it on.
Your move: stop somewhere safe, then turn your motor off. Leave by the next junction — not the services further along — if you are on the M20, under 10 miles from Well Hall. No test restarts: clearing itself is not something AdBlue will do. Call, and say what distance your car went.
AdBlue in the wrong tank: hire, lease and company motors
You've had this vehicle barely a week. The AdBlue filler sits right alongside the diesel one, which you did not know, since your own motor either has no AdBlue or keeps it somewhere else. Anywhere you happen to be around Greater London, every motorist could be caught.
What it means: the same as the scenarios above, depending on whether it's run, with one more step. The owner often has to approve any work, under plenty of rental and fleet contracts.
Next: ring the rental company or your fleet manager first, then us — settling it before we arrive is quicker. If you are stranded in the car park at Eltham, or by William Barefoot, while you wait for an answer, leave the vehicle off.
AdBlue in the diesel tank? Not sure, around Well Hall
At times the fair answer is "I think so". A faint ammonia-like whiff lingers around the filler, the bottle seems too light, and which cap came off is hard to recall. It might have been at a friend's drive in Horn Park, or in a rush by Gordon Primary School at the school run.
In short: a spill near your filler does the motor no harm. Once it is inside the diesel tank, though, it does. Starting the car will not tell you which, and if there is AdBlue in your tank it would suck it in.
Take it that it went in, and never start the engine. Describe what you noticed on your phone. A clear tank looked at is a happier result than a run one emptied.
What every AdBlue drain around Well Hall has in common
The work begins the same way, whichever your situation. Our engineers come to the vehicle, whether it's at a forecourt, a drive, the car park outside Berry and Barrel or a side street close to Progress Hall, and ask three things: what got in, roughly how much, and if your engine has been run. Replies set the work; the price follows by phone whilst nobody has left yet.
A thorough flush comes after this drain. With petrol it's routine; with AdBlue it is essential, because crystals form and some metals corrode, and none of it rinses out unaided. Finally are your filter, cleaned or replaced as needed; clean diesel; and a test of the car. The majority of unstarted vehicles are a half-hour job after the moment our engineers turn up.
Finally, we start it. We check it runs correctly on fresh diesel before we go. Lasting damage is very rare when it is spotted soon, and the whole job is done where your car is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling, so check yours while the van travels.
About Well Hall and where it is
Well Hall is a suburban area in the London Borough of Greenwich, situated on the banks of the River Thames. Well Hall sits at an elevation of 39 metres, with views of the river and surrounding landscape. Well Hall is characterized by its semi-detached housing stock, which dominates the local streetscape. Well Hall is located near Eltham, Kidbrooke, and Middle Park, and is approximately 8.4 miles from central London.
Well Hall and Greater London: AdBlue drains across the area
Being a residential suburb, Well Hall shares its vans with the nearby places — Middle Park, Kidbrooke — all the way across SE postcodes. Giving us your SE9 6 postcode finds you fastest of all.
Central Well Hall or a lay-by towards Well Hall Pleasaunce: wherever it sits, the car doesn't need to shift an inch for us. Our technicians drain the car where it is. If you are somewhere hard to explain, near St Barnabas, Eltham or close to a boundary, ring and ask instead of guessing.
In one line: your scenario
Motor never started: ring, leaving it alone. Run already: pull over, power down, phone 0333 366 0103. Petrol in Diesel handles the remainder, within Well Hall or wherever across Greater London.