What Now? AdBlue in the Diesel Tank in West Durrington
What to do about AdBlue in a diesel tank depends on one thing more than any other: if your motor has been run since it was put in. Wherever your car stands — Durrington-on-Sea Sta, West Durrington — never start a motor that has not been started yet. Leave the engine and the ignition off then ring 0333 366 0103; it's normally a drain and a thorough flush, done where the vehicle is in West Durrington. Already run? Stop once you safely can, then turn everything off. It is a larger job, yet stage one does not change.
Further down: the cases our technicians meet, anywhere around West Sussex. Choose yours.
West Durrington forecourt: AdBlue in a diesel at the pump
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere around West Durrington, then — Tesco, Esso, or anywhere else nearby.
Meaning? Finding out on the forecourt is as good as it gets. Still in the tank, and nothing pulled through: that is where the AdBlue sits.
Next: avoid the urge to start it just to move away from the petrol pump. Ring us from the forecourt once your vehicle is in a bay — the attendants will help roll it — then save the bottle. Draining it there at the pump is fine if it cannot be moved, because the equipment is explosion-proof.
At home in West Durrington with AdBlue in the diesel tank
The warning light had been on for days. Picked up a bottle, poured it in outside the house, binned the empty — and at that point checked the cap again, too late. It takes place on driveways just off Tasman Way as frequently as anywhere.
Put simply: if your vehicle has not been driven since, it's nearly as good as spotting it at the forecourt. As it is reluctant to blend, AdBlue settles low in the tank and waits. A night standing changes none of that.
Your move: the keys indoors, and so no one drives your car off at breakfast. After that, phone. Our technicians drain it on your driveway, whether that is around West Durrington or out in Cote. Even at night, our pumps stay quiet enough for a residential street.
Drove off with AdBlue in a diesel in West Durrington?
You filled up, set off, and a mile or two later the motor began to run unevenly, smoke, lose power or light up the dashboard. Lyn Road, say, or the route to Brighton and Hove — a run of under 15 miles.
The upshot: your system has drawn AdBlue in already. The high-pressure pump and every injector see it as well on a longer trip, after the fuel filter and pipework have had it. Every restart, like every mile, carries it on.
Do this: stop anywhere safe, then turn the engine off. Services further on are too far: on the M23, under 25 miles out of West Durrington, take the first junction. No test starts: clearing itself isn't something AdBlue will do. Let us hear the distance covered when you call.
Hire, lease or company car with AdBlue in the wrong tank
You've had this vehicle hardly a week. On your own car, AdBlue is missing or somewhere else. On this one, the cap is right next to your diesel inlet — news to you. It can happen to anyone, anywhere in West Sussex.
The point: exactly as above, divided by whether it ran, only with an added stage. Work on your vehicle frequently needs the owner's approval under rental or fleet terms.
Next: phone the rental company or your fleet manager first, then us — settling it before our arrival is quicker. Hanging on for a reply at the car park at Goring-By-Sea, or beside Durrington Community Centre? Keep your engine off meanwhile.
Unsure about AdBlue in your diesel tank in West Durrington?
"I think so" is sometimes as honest as it gets. The bottle is lighter than it should be, there's a faint smell of ammonia around your filler, and you can't remember which cap you took off. It might have been at a friend's drive in Goring-by-Sea, or in a rush by Hawthorns Primary School at the school run.
In short: a spill round your filler leaves the engine unharmed. AdBlue inside the diesel tank does. Any AdBlue in the tank will be pulled in by turning on the car, and the start wouldn't settle which it is in any case.
Your move: behave as though it got in, and never start your engine. Ring us and describe what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
What each AdBlue drain in West Durrington has in common
The job opens identically, whichever your situation. We come to the car, whether it's on a forecourt, a drive, the car park at Park View or a side street near Northbrook Barn Community Centre, and ask three things: what got in, roughly how much, and if your engine has run. The price is given over the phone, before a van leaves, and those answers shape the work.
AdBlue crystallises and is corrosive to certain metals in fuel systems, and so it won't rinse out on its own; that is why a full flush, after this drain, matters far more with AdBlue than with petrol. Finally are the fuel filter, flushed or renewed if necessary; fresh diesel; and a test of your car. Never started? Then about half an hour on site is most jobs.
Last, our technicians start the car. Our test that it runs smoothly on new diesel comes before we leave. Permanent damage is very uncommon if it's noticed early, and the whole job is done where the car is. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, nothing upfront. Worth knowing: many insurers include misfuelling cover, so a quick look at your documents while you wait is worthwhile.
About West Durrington, for a moment
West Durrington is a suburban area in West Sussex, situated on the coast near the city of Brighton and Hove. West Durrington lies at an elevation of around 13 metres, with its residential areas comprising mainly semi-detached housing. West Durrington is close to nearby places such as Cote, Salvington, and High Salvington, and is approximately 48 miles from London. West Durrington has a population of around 8334 people.
AdBlue drains across West Sussex, West Durrington included
Throughout BN postcodes, the teams covering West Durrington — a residential suburb — reach surrounding towns as well, Salvington and High Salvington among them. Fastest of all: a BN13 3 postcode for where you stand.
Stopped heading to Central Green, or bang in the heart of West Durrington, your car remains put — there is no need to move it anywhere. Where it stands, that is where it is cleared. If you are somewhere hard to describe, close to St Symphorian's or close to a border, ring and ask rather than guessing.
The one-line version
Engine not started: ring, leaving it switched off. Run by now: stop, switch down, phone 0333 366 0103. Petrol in Diesel takes over the remainder, within West Durrington or wherever across West Sussex.