AdBlue in the Diesel Tank in West End, and What to Do Next
One fact matters above all when AdBlue is in a diesel tank, and it is whether your engine has run since. Wherever your car stands — Heysham, West End — never run an engine that hasn't been started yet. Keep nothing on, phone 0333 366 0103, and expect a thorough flush plus a drain, done right where the vehicle stands around West End. Where your motor has been run, stop safely first, then switch the car off. A bigger job, then, but the identical first step.
Further down: the situations our engineers meet, wherever around Lancashire. Choose yours.
At the pump in West End: AdBlue in a diesel
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Be it BP, Morrisons or somewhere else in West End, the situation is identical.
Meaning? Spotting it here is the best it can be. Just the tank holds AdBlue; not one component past it has drawn any in.
Freeing the petrol pump is no reason to run it — so don't get back in. Ring us from the forecourt once your car is in a space — the attendants will help roll it — then keep the bottle. Stuck beside the pump? Our explosion-proof kit makes a live forecourt safe, so it can be drained in place.
At home in West End with AdBlue in your diesel tank
For days the dash had been warning you. Bought a bottle, tipped it in at home, binned the empty — and at that point looked at the cap a second time, after the fact. Just off Albany Road is not different from any other place.
What it means: if you have not driven since, this is nearly as good as the forecourt. As it is unable to blend, AdBlue drops low inside the tank and stays. One night standing alters nothing.
Put your keys in the house overnight — or someone might take it away at breakfast — and call us. Sandylands or West End: wherever your drive sits, that is where it gets emptied. The pumps are quiet enough to use outside a house after dark.
AdBlue in a diesel and already driving around West End?
You filled up, set off, and a mile or two later your motor began to run unevenly, smoke, lose power or light up the dashboard. Perhaps it was on Balmoral Road, perhaps on the way out towards Lancaster, under 5 miles away.
What it means: your fuel system has pulled the AdBlue in. Distance sets how far it gets: filter and pipework to begin with, then the high-pressure pump and each injector. Each mile and each restart takes it further.
What to do: pull over where it's safe and switch off. West End lies under 5 miles from the Lune Valley Interchange; on it, come off at the first junction instead of pressing on for the services. No trial restarts: clearing itself is not something AdBlue will do. Phone us and say how far you travelled.
AdBlue in the wrong tank: hire, lease and company cars
You've had the vehicle barely a week. Your own car either has no AdBlue or puts it somewhere different, so nothing told you the AdBlue cap sits right next to your diesel. Anywhere you are across Lancashire, every driver could be caught.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. The owner often has to approve the work, under plenty of hire and fleet contracts.
Next: ring the hire company or your fleet manager first, then us — settling it before our arrival is faster. Hanging on for a reply at the car park at Morecambe, or beside Red Rose Community Centre? Leave the car off throughout.
West End: unsure whether it was AdBlue in your diesel tank?
Now and then, "I think so" is all anyone can honestly say. What cap came off, you cannot say; but the bottle weighs lighter than it ought to, and a whiff of ammonia hangs by your filler. The gates of West End Primary School in a rush, perhaps, or someone's driveway over in Bare.
Put simply: spillage near your filler does the engine no harm. AdBlue inside the diesel tank does. Starting your car will not tell you which, and if there is AdBlue in the tank it would draw it in.
Next: assume it got in, and keep your engine off. Tell us what you noticed on the phone. A clear tank looked at is a happier outcome than a run one emptied.
What each AdBlue drain in West End has in common
The work opens the same way, whatever your situation. Anywhere the car is — The Wellington Bar's car park, a street by The Unity Temple, a driveway, a forecourt — the van gets there and we ask for the fluid, the quantity, and if your engine has been run. Those replies settle the work, and you hear the price by phone, before anyone heads out.
Then your tank is cleared and your system flushed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Fresh diesel is put in once the filter is cleaned or changed, and the car is then checked. If your motor has not run, the majority of jobs take about half an hour once we're there.
The last step is starting the car. With fresh diesel in, it runs while our engineers make sure it is running correctly, and then we leave. The entire job is done where the vehicle is, and when it is spotted soon, permanent damage is very rare. Paying comes that day, never upfront. For your insurer, you get a VAT invoice and a report from the engineer. Dig out your insurance before we arrive: misfuelling cover comes included in plenty of policies.
About West End and where it is
West End is a suburban area in Lancashire, situated near the coast and approximately 3 miles from Lancaster. West End has a population of around 7687 people and is characterised by semi-detached housing. West End is close to other nearby places such as Sandylands, Morecambe, and White Lund, and is relatively low-lying with an elevation of around 8 metres.
West End and Lancashire: AdBlue drains across the area
West End is a residential suburb, and the same teams that cover it work the places near it too, Morecambe and White Lund among them, across the LA postcode area. Giving us your LA4 4 postcode finds you quickest of all.
Parked heading to Regent Park, or right in the centre of West End, your vehicle remains where it is — there's no need to shift it anywhere. Where it sits, that is where it is cleared. Phone and ask instead of guessing when you are by St Barnabas, near a border, or anywhere awkward to pin down.
The one-line version
Not run yet: keep it off then call. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there around West End and anywhere in Lancashire on 0333 366 0103.