West End: AdBlue in the Diesel Tank? Find Your Situation
One fact counts above all when AdBlue is in a diesel tank, and that is whether your motor has been started since. Not run so far? Then keep the vehicle like that, whether your vehicle is — West End or Walton St Mary. Usually that means draining and properly flushing it on the spot around West End — and so keep your key and motor off and call 0333 366 0103. When your engine has been run, pull in somewhere safe first, then turn the car off. A larger job, yes, but the same first step.
Compare what happened to one of the ones below, wherever around Somerset you happen to be.
West End forecourt: AdBlue in a diesel at the pump
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Whether Shell, Tesco or somewhere else in West End, the case is identical.
In short: no better place to be to spot it. The AdBlue is inside the tank and nowhere else. Nothing has sucked it in.
Freeing the pump is no reason to start it — so do not get back in. Ring us from the forecourt once the car sits in a space — the staff will lend a hand to push it — then keep the receipt. Draining it there at the pump is fine if it can't be moved, because the equipment is explosion-proof.
AdBlue in the diesel tank at home in West End
For days the dash had been warning you. A bottle bought at the garage, tipped in at the driveway — and it's just by the recycling that the cap caught your eye. Just off Yeo Way is not less likely from any other place.
What it means: if you have not driven since, this is nearly as good as the forecourt. On the bottom of your tank sits exactly where AdBlue stays, since it won't mix with diesel — and a night passing makes no difference.
Next: keys indoors, and so no one takes your car anywhere first thing. After that, ring. Clevedon or West End: whichever your drive is, that's where it gets emptied. Our equipment runs quiet enough that it won't wake the street at night.
Set off with AdBlue in a diesel in West End?
A short way after filling up, your engine began misbehaving: rough running, smoke, lost power, lights on your dash. Southern Way, say, or the way towards Bristol — a run of under 15 miles.
Put simply: the AdBlue has been pulled into the system. Mileage decides how deep it gets: filter and pipework first, then the injection pump and each injector. More miles, more restarts: further it travels.
Your move: pull up somewhere sensible, then switch the motor off. West End lies under 3 miles from the M5; there, come off at the first junction instead of pushing on for the services. Restarting it to test gets nothing — AdBlue never clears on its own. Tell us hear the distance driven as you call.
AdBlue in the wrong tank: hire, lease and company cars
It's a car you have had for a week. Your own vehicle either does without AdBlue or keeps it somewhere different, and so nothing told you the AdBlue cap was just next to your diesel. Anywhere you are across Somerset, any driver could slip up.
What it means: the same as the situations above, depending on whether it has run, with one more stage. The owner often has to approve the work, under plenty of hire and fleet contracts.
What to do: call the hire firm or your fleet manager first, then us. That's quicker settled before our technicians turn up than after. Stranded by St. Andrew's Church Centre or outside Yatton until someone replies, your vehicle stays switched off throughout.
Not sure it was AdBlue in the diesel tank, West End?
Truthfully, the best answer might be that you think it did. The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you cannot remember which cap you took off. Perhaps it happened in a hurry at the school gates at Mary Elton Primary School, or on a friend's drive in Kingston Seymour.
What it means: a little spilled round your filler does no harm to the engine. Once it's inside your diesel tank, though, it does. Any AdBlue in the tank would be drawn in by starting your car, and the start wouldn't settle which it is in any case.
Next: assume it went in, and keep the engine off. Checking a tank that proves clean is better than draining one after it's been run — so ring then tell us what you noticed.
The common ground in each West End AdBlue drain
Whatever the situation, one opening is used. Our engineers come to your car, whether it is at a forecourt, a driveway, the car park outside The Salthouse or a side street near Strode Leisure Centre, and ask three things: what went in, about how much, and if your engine has run. Over the phone, ahead of anything else, you hear our quote, and those answers decide the work too.
Then the tank is cleared and the system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Finally are the fuel filter, cleaned or replaced if necessary; clean diesel; and a check of the vehicle. Where your engine has not been started, expect roughly half an hour once we arrive, in most cases.
Finally, we start it. Before we leave, it is checked to confirm it runs properly on fresh diesel. The entire job is done where the car is, and when it is spotted soon, long-term damage is very rare. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, nothing upfront. Dig out your insurance before we're en route: cover for misfuelling comes included in many policies.
About West End, for a moment
West End is a suburban area in Somerset, situated near the coast and close to the towns of Clevedon and East Clevedon. West End lies at a low elevation of around 6 metres, and its proximity to Bristol, just 11.7 miles away, makes it a commuter-friendly location. West End has a population of approximately 3524 people, living in predominantly semi-detached housing.
AdBlue drains across Somerset, West End included
East Clevedon and Kenn have the same vans as West End, a residential suburb, plus other places throughout BS postcodes. Quickest of all: a BS21 7 postcode for where you stand.
Centre of West End or a lay-by towards Strode Road Recreation Ground: either way it sits, the vehicle doesn't need to shift at all for the drain. We drain the car where it sits. Ring and check instead of guessing when you're close to St Andrews, on a border, or anywhere awkward to explain.
In one line: your scenario
Not run yet: keep the vehicle off then ring. Run already: stop, switch down, phone 0333 366 0103. Petrol in Diesel takes over the rest, within West End or anywhere in Somerset.