AdBlue in the Diesel Tank in West Gomeldon: What Now?
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if the engine has been run since it got in. Wherever your car stands — Porton, West Gomeldon — don't start an engine that has not been started yet. Leave the engine and the ignition off then phone 0333 366 0103; it's normally a drain and a thorough flush, done where the car is around West Gomeldon. Already started? Stop once you safely can, then switch everything off. It is a larger job, yet stage one doesn't change.
Wherever across Wiltshire it took place, one of the situations below fits yours.
AdBlue in a diesel on a West Gomeldon forecourt
The cap you opened was the wrong one — and you only spot it while you are standing at the petrol pump, bottle or nozzle in hand. Maybe you're at the Murco, possibly at the BP, perhaps somewhere else around West Gomeldon.
Meaning? Finding out here is as good as it can be. Still inside that tank, with nothing pulled onwards: that's where the AdBlue sits.
What to do: do not get back in and start it to clear the pump. Three jobs: a push into a bay with the attendants assisting, the receipt kept, and a ring to us from the forecourt. Draining it there at the petrol pump is fine when it can't be shifted, since the equipment is explosion-proof.
At home around West Gomeldon with AdBlue in your diesel tank
Days had passed with the warning light on. Bought a bottle, tipped it in outside the house, binned the empty — and only then checked the cap a second time, after the fact. Just off Gomeldon Road is not different from any other place.
The upshot: no driving since makes this almost as good to spotting it at the petrol pump. At the floor of that tank is exactly where AdBlue waits, since it won't blend with diesel — and a night passing makes no difference.
Keep the keys indoors tonight — otherwise someone might take it away at breakfast — and call us. Our technicians drain it on your drive, whether that's around West Gomeldon or out in Gomeldon. Night-time drains outside a house are no problem: the pumps are quiet.
West Gomeldon: set off with AdBlue in a diesel?
Rough running, smoke, falling power or a lit dashboard started a mile or two after the fill. Perhaps it was on Deans Lane, possibly on the way out towards Salisbury, under 5 miles away.
Put simply: the AdBlue has been pulled into the system. Through the fuel filter, through the pipework, and — the more the distance — on into the high-pressure pump and each injector. More miles, more starts: deeper it goes.
Stop somewhere safe — that is the next job — then turn everything off. Service stations further along are too far: on the M27, under 15 miles out of West Gomeldon, use the next junction. It will not have cleared, and so there is no sense starting it again to check. Phone us and say how far you drove.
Hire, lease or company car with AdBlue in the wrong tank
Seven days back, the car was unknown to you. Unknown to you, the AdBlue and diesel inlets are side by side here — not like your own vehicle, which has none or keeps it elsewhere. Throughout Wiltshire, no one is safe from it.
The upshot: exactly as above, split by whether it ran, but with one added stage. The owner often needs to sign off any work, under many hire and company agreements.
Next: phone the rental company or the fleet manager first, and then us — settling it before our arrival is faster. Keep the car switched off while the answer comes, even if you're parked at Salisbury or near St Mary.
AdBlue in your diesel tank? Not sure, around West Gomeldon
At times, "I think so" is all anyone can honestly say. What cap came off, you cannot recall; but the bottle feels less than it ought to, and ammonia hangs by your filler. It might have been at a friend's driveway in Winterbourne Dauntsey, or rushing by Gomeldon Primary School on the school run.
In short: a spill near the filler leaves the engine unharmed. The diesel tank with AdBlue inside is a different matter. Turning on your car cannot tell you which, and if there is AdBlue in the tank it would suck it in.
Take it that it went in, and never turn your engine. Describe what you noticed on your phone. A clean tank looked at counts as a happier result than an already-run one drained.
Every AdBlue drain around West Gomeldon shares these steps
Whichever scenario you are in, the job starts the same way. Three questions come when our engineers arrive — on a forecourt, a driveway, a street by St Nicholas or the car park outside Winterbourne Arms: the liquid, the amount, and if it has run. Replies set the work; the price follows on the call whilst nobody has left yet.
AdBlue crystallises and is corrosive to some metals used in fuel systems, so it won't rinse out on its own; that is why the flush, after this drain, counts much more here than with petrol. Clean diesel is put in once the filter has been cleaned or changed, and your car is finally checked. If your motor has not run, the majority of jobs take about half an hour once we're there.
The last step is starting the car. Before our engineers head off, it's tested to be sure it runs properly on clean diesel. The whole job is done where your car is, and if it is spotted early, lasting damage is very rare. Payment is on the day, never in advance. For your insurer, there is a VAT invoice plus a written report from the engineer. Plenty of policies cover misfuelling, and so look at yours as we head over.
About West Gomeldon itself
West Gomeldon is a suburban area situated on the banks of the River Avon in Wiltshire, with a mix of detached housing and open spaces. West Gomeldon lies close to the city of Salisbury, approximately 4.3 miles to the south, and is part of a larger network of nearby settlements including Gomeldon and East Gomeldon. West Gomeldon has a relatively low elevation of around 80 metres above sea level, typical of the riverside areas in this part of the country. West Gomeldon is also within commuting distance of London, about 74.5 miles to the east.
AdBlue drains across Wiltshire, West Gomeldon included
West Gomeldon is a residential suburb, and the same vans that cover it work the towns around it too, East Gomeldon and Winterbourne Gunner among them, across the SP postcode area. Giving us a SP4 6 postcode pins you quickest of all.
Centre of West Gomeldon or a lay-by towards Winterbourne Recreation Ground: either way it sits, the vehicle doesn't need to move an inch for the drain. Our technicians drain the car where it sits. Phone and check instead of guessing when you're by Idmiston Memorial Hall, near a border, or anywhere tricky to explain.
Your situation, summed up
Motor never started: ring, leaving it alone. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in West Gomeldon and anywhere around Wiltshire on 0333 366 0103.