AdBlue in the Diesel Tank in West Marsh, and What to Do Next
What to do about AdBlue in a diesel tank depends on one thing more than any other: whether the motor has been run since it got in. If it has not, keep it that way, whether the vehicle is in West Marsh itself or out in Pyewipe. Switch nothing on, ring 0333 366 0103, and expect a thorough flush after a drain, done just where the car stands around West Marsh. If it has run, stop as soon as it is safe then switch off. Stage one stays unchanged, even if the work is bigger.
Anywhere in Lincolnshire it took place, one of the situations below matches yours.
On a West Marsh forecourt with AdBlue in a diesel
Only now, nozzle still in your hand, you realise that the cap you took off was the wrong one, there at the pump. Somewhere around West Marsh, then — JET, Shell, or somewhere else nearby.
What it means: this is the ideal location to find out. The AdBlue is in the tank and nowhere else. Nothing has sucked it in.
Freeing the pump is no excuse to run it — and so do not get back in. A few things: a shove into a space with the attendants helping, the receipt kept, and a call to us from the forecourt. Our equipment is explosion-proof and safe on a busy forecourt, and so a car that can't be pushed clear is cleared where it is at the pump.
AdBlue in the diesel tank on a West Marsh drive?
For days the dashboard had been nagging you. Only at the recycling bin, the empty bottle in hand, did you look back at the cap you'd opened on the drive. It takes place on driveways just off Lord Street as often as anywhere.
Put simply: if your vehicle has not been driven since, it's almost as good as finding out at the forecourt. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight doesn't change that.
Your move: the keys in the house, and so nobody takes your vehicle anywhere first thing. Then, ring. Our engineers drain it on your drive, whether that's around West Marsh or out in Littlefield. Even at night, our pumps are quiet enough for a driveway.
Drove off with AdBlue in a diesel in West Marsh?
Filled up, pulled away, and soon the motor was running unevenly, smoking, losing power, or lighting up your dash. Maybe it was on Lawrence Street, possibly on the way out towards Kingston upon Hull, under 25 miles away.
What it means: your fuel system has sucked the AdBlue in. Distance decides how far it goes: filter and pipework first, then the injection pump and every injector. Every restart, like each mile, pushes it on.
What to do: pull over where it is safe and switch off. On the M180, under 15 miles from West Marsh, that means the next junction, not the services further on. Do not restart the car to see if it has cleared; it will not have. Phone us and say how far you travelled.
Hire, lease or company car with AdBlue in the wrong tank
It's a vehicle you have had for a week. The AdBlue filler sits right next to the diesel one, which you didn't know, because your own car either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere across Lincolnshire.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Many hire and company agreements want the owner to approve work on the car.
Next: phone the rental company or the fleet manager first, and then us — sorting it before our arrival is faster. If you're stranded in the car park at Grimsby Town, or by St Hughs, while you wait for an answer, leave the car off.
West Marsh: unsure if it was AdBlue in your diesel tank?
"I think so" is often the most honest as it gets. The bottle is lighter than it should be, there's a faint smell of ammonia about the filler, and you can't remember which cap you took off. The gates of Macaulay Primary Academy in a hurry, perhaps, or a friend's drive over in Prince Albert Gardens.
The point: the motor isn't hurt by some AdBlue splashed around the filler. AdBlue inside the diesel tank does. If there is AdBlue in that tank, starting your car would pull it in, and it wouldn't tell you which either.
Next: act as though it got in, then leave the motor off. Ring and give the details: we would rather confirm a clean tank than drain one after your engine has been run.
What every AdBlue drain in West Marsh has in common
Each situation has the same opening to the job. Forecourt, drive, Cromwell Social Club's car park or a road by Kingdom Hall of Jehovah's Witnesses — our van reaches the vehicle, and three questions follow: which liquid, what amount, and if it has run. On the phone, ahead of anything else, you are told the price, and those replies decide the work too.
AdBlue crystallises and is corrosive to some metals in fuel systems, and so it won't wash out unaided; that's why a full flush, after this drain, counts far more here than with petrol. Last come your filter, cleaned or replaced if necessary; clean diesel; and a test of your car. Where the engine has not been started, allow about half an hour on site, for most jobs.
The last step is starting the engine. With new diesel in, it runs while we confirm it is running smoothly, and then we go. The entire job is done where your car is, and when it's spotted quickly, lasting damage is very uncommon. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money upfront. Plenty of insurance policies include misfuelling, and so look at yours while the van travels.
About West Marsh and where it is
West Marsh is a coastal suburban area in northern Lincolnshire, situated near the mouth of the Humber Estuary. West Marsh lies close to several nearby places, including Littlefield and Yarborough, and is within commuting distance of Kingston upon Hull. West Marsh has a relatively low elevation of around 2 metres above sea level, and its population is approximately 8792 people, predominantly living in terraced housing.
AdBlue drains in West Marsh, and across Lincolnshire too
Over DN postcodes, the vans serving West Marsh — a residential suburb — work surrounding places as well, Yarborough and Grimsby included. A postcode starting DN31 2 is the quickest way to tell us where you are.
No towing is needed, whether parked in the centre of West Marsh or on a layby heading to Boulevard Park, and so keep it put. The drain is done on the spot. Tricky to explain? Close to Elite Koi or a county line? Checking is better than guessing, so phone.
Your situation, in one line
Motor not started: ring, leaving it switched off. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in West Marsh and anywhere around Lincolnshire on 0333 366 0103.