What Now? AdBlue in the Diesel Tank in West View
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if your engine has been run since it went in. Out in Coytrahen or right in West View, an unrun motor should remain that way. Call 0333 366 0103 with the ignition and motor still off. Across West View, that is typically drained and cleaned where it stands. If it's run, stop as soon as it is safe then switch off. It is a larger job, though stage one doesn't change.
Compare your case to a situation from the list below, anywhere across Bridgend you happen to be.
On a West View forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you only spot it as you're stood at the pump, bottle or the nozzle in your hand. Perhaps you're at the Texaco, possibly at the another forecourt nearby, perhaps somewhere else around West View.
What it means: this is the ideal spot to find out. Just the tank holds AdBlue; no component beyond it has taken any in.
What to do: do not get back in and fire it up to clear the petrol pump. Three things: a push into a bay with the staff assisting, the bottle kept, and a call to us from where you stand. Our equipment is explosion-proof and fine on a live forecourt, and so a car that can't be pushed away is cleared where it is at the pump.
West View, at home: AdBlue in your diesel tank
On the dash, a reminder had been lit all week. A bottle bought at the garage, emptied in on the driveway — and it's only at the bin that the cap caught a second look. It happens on drives just off Betws Road as commonly as anywhere.
What it means: if you haven't driven since, this is almost as good as the forecourt. At the floor of your tank sits where AdBlue waits, because it won't mix with diesel — and a night passing makes no difference.
What to do: leave the keys inside the house so nobody moves your car in the morning. Then call. Your driveway is where it is emptied, whether around West View or East Side. The pumps are quiet enough to use outside a house at night.
AdBlue in a diesel and already driving around West View?
You filled up, set off, and a mile or two later the motor began to run roughly, smoke, lose power or light up the dashboard. Maybe it was on Heol Arfryn, possibly on the way out towards Swansea, under 25 miles away.
The upshot: your system has pulled AdBlue through already. Through the fuel filter, through the lines, and — the further the mileage — deeper into the injection pump and each injector. More miles, more restarts: further it travels.
Stop safely — that is the first job — then switch it off. Service stations farther along can wait: on the M4, under 3 miles out of West View, take the next junction. Restarting it to check achieves nothing — AdBlue never clears itself. Tell us know the distance driven as you ring.
AdBlue in the wrong tank of a hire, lease or company car
It's a vehicle you have had for a week. The AdBlue filler is right next to the diesel filler, which you didn't know, because your own vehicle either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere around Bridgend.
The point: just as above, split by if it ran, only with one added step. Work on your vehicle often requires the owner's approval under rental or company agreements.
Next: ring the rental company or your fleet manager first, and then us — sorting it before our arrival is quicker. If you're stuck in the car park outside Tondu, or by Church of St David, while you wait for an answer, leave your car off.
Not sure it was AdBlue in your diesel tank, West View?
At times, "I think so" is all you can truthfully say. The bottle is lighter than it should be, there is a faint smell of ammonia about your filler, and you can't remember which cap you took off. Maybe it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Abergarw.
What it means: a little spilled about the filler does no damage to your engine. Inside your diesel tank, however, AdBlue harms it. Any AdBlue in your tank would be pulled in by turning on your car, and the start would not settle which it is in any case.
Your move: behave as though it did, and don't start the motor. Phone with the details: we'd sooner find a clean tank than empty one once the motor has been run.
What each AdBlue drain in West View has in common
Whatever the situation, one start is used. Our engineers come to the car, whether it is at a forecourt, a driveway, the car park outside Nicholls Arms or a side street near Coytrahen Community Centre, and ask three things: what got in, roughly how much, and if the motor has been run. Your price is given over the phone, ahead of anyone setting off, and the replies set the work.
A thorough flush follows this drain. With petrol it's routine; with AdBlue it is crucial, since deposits build up and certain metals corrode, and none of that washes away unaided. Finally are the filter, flushed or replaced as needed; fresh diesel; and a test of the car. Where your motor has not been started, expect about half an hour on site, for most jobs.
The last step is firing it up. With clean diesel in, it runs while we confirm it is running smoothly, and then we leave. Our technicians do the whole job where the vehicle is, and lasting damage is very uncommon if it has been noticed quickly. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money in advance. Plenty of insurance policies cover misfuelling, and so look at yours while the van travels.
About West View
West View is a suburban area in Bridgend, situated on the riverside with an elevation of 134 metres. West View has a mix of semi-detached housing and is located near other communities such as East Side and Bettws. West View is close to the city of Swansea, which is approximately 15.6 miles away. West View is also within a reasonable distance from major cities, with London being around 148.7 miles away.
AdBlue drains across Bridgend, West View included
Bettws and Shwt have the identical teams as West View, a residential suburb, along with further places over CF postcodes. The whereabouts is quickest from a postcode that starts CF32 8.
Whether your car is on a lay-by on the way to Coed Kensington or in a car park in the middle of West View, it doesn't need to shift. Draining is done on the spot. Guessing won't help near Calfaria Baptist Chapel, on a border or anywhere awkward to pin down; phone and ask.
In one line: your scenario
Motor not started: phone, leaving it switched off. Whatever case applies, Petrol in Diesel takes over the rest on 0333 366 0103, across Bridgend and within West View — after you stop, switch off then ring, if it's run.