What Now? AdBlue in the Diesel Tank in Westacott
Has your motor turned over since the AdBlue went in? That single point decides nearly everything else from here. If it has not, keep it that way, whether your car is around Westacott itself or out in Derby. Switch nothing on, ring 0333 366 0103, then count on a thorough flush after a drain, done just where the vehicle stands in Westacott. Already started? Pull over once safe, then switch it off. A larger job, yes, but the same opening step.
Compare what happened to one of the ones below, wherever around Devon you happen to be.
AdBlue in a diesel on a Westacott forecourt
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Perhaps you're at the Tesco, maybe at the Esso, possibly somewhere else in Westacott.
Meaning? Finding out here is as good as it gets. Still inside that tank, and nothing drawn onwards: that's where the AdBlue sits.
Next: resist the urge to start it just to move away from the pump. Ask the attendants to help you push the car into a parking space, keep your receipt or the bottle, then phone us from the forecourt. If it cannot be shifted, it can be cleared at the petrol pump: the equipment is explosion-proof and fine on a working forecourt.
AdBlue in your diesel tank on a Westacott drive?
For days the dash had been warning you. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. Houses just off Magnolia Close get caught out as often as anywhere else.
Meaning? Provided the vehicle hasn't moved since, it's close to the pump case. Diesel and AdBlue stay apart: the AdBlue drops to the floor of your tank and stays put, no matter how long it waits.
Keep your keys indoors tonight — otherwise someone may drive it off first thing — then phone us. Whiddon or Westacott: whichever your driveway sits, that's where it is cleared. The pumps are quiet enough to use outside a house after dark.
Drove off with AdBlue in a diesel in Westacott?
Lumpy running, smoke, falling power or a glowing dashboard arrived a short way beyond the top-up. Possibly it was on Woodland Close, maybe on the way out towards Exeter, under 50 miles away.
Meaning? The fuel pump has sucked the AdBlue in. Distance sets how deep it gets: filter and pipework first, then the injection pump and every injector. Each mile and each restart takes it further.
What to do: pull over where it is safe to do so then switch off. Westacott sits under 50 miles from the M5; there, pull off at the first junction rather than pressing on for the services. No trial starts: clearing itself isn't something AdBlue does. Let us know the distance driven as you ring.
AdBlue in the wrong tank of a hire, lease or company car
You've had the vehicle hardly a week. The AdBlue filler sits right alongside the diesel one, which you didn't know, because your own motor either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere in Devon.
Put simply: an extra stage on top of the situations above, and those depend on whether it has run. The owner frequently needs to approve the work, under many rental and fleet agreements.
Your move: rental firm or your fleet manager to begin with, us next, because sorting it early cuts time. If you're stuck in the car park at Barnstaple, or by St Johns Community Centre, while you wait for an answer, leave your car off.
AdBlue in your diesel tank? Not sure, around Westacott
"I think so" is sometimes as honest as it gets. A slight ammonia smell lingers around the filler, the bottle seems too light, and which cap came off is hard to recall. The gates of Orchard Vale Community School in a hurry, say, or someone's drive out in Landkey Newland.
The point: your motor is not hurt by a little AdBlue spilled around the outside. If it is inside the diesel tank, though, it does. You can't tell which by turning the key, and doing so will suck in any AdBlue that is in your tank.
Next: act as though it went in, then keep your motor off. Call us and explain what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
What every AdBlue drain in Westacott has in common
Whatever the situation, one opening is used. Three things are asked when our technicians reach your car — on a filling station, a drive, a street by Landkey Sculpture or the car park at the pub in the village: the fluid, the quantity, and whether the motor has been started. Those answers determine the work, and you get our quote by phone, before anybody sets off.
A thorough flush follows the drain. With petrol it's routine; with AdBlue it is essential, since crystals build up and some metals are attacked, and none of that washes away unaided. Clean diesel is put in once the fuel filter has been cleaned or changed, and your car is finally tested. If your engine has not run, the majority of jobs take about half an hour once we are there.
Starting the car comes last. We make sure it runs correctly on fresh diesel before we go. Our technicians do the whole job where the car is, and long-term damage is very uncommon if it has been noticed early. Nothing is taken upfront, settlement happens on the day, and you get what the insurer asks for: an engineer report and a VAT invoice. Dig out your insurance while we're en route: misfuelling cover comes built into plenty of policies.
About Westacott and where it is
Westacott is a small village in inland Devon, situated near the villages of Whiddon and Newport, and close to Landkey Town. Westacott lies at an elevation of 42 metres, approximately 32 miles from Exeter, and is characterized by its predominantly detached housing stock. Westacott has a population of around 1530 residents, and is located in a rural area of the South West region. Westacott is some 170 miles from London, making it a relatively remote community.
AdBlue drains in Westacott, and across Devon too
Over EX postcodes, the teams covering Westacott — a rural village — reach nearby towns too, Newport and Landkey Town among them. Giving us your EX32 8 postcode pins you fastest of all.
Parked en route to Portmore Golf Park, or bang in the heart of Westacott, the vehicle remains put — there's no need to move it at all. Our van empties it where it stands. Ring and check rather than guess if you are close to Grosvenor Church, on a boundary, or somewhere tricky to explain.
Your scenario, summed up
If it has not run, ring and keep it off. Whatever case fits, Petrol in Diesel handles the rest on 0333 366 0103, throughout Devon and in Westacott — after you stop, turn off and phone, if it has run.