Westbourne: AdBlue in the Diesel Tank? Find Your Situation
One thing counts above all when AdBlue is in a diesel tank, and that is whether the engine has been started afterwards. Wherever the car is — Branksome, Westbourne — don't start an engine that has not run yet. Switch nothing on, ring 0333 366 0103, then expect a proper flush plus a drain, done right where the car stands in Westbourne. If it's run, stop as soon as it is safe then switch off. The job is bigger, yet the first step is the same.
Find the situation below that matches yours, wherever in Dorset it happened.
AdBlue in a diesel on a Westbourne forecourt
Imagine it: stood by the petrol pump, gripping the nozzle, you spot the filler you opened was not the correct one. Be it Tesco, Esso or anywhere else in Westbourne, the situation is the same.
The point: of every spot to notice, this is the best. Only the tank has AdBlue; not one component beyond it has drawn it in.
Freeing the pump is no reason to run it — and so don't get back in. A few things: a shove into a space with the staff assisting, the bottle kept, and a call to us from where you stand. Our equipment is explosion-proof and safe on a busy forecourt, and so a car that can't be pushed clear gets cleared where it is at the petrol pump.
Westbourne, at home: AdBlue in your diesel tank
Days had passed with the warning light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Houses just off Grosvenor Road are caught out as often as everywhere else.
What it means: if you haven't driven since, this is nearly as good as the forecourt. Diesel and AdBlue keep apart: the AdBlue drops to the floor of your tank and stays put, however long it waits.
What to do: leave the keys inside the house so nobody moves the vehicle in the morning. Then call. In Alum Chine or here around Westbourne, the drain is done on your drive. Even at night, our pumps are quiet enough for a driveway.
AdBlue in a diesel and already driving around Westbourne?
Rough running, smoke, falling power or a glowing dashboard started a short way after the top-up. Possibly it was on Alum Chine Road, maybe on the way out towards Salisbury, under 25 miles away.
What it means: the system has pulled the AdBlue in. It has been through your filter and the fuel lines and, the further you went, into the high-pressure pump and your injectors. Each mile and each restart takes it further.
Next: pick a sensible place, stop, and turn the engine off. Westbourne lies under 25 miles from the M27; there, come off at the next junction rather than pushing on for the services. Do not restart the vehicle to see if it has cleared; it will not have. Call, and say how far the car was driven.
AdBlue in the wrong tank of a hire, lease or company car
Seven days back, it was unknown to you. The AdBlue filler sits right next to the diesel filler, which you didn't know, since your own motor either has no AdBlue or keeps it somewhere else. Anyone, anywhere in Dorset, could make the same.
What it means: the same as the situations above, depending on whether it's run, with one more stage. Many hire and company contracts want the owner to approve work on the vehicle.
Settling it before we turn up is quicker, so ring the rental company or your fleet manager, and then us. Leave the vehicle switched off while the answer arrives, even if you are parked at Branksome or close to West Cliff Baptist Church.
Not sure it was AdBlue in the diesel tank, Westbourne?
Honestly, the best answer might be that you think so. A slight ammonia smell hangs near your filler, the bottle feels too light, and the cap you took off is hard to recall. The gates of St Michael's Church of England Primary School in a rush, say, or a friend's driveway over in Bournemouth.
The point: your motor is not hurt by some AdBlue splashed around the filler. A diesel tank with AdBlue in it is another story. If there is AdBlue in that tank, firing up your car will pull it in, and it wouldn't tell you which either.
What to do: treat it as if it got in. Don't fire it up. Call us and describe what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
Each AdBlue drain in Westbourne shares these steps
Whichever scenario you are in, this job starts the same way. Wherever your car is — The Westbourne's car park, a road by Westbourne Library, a driveway, a forecourt — the van arrives and we ask for the fluid, the amount, and if the motor has turned over. On the phone, ahead of anything else, you hear the price, and those answers shape the work too.
A thorough flush comes after the drain. With petrol it's routine; with AdBlue it is essential, since crystals form and certain metals are attacked, and neither washes away unaided. Your filter is cleaned, or replaced where it needs to be; clean diesel goes in; and the car is tested. Where the engine hasn't run, expect about half an hour once we arrive, for most cases.
Our engineers fire it up at the end. Our check that it runs properly on new diesel comes before our technicians head off. When it is noticed early, the car very seldom has permanent damage, and the entire job happens where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, nothing in advance. It is worth knowing: many insurers include misfuelling cover, and so a check of your policy as we travel pays.
About Westbourne, briefly
Westbourne is a coastal suburban area in Dorset, situated near the popular beaches of Bournemouth and close to the nearby places of Alum Chine, West Cliff, and Branksome Park. Westbourne sits at an elevation of around 45 metres, with its predominant housing stock consisting of flats. Westbourne is located approximately 24.6 miles from Salisbury and 94.1 miles from London, making it a popular residential area for those who want to be near the coast but still within reach of larger cities.
AdBlue drains across Dorset, Westbourne included
West Cliff and Branksome Park get the identical teams as Westbourne, a residential suburb, along with other places throughout BH postcodes. Your whereabouts comes quickest from a postcode that starts BH4 8.
Central Westbourne or a layby near The Dingle: wherever it is, the vehicle never needs to move at all for us. Our technicians drain the car where it stands. Ring and ask rather than guess when you are close to Lollipops Play Cafe, near a border, or anywhere tricky to explain.
Your scenario, in one line
Not run yet: keep the vehicle off and ring. Whichever line applies, Petrol in Diesel takes over from there on 0333 366 0103, across Dorset and within Westbourne — after you stop, switch off and phone, if it's run.