AdBlue in the Diesel Tank in Westbourne Green: What Now?
Has the motor run since the AdBlue was put in? This one point settles almost everything else from here. Not run so far? Then leave the car like that, wherever the vehicle sits — Westbourne Green or Kensal Town. Switch nothing on, ring 0333 366 0103, then count on a thorough flush plus a drain, done just where your vehicle stands in Westbourne Green. When your motor has been run, pull in safely straight away, then turn the vehicle off. It's a larger job, though stage one doesn't change.
Anywhere around Greater London it took place, one of the situations below fits yours.
At the petrol pump in Westbourne Green: AdBlue in a diesel
Picture it: stood by the pump, holding the nozzle, you realise the filler you opened wasn't the correct one. Possibly you are at the Shell, possibly at the Esso, perhaps somewhere else in Westbourne Green.
Meaning? Spotting it on the forecourt is as good as it gets. Just that tank holds AdBlue; not one component beyond it has drawn any in.
Your move: stay out of the car, however much the pump needs freeing. Ring us from the forecourt once your car sits in a bay — the attendants will help roll it — then save the bottle. If it cannot be moved, it can be drained at the pump: the equipment is explosion-proof and safe on a working forecourt.
AdBlue in your diesel tank on a Westbourne Green drive?
Several days had passed with the warning light on. Bought a container, poured it in at home, binned the empty — and only then checked the cap again, too late. Just off Sutherland Avenue is no different from any other place.
Put simply: if the vehicle hasn't moved since, it's almost as good as spotting it at the pump. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight does not change that.
What to do: leave your keys inside the house so nobody moves the car in the morning. Then ring. Our engineers drain the vehicle on your driveway, whether that is in Westbourne Green or out in Maida Vale. Even at night, our pumps stay quiet enough for a residential street.
Westbourne Green: drove off with AdBlue in a diesel?
A short way after topping up, your motor began playing up: rough running, smoke, lost power, warnings on the dash. Perhaps it was on Amberley Road, perhaps on the way out towards Westminster, under 5 miles away.
Meaning? The fuel pump has taken the AdBlue up. The injection pump and every injector get it too on a bigger run, once the filter and lines have it. It travels deeper with each extra mile driven and each restart.
Your move: stop somewhere safe, then switch the engine off. Westbourne Green sits under 5 miles from the M1; there, come off at the first junction instead of pushing on for the services. Starting it again to test gets nothing — AdBlue doesn't clear on its own. Let us know the distance driven as you ring.
AdBlue in the wrong tank of a hire, lease or company car
A week back, it was unknown to you. Unknown to you, the AdBlue and diesel fillers sit next to each other here — unlike your own car, which has none or keeps it elsewhere. Anywhere you are in Greater London, every motorist can be caught.
Meaning? Whatever case above applies too — run or not — plus one further step. The owner often has to approve any work, under plenty of hire and company agreements.
Next: phone the rental company or the fleet manager first, then us — settling it before our arrival is faster. Leave it off while the answer comes, even if you're parked outside Queens Park (London) or near Masjid Khalil.
Not sure it was AdBlue in your diesel tank, Westbourne Green?
"I think so" is often the most honest as it gets. The bottle is lighter than it should be, there's a faint smell of ammonia around your filler, and you can't remember which cap you took off. Maybe it happened in a hurry at the school gates at Ark Atwood Primary Academy, or on a friend's drive in Queens Park.
What it means: a little spilled around your filler does no damage to your motor. AdBlue inside your diesel tank does. Any AdBlue in that tank would be drawn in by firing up the car, and the start wouldn't settle which it is in any case.
Your move: behave as if it did, and never start your engine. Ring us and describe what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
Every AdBlue drain in Westbourne Green shares these steps
Each situation gets the same opening to the work. We come to your car, whether it's on a forecourt, a driveway, the car park at The Hero or a side street near Asian Muslim Cultural Centre, and ask three things: what went in, about how much, and if your motor has been run. Those replies settle this work, and you get our quote by phone, before anyone heads out.
Draining that tank comes next, then a full flush — more vital after urea than with petrol, because crystals and corrosion will not go on their own, however long you wait. The fuel filter is flushed, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. Most unrun vehicles are a half-hour visit after the moment our engineers turn up.
Lastly, our engineers start the engine. Our technicians confirm it runs correctly on fresh diesel before leaving. If it's noticed soon, the vehicle very seldom has permanent damage, and the whole job happens where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, no money in advance. It is worth knowing: lots of insurers include misfuelling cover, so a quick look at your policy while we travel is worthwhile.
About Westbourne Green itself
Westbourne Green is a suburban area in west London, situated near the Grand Union Canal and the Regent's Canal, with a mix of old and new buildings. Westbourne Green sits at an elevation of around 34 metres, close to the riverside and the scenic Little Venice area. Westbourne Green is surrounded by other suburban areas, including Maida Vale and West Kilburn, and is home to a large population of around 28,184 people, predominantly living in flats.
AdBlue drains round Westbourne Green and across Greater London
Throughout W postcodes, the teams covering Westbourne Green — a residential suburb — work surrounding places as well, West Kilburn and Little Venice included. Giving us your W9 2 postcode finds you fastest of all.
Whether the vehicle is on a lay-by on the way to Edbrooke Road Gardens or in a car park in the middle of Westbourne Green, it doesn't need to shift. Wherever it stands, that is where it is emptied. If you are somewhere hard to explain, near Maida Vale Library or close to a boundary, ring and ask rather than assuming.
The one-line version
Engine never started: ring, leaving it alone. Run by now: stop, power down, ring 0333 366 0103. Petrol in Diesel takes over the rest, within Westbourne Green or anywhere across Greater London.