AdBlue in the Diesel Tank in Westbury on Trym, and What to Do Next
All of that turns on a single detail: if your engine has been run after the AdBlue was added — far more than anything else. If it has not, keep it that way, whether the vehicle is around Westbury on Trym itself or out in Sneyd Park. Leave the engine and your ignition off and phone 0333 366 0103; it is usually a drain and a thorough flush, done where the car is in Westbury on Trym. Stop the moment you safely can then switch off, if it has been run. The job is bigger, but the first step is the same.
Below: the situations our engineers see, anywhere around Bristol. Pick the one that fits.
On a Westbury on Trym forecourt with AdBlue in a diesel
Only at this point, nozzle still in your hand, you realise that the cap you opened was the wrong one, there at the pump. Be it BP, Esso or anywhere else around Westbury on Trym, the situation is the same.
Meaning? Spotting it here is as good as it can be. Just the tank holds AdBlue; not one part beyond it has drawn any in.
What to do: do not get back in and start the vehicle to clear the pump. A few jobs: a push into a bay with the staff helping, the receipt kept, and a call to us from where you stand. Emptying it right at the petrol pump is possible if it can't be shifted, because the equipment is explosion-proof.
Westbury on Trym, at home: AdBlue in the diesel tank
For days the dash had been nagging you. Bought a bottle, tipped it in at home, binned the empty — and at that point checked the cap a second time, too late. Right off Falcondale Road is not different from anywhere.
The point: no driving since leaves this almost as good to spotting it at the pump. As it is unable to mix, AdBlue drops to the base inside that tank and waits. One night parked changes none of that.
Keep your keys in the house tonight — otherwise a person may drive it away first thing — then call us. In Westbury Park or here in Westbury on Trym, the draining happens on your driveway. The equipment runs quietly enough not to disturb the neighbours at night.
AdBlue in a diesel and already driving in Westbury on Trym?
A mile or two beyond topping up, the motor started playing up: rough running, smoke, lost power, warnings on the dash. Perhaps it was on Stoke Lane, possibly on the way out towards Bristol, under 3 miles away.
What it means: the fuel system has pulled the AdBlue in. It's been through the filter and the lines and, the further you went, into the high-pressure fuel pump and your injectors. More miles, more restarts: further it travels.
Stop safely — that's the first step — then turn everything off. Services farther on can wait: from the M5, under 3 miles out of Westbury on Trym, take the first junction. Starting it again to check achieves nothing — AdBlue doesn't clear itself. Call us and say how far you drove.
A hire or company car with AdBlue in the wrong tank?
You have had the vehicle barely a week. The AdBlue filler is right next to the diesel one, which you did not know, because your own motor either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere across Bristol.
The point: exactly as above, divided by whether it ran, only with one added step. Plenty of rental and company agreements need the owner's approval before work.
Settling it before the van arrives is faster, so phone the rental company or your fleet manager, then us. Leave the vehicle off while the reply comes, whether you are waiting outside Sea Mills or near Westbury Library.
Westbury on Trym: unsure whether it was AdBlue in your diesel tank?
"I think so" is sometimes the most honest answer there is. Which cap came off, you cannot say; but the bottle weighs less than expected, and ammonia lingers by your filler. Maybe it happened in a hurry at the school gates at E-Act St Ursula's Academy, or on a friend's drive in Stoke Bishop.
Meaning? Drips outside the filler never touch your motor at all. AdBlue inside your diesel tank does. If there is AdBlue in the tank, firing up your car will pull it in, and it would not tell you which either.
Take it that it got in, and never turn your engine. Phone with the details: we would sooner find a clean tank than drain one after your motor has run.
Westbury on Trym: what each AdBlue drain has in common
No matter the case, one start applies. Anywhere the vehicle is — The Prince of Wales's car park, a street beside War Memorial, a driveway, a filling station — the van gets there and we ask about the liquid, the amount, plus if the motor has turned over. Those replies decide this work, and you hear the quote by phone, before anyone sets off.
AdBlue forms crystals and is corrosive to some metals in fuel systems, and so it does not rinse out on its own; that is why the flush, after this drain, matters much more with AdBlue than with petrol. Finally are the fuel filter, flushed or renewed if necessary; fresh diesel; and a check of your vehicle. Where your engine hasn't run, allow about half an hour on site, for most cases.
The last step is firing it up. Our test that it runs smoothly on new diesel comes before we head off. The entire job is done where the vehicle is, and when it is noticed quickly, lasting damage is very rare. Payment comes on the day, never upfront. For your insurer, you get a VAT invoice and a report from the engineer. Plenty of insurance policies include misfuelling cover, so it is worth checking yours whilst we are on the way.
About Westbury on Trym and where it is
Westbury on Trym is a suburban area in Bristol, situated on the River Trym at an elevation of 36 metres. Westbury on Trym lies approximately 2.7 miles from the city centre of Bristol, with nearby areas including Westbury Park, Coombe Dingle, and Henleaze. Westbury on Trym has a population of around 5494 people, predominantly living in semi-detached housing. Westbury on Trym is located in the South West region of England, about 107.3 miles west of London.
AdBlue drains across Bristol, Westbury on Trym included
Coombe Dingle and Henleaze get the same vans as Westbury on Trym, a residential suburb, along with further towns over BS postcodes. Your whereabouts comes quickest from a postcode that starts BS9 3.
Stopped heading to Westbury Library Community Garden, or right in the centre of Westbury on Trym, the vehicle stays put — there's no need to shift it anywhere. The drain happens on the spot. Tricky to explain? By And The Giant Looks On, Still Waiting... or a border? Checking is better than assuming, so phone.
Your situation, in one line
Unstarted? Keep the car off and phone. Whatever case applies, Petrol in Diesel takes over the rest on 0333 366 0103, throughout Bristol and in Westbury on Trym — once you pull over, turn off then ring, if it's run.