AdBlue in the Diesel Tank in Westcott, and What to Do Next
One thing counts above all once AdBlue is in a diesel tank, and it is whether the motor has been started since. If it hasn't, keep it that way, whether the vehicle is around Westcott itself or out in Tower Hill. Leave the engine and your ignition off and call 0333 366 0103; it is generally a drain and a thorough flush, done where your car is around Westcott. Pull over the minute it is safe and switch off, if it has already run. The job is bigger, yet the first step is the same.
Further down: the cases we meet, wherever around Surrey. Pick yours.
AdBlue in a diesel on a Westcott forecourt
Picture it: standing by the petrol pump, holding the nozzle, you realise the cap you opened was not the correct one. Anywhere in Westcott, then — BP, Esso, or somewhere else close by.
Put simply: no better spot to be to discover it. Still in the tank, with no fuel drawn onwards: that's where the AdBlue is.
Clearing the pump is no reason to start it — and so do not get back in. Get the staff to lend a hand rolling it into a bay, hold on to the receipt, then ring us right there. Can't move the vehicle beside the pump? Our explosion-proof equipment keeps a busy forecourt sensible, and so we can drain the car in place.
At home in Westcott with AdBlue in the diesel tank
The warning light had been on for days. Only by the recycling, the empty container in your hand, did you look back at the cap you had opened at the driveway. Houses just off Guildford Road get hit as often as anywhere else.
What it means: if you haven't driven since, this is almost as good as the forecourt. Diesel and AdBlue keep separate: the AdBlue settles to the base of your tank and remains there, however long the night.
Put your keys in the house overnight — or someone may drive it off at breakfast — and phone us. Your drive is where it gets emptied, whether around Westcott or Logmore Green. Our pumping kit works quietly enough not to disturb the street at night.
Westcott: drove off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Parsonage Lane, say, or the route towards Westminster — a trip of under 25 miles.
In short: the AdBlue has been sucked into the fuel system. The high-pressure pump and every injector get it too on a bigger run, after your filter and pipework have it. Each mile and each restart takes it further.
Stop safely — that is the first job — then turn it off. Leave by the next junction — not the services beyond — if you are on the M25, under 10 miles from Westcott. No test starts: clearing itself is not something AdBlue will do. About what distance did it gone? Tell us when you phone.
AdBlue in the wrong tank: hire, lease and company motors
A week ago, the car was unknown to you. Your own vehicle either has no AdBlue or keeps it elsewhere, so nothing told you the AdBlue inlet was just beside the diesel. It can happen to anyone, anywhere in Surrey.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Work on the vehicle often requires the owner's approval under hire or company terms.
Your move: hire firm or fleet manager first, us second, because settling it beforehand cuts time. Hanging on for an answer in the car park outside Dorking West, or beside St. John's Free Church Westcott? Keep your car off throughout.
Westcott: unsure if it was AdBlue in your diesel tank?
Now and then, "I think so" is all anyone can honestly say. The bottle is lighter than it should be, there is a faint smell of ammonia around the filler, and you cannot remember which cap you took off. A hurried top-up by the gates of Surrey Hills All Saints Primary School, or a call to a friend in Rose Hill: either fit.
Meaning? Spills outside the inlet never reach the engine at all. If it's inside your diesel tank, though, it does. Starting the vehicle cannot tell you which, and if there is AdBlue in your tank it will suck it in.
Do this: behave as if it got in, and don't start the motor. Describe what you noticed on your phone. A clear tank looked at counts as a happier result than an already-run one emptied.
Every AdBlue drain around Westcott shares these steps
The work begins the same way, whichever your case. Wherever the vehicle stands — The Prince Of Wales's car park, a street by The Reading Room, a drive, a forecourt — our van arrives and asks about the liquid, the amount, and whether your motor has been run. Answers set the work; the quote comes by phone while no one has set off yet.
Emptying your tank comes next, then a full flush — more important with urea than with petrol, because crystals and corrosion will not clear on their own, however long you wait. Last are your filter, flushed or replaced as needed; fresh diesel; and a test of the vehicle. Not started? Then about half an hour on site covers most jobs.
Firing it up comes at the end. Before our engineers go, it's checked to be sure it runs properly on new diesel. The whole job is done where your car is, and if it is spotted early, long-term damage is very rare. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, nothing upfront. It is worth knowing: lots of insurers offer misfuelling cover, and so a quick look at your policy while you wait is worthwhile.
About Westcott itself
Westcott is a village in Surrey, situated on the riverside at an elevation of 86 metres, with detached housing being the predominant type of accommodation. Westcott lies approximately 22 miles from London and is close to nearby places such as Logmore Green, Ranmore Common, and Wotton. Westcott has a population of around 2275 residents and is characterized by its rural setting. Westcott's location near the river contributes to its scenic surroundings.
AdBlue drains in Westcott, and across Surrey too
Westcott is a village, and the same teams that cover it work the places around it too, Ranmore Common and Wotton among them, across the RH postcode area. Giving us a RH4 3 postcode pins you fastest of all.
No moving is required, whether stopped in the centre of Westcott or on a lay-by en route to The Green, and so leave it where it is. Our engineers drain the vehicle where it is. Tricky to pin down? Close to Westcott Village Club or a border? Asking beats assuming, and so ring.
In one line: your scenario
Motor never started: phone, and leave it switched off. Run by now: stop, switch down, ring 0333 366 0103. Petrol in Diesel takes over the rest, within Westcott or anywhere in Surrey.