AdBlue in the Diesel Tank in Westfield: What Now?
One thing counts above all once AdBlue is in a diesel tank, and it is if your motor has been started since. Wherever the vehicle is — Newtown, Westfield — never run a motor that hasn't run yet. Usually that means emptying and properly cleaning it on the spot around Westfield — and so leave your key and motor off then ring 0333 366 0103. When your motor has run, stop somewhere safe first, then turn the vehicle off. Step one stays the same, even if the work grows.
Match your case to one of the list below, wherever in Hampshire you happen to be.
On a Westfield forecourt with AdBlue in a diesel
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It could be the JET, or the Esso, or a different forecourt around Westfield.
The upshot: of all places to find out, this is the best. Still in that tank, and nothing pulled onwards: that's where the AdBlue sits.
Clearing the petrol pump is no reason to start it — and so don't get back in. A few jobs: a shove into a space with the attendants assisting, the receipt kept, and a call to us from the forecourt. The equipment is explosion-proof and safe on a busy forecourt, and so a vehicle that cannot be pushed away is cleared right at the pump.
At home around Westfield with AdBlue in your diesel tank
For days the dashboard had been warning you. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look a second time at the cap. Homes just off Solent Drive are hit as much as anywhere else.
Meaning? Provided your vehicle hasn't been driven since, it's second to the forecourt case. As it is unable to blend, AdBlue settles to the base in the tank and waits. One night parked changes nothing.
What to do: leave your keys inside the house so nobody moves the vehicle in the morning. Then ring. Our engineers drain it on your drive, whether that's around Westfield or out in West Town. Our pumping kit runs quietly enough not to disturb the street at night.
On the road in Westfield with AdBlue in a diesel
Lumpy running, smoke, falling power or a lit dashboard arrived a mile or two after the fill. St Johns Close, say, or the way to Portsmouth — a run of under 5 miles.
The upshot: the system has pulled AdBlue through by now. Through the filter, along the pipework, and — the further the distance — on into the high-pressure pump and each injector. Each mile and each restart takes it further.
Pull in somewhere safe — that's the next step — then switch everything off. On the Waterlooville Bypass, under 5 miles from Westfield, that means the next exit, not the services further on. Don't restart the vehicle to see if it has cleared; it will not have. Call, saying what distance the vehicle went.
A hire or company car with AdBlue in the wrong tank?
It is a vehicle you have had for a week. Your own vehicle either does without AdBlue or keeps it somewhere different, so no one warned you the AdBlue inlet was right next to the diesel. Wherever you are in Hampshire, any motorist could be caught.
Meaning? Whatever applies above counts here — run or unrun — and one extra stage. Many hire and company contracts want the owner to approve work on your car.
Next: ring the hire company or the fleet manager first, then us — settling it before we arrive is quicker. If you're stuck in the car park at Fratton, or by Funland Hayling Island, while you wait for an answer, leave the vehicle off.
Westfield: unsure if it was AdBlue in the diesel tank?
At times the honest answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia about your filler, and you cannot remember which cap you took off. A rushed stop by the gates of Mengham Infant School, or a call to a friend in Mengham: either fits.
In short: spillage round your filler leaves the engine no harm. Once it is inside the diesel tank, though, it does. If there is AdBlue in your tank, firing up the vehicle would suck it in, and it would not tell you which either.
What to do: treat it as if it got in. Don't start the car. Describe what you noticed on the phone. A clear tank looked at is a better outcome than an already-run one drained.
The common ground in every Westfield AdBlue drain
Whichever scenario you are in, the job starts the same way. Our technicians come to your car, whether it is on a forecourt, a drive, the car park at The Royal Shades or a side street close to The Bridge Church, and ask three things: what got in, roughly how much, and whether your engine has run. Those replies settle this work, and you hear the quote by phone, before anybody heads out.
Emptying your tank comes next, followed by a careful flush — more vital after urea than with petrol, since crystals and corrosion will not clear on their own, no matter how long it sits. Finally are the filter, cleaned or renewed as needed; clean diesel; and a test of your car. The majority of unrun cars are a half-hour job after the moment our technicians arrive.
Finally, our engineers start the engine. With clean diesel in, it runs while our engineers make sure it is running properly, and then we leave. When it is noticed soon, the car very rarely has lasting damage, and the entire job takes place where it is. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, nothing upfront. Plenty of insurance policies cover misfuelling, so look at yours while the van travels.
About Westfield and where it is
Westfield is a coastal suburban area in Hampshire, situated near the city of Portsmouth and close to the neighbouring communities of West Town and Sea View. Westfield lies at a low elevation of around 5 metres, reflecting its proximity to the sea. Westfield has a population of approximately 3547 people, living in predominantly detached housing. Westfield is also near the village of South Hayling, across the water from Portsmouth harbour.
AdBlue drains across Hampshire, Westfield included
Being a residential suburb, Westfield has the same vans as the surrounding towns — South Hayling, Sea View — all the way through PO postcodes. Fastest of all: a PO11 9 postcode for your location.
Parked heading to Beachlands Par 3 Pitch and Putt, or bang in the centre of Westfield, your car stays put — there is no need to shift it at all. The drain is done on the spot. Ring and check rather than guess if you are close to COPP Memorial, on a boundary, or anywhere awkward to explain.
In one line: your situation
Not run yet: keep it off and ring. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there around Westfield and anywhere in Hampshire on 0333 366 0103.