Westfield: AdBlue in the Diesel Tank? Find Your Situation
Everything hinges on a single detail: whether the motor has started after the AdBlue went in — far more than anything else. If it hasn't, keep it that way, whether the vehicle is in Westfield itself or out in Ridgeway Cross. Leave the motor and the ignition off then ring 0333 366 0103; it is usually a drain and a thorough flush, done where the car is around Westfield. If it's run, stop as soon as it is safe then switch off. It's a larger job, though stage one does not change.
Find the situation below that matches yours, wherever around Herefordshire it happened.
AdBlue in a diesel on a Westfield forecourt
Picture it: stood by the petrol pump, holding the bottle, you spot the filler you opened was not the right one. Perhaps you're at the Texaco, perhaps at the Gulf, perhaps somewhere else in Westfield.
Meaning? Spotting it on the forecourt is as good as it gets. Only your tank has AdBlue; not one part past it has taken any in.
Freeing the petrol pump is no excuse to start it — so do not get back in. A few things: a shove into a bay with the attendants helping, the bottle kept, and a ring to us from where you stand. If it can't be shifted, it can be emptied at the pump: the equipment is explosion-proof and safe on a working forecourt.
At home in Westfield with AdBlue in the diesel tank
Days had passed with the warning light on. Bought a container, tipped it in outside the house, recycled the empty — and at that point checked the cap again, after the fact. Drives close to Stony Cross Road get it as much as any other street.
What it means: if you haven't driven since, this is almost as good as the forecourt. Being reluctant to blend, AdBlue drops low in the tank and stays. One night standing changes none of that.
Next: stop an early move by putting your keys in the house, then phone us. Your drive is where it gets drained, be it around Westfield or Stony Cross. Even at night, our pumps stay quiet enough for a residential street.
On the road in Westfield with AdBlue in a diesel
Lumpy running, smoke, falling power or a lit dashboard arrived a short way after the top-up. Somewhere along Finchers Corner or on the road to Worcester — under 10 miles away.
Put simply: the AdBlue has been pulled into your fuel system. The high-pressure pump and each injector get it too on a bigger trip, after the filter and lines have had it. Each restart, like every mile, pushes it on.
Your move: stop anywhere sensible, then switch your engine off. Services farther along are too far: from the M5, under 10 miles out of Westfield, use the next junction. Do not restart the car to see if it has cleared; it will not have. Call us and say how far you went.
A hire or company car with AdBlue in the wrong tank?
It is a motor you have had for a week. Unbeknown to you, the AdBlue and diesel inlets are next to each other here — not like your own car, which has no AdBlue or stores it elsewhere. Throughout Herefordshire, nobody is safe from it.
The upshot: just as above, divided by whether it ran, only with one added step. Plenty of rental and fleet contracts need the owner's approval before work.
What to do: call the hire firm or your fleet manager first, then us. That is quicker settled before our engineers turn up than after. If you are stranded in the car park outside Colwall, or by Blue-Ginger, while you wait for an answer, leave the vehicle off.
Westfield: unsure if it was AdBlue in the diesel tank?
"I think so" is sometimes the most honest as it gets. Which cap came off, you can't say; but the bottle weighs lighter than it ought to, and ammonia lingers by your filler. The gates of Cradley CofE Primary School in a rush, perhaps, or a friend's drive over in Moorend Cross.
The upshot: the engine isn't hurt by a little AdBlue spilled around the filler. AdBlue inside your diesel tank does. You cannot tell which by turning the key, and doing so will draw in any AdBlue that is in your tank.
What to do: treat it as if it was put in. Do not fire it up. Ring and give the details: we would sooner confirm a clean tank than empty one after the motor has been run.
What each AdBlue drain around Westfield has in common
Every case gets the same start to the work. Three things are asked when we arrive — on a forecourt, a drive, a road by Saint James or the car park outside The Red Lion: the liquid, the amount, and whether the motor has been started. Your price comes over the phone, ahead of anyone setting off, and those replies set the job.
Then your tank is emptied and the system flushed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Finally are your filter, flushed or replaced as needed; clean diesel; and a check of the car. If the engine hasn't run, most jobs take about half an hour once we're there.
The last step is starting it. Our check that it runs smoothly on fresh diesel comes before we head off. Long-term damage is very rare when it is spotted early, and the whole job is done where your car is. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, nothing in advance. Many insurance policies include misfuelling cover, and so it's worth checking yours while we're on the way.
About Westfield
Westfield is a village in Herefordshire, situated on the banks of a river at an elevation of around 94 metres. Westfield lies approximately 9 miles from Worcester and 106 miles from London, with nearby villages including Stony Cross, Cradley, and Mathon. Westfield has a population of around 775 people, predominantly living in detached houses. Westfield is characterized by its rural setting and residential community.
AdBlue drains round Westfield and across Herefordshire
Cradley and Mathon get the identical teams as Westfield, a village, plus further towns over WR postcodes. A postcode starting WR13 5 is the quickest way to tell us where you are.
Central Westfield or a lay-by near High Grove Wood: either way it is, your car doesn't need to shift at all for us. We drain it where it stands. Ring and ask instead of guessing if you're close to Cradley Village Hall, near a border, or somewhere tricky to explain.
The one-line version
Not run yet: keep it off then call. Whichever case fits, Petrol in Diesel handles the rest on 0333 366 0103, throughout Herefordshire and in Westfield — after you pull over, switch off then phone, if it has run.