AdBlue in the Diesel Tank in Westrop: What Now?
Has your engine run since the AdBlue was put in? This single point settles almost everything about what comes next. Not started so far? Then leave the car like that, whether the vehicle is — Westrop or Swanborough. Leave the motor and the ignition off and phone 0333 366 0103; it is usually a drain and a thorough flush, done where the car is in Westrop. Already run? Pull over when safe, then turn it off. The job is bigger, yet the first step is the same.
Wherever across Wiltshire it took place, one of the cases below matches yours.
At the pump in Westrop: AdBlue in a diesel
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Be it Shell, another forecourt nearby or anywhere else around Westrop, the situation is identical.
What it means: this is the ideal place to find out. Only your tank holds AdBlue; no component beyond it has taken any in.
Your move: stay out of the car, however much the pump needs freeing. Three jobs: a shove into a bay with the attendants assisting, the receipt kept, and a ring to us from the forecourt. Draining it there at the pump is possible when it cannot be moved, since the equipment is explosion-proof.
At home around Westrop with AdBlue in your diesel tank
For days the dash had been warning you. A bottle from the shop, emptied in on the drive — and it was just by the bin that the cap got a second look. It occurs on drives just off Lechlade Road as frequently as anywhere.
Meaning? Provided the car hasn't moved since, it is second to the pump case. On the bottom of the tank is exactly where AdBlue waits, since it will not mix with diesel — and a night going by makes nothing of the difference.
Next: prevent an early drive by putting the keys indoors, then ring us. Your drive is where it is emptied, whether in Westrop or Highworth. The pumps are quiet enough to use outside a house after dark.
Westrop: set off with AdBlue in a diesel?
Rough running, smoke, lost power or a lit dashboard arrived a short way beyond the top-up. Maybe heading for Oxford, under 25 miles away, or simply down Coffin Close.
Put simply: the AdBlue has been sucked into the fuel system. Mileage sets how deep it gets: filter and lines first, then the high-pressure pump and every injector. Each mile and each restart takes it further.
Do this: pull up somewhere sensible, then turn the motor off. On the M4, under 10 miles from Westrop, that means the next junction, not the services further on. Restarting it to test gets nothing — AdBlue doesn't clear on its own. Roughly what distance did it go? Say so when you call.
AdBlue in the wrong tank of a hire, lease or company car
Seven days ago, the car was unknown to you. Your own motor either does without AdBlue or keeps it somewhere different, so nothing warned you the AdBlue inlet was right next to the diesel. Throughout Wiltshire, no one is safe from it.
In short: an extra step on top of the situations above, and those depend on if it has run. Work on the vehicle often requires the owner's go-ahead under hire or fleet agreements.
What to do: call the hire firm or your fleet manager first, then us. That's quicker settled before we get there than after. If you're stuck in the car park at Swindon, or by Highworth Methodist Church, whilst you wait for an answer, leave the vehicle off.
Unsure about AdBlue in the diesel tank in Westrop?
At times the honest answer is "I think so". What cap was taken off, you can't recall; meanwhile the bottle weighs less than it ought to, and a whiff of ammonia hangs by your filler. Perhaps it happened in a hurry at the school gates at Westrop Primary & Nursery School, or on a friend's drive in Hannington.
Put simply: a spill near your filler does your motor unharmed. AdBlue inside your diesel tank does. If there is AdBlue in the tank, turning on the vehicle would pull it in, and it would not tell you which either.
Do this: behave as though it got in, and don't start your motor. Call us and describe what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
The common ground in each Westrop AdBlue drain
Whichever scenario you are in, the job starts the same way. Our engineers come to the car, whether it is at a forecourt, a driveway, the car park outside Globe or a side street near St Michael and All Angels, and ask three things: what went in, roughly how much, and if the engine has run. Over the phone, ahead of anything else, you hear the quote, and those replies decide the work too.
AdBlue crystallises and eats at certain metals in fuel systems, and so it does not rinse out on its own; that's why a full flush, after the drain, counts much more with AdBlue than with petrol. Then comes your filter — flushed, or swapped where needed — followed by clean diesel, and a test of your vehicle. Most unrun vehicles are a half-hour visit after the moment we arrive.
Starting the engine comes at the end. With new diesel in, it runs while we check it's running properly, and then we leave. The entire job is done where your car is, and when it's spotted soon, long-term damage is very rare. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, nothing in advance. It is worth knowing: lots of insurers include misfuelling cover, and so a check of your documents while you wait is worthwhile.
About Westrop, briefly
Westrop is a suburban area in Wiltshire, situated inland at an elevation of 136 metres, with a mix of residential and rural landscapes. Westrop lies near the towns of Highworth and Swindon, and is also close to the smaller areas of Eastrop and Redlands. Westrop has a population of around 6112 people, predominantly living in detached housing. Westrop is located 21 miles from Oxford and 68 miles from London, making it a commuter base for both cities.
AdBlue drains around Westrop, and across Wiltshire too
Westrop is a residential suburb, and the same vans that cover it work the towns near it too, Eastrop and Redlands among them, across the SN postcode area. A postcode starting SN6 7 is the quickest way to tell us where you are.
Stopped en route to The Green, or bang in the heart of Westrop, the vehicle stays where it is — there's no need to move it anywhere. The drain happens on the spot. Assuming doesn't help beside United Reformed Church, on a border or anywhere hard to describe; phone and ask.
The one-line version
If it has not run, phone then keep it that way. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there around Westrop and anywhere across Wiltshire on 0333 366 0103.