What Now? AdBlue in the Diesel Tank in Whalleys
All of that hinges on one detail: if the engine has been run since the AdBlue was added — more than anything else. Out in Town Centre or right around Whalleys, an unstarted motor should remain that way. Call 0333 366 0103 with the key and motor both off. In Whalleys, such a case is typically emptied and cleaned on the spot. When the engine has been run, stop somewhere safe straight away, then switch the vehicle off. A larger job, yes, but the identical first move.
Anywhere in Lancashire it happened, one of the situations below fits yours.
Whalleys forecourt: AdBlue in a diesel at the pump
The cap you unscrewed was the wrong one — and you just spot it as you're stood at the pump, bottle or the nozzle in hand. Anywhere in Whalleys, then — Asda, Shell, or anywhere else nearby.
Meaning? Finding out here is the best it gets. No pump has pulled it through, so the AdBlue sits just inside the tank.
What to do: do not get back in and fire it up to clear the pump. Ask the staff to help you roll the car into a parking bay, keep the receipt or the bottle, then phone us from the forecourt. Our equipment is explosion-proof and safe on a live forecourt, so a car that can't be pushed clear is emptied where it is at the pump.
At home in Whalleys with AdBlue in the diesel tank
The warning light had been on for days. A bottle bought at the shop, tipped in on the drive — and it was just by the bin that the cap got a second look. Just off Whalleys Road is no different from any other place.
What it means: if you have not driven since, this is nearly as good as the forecourt. Diesel and AdBlue keep apart: the AdBlue drops to the floor of that tank and stays put, no matter how long it waits.
Your move: the keys in the house, and so no one drives your vehicle off first thing. After that, ring. In Ashurst or right here around Whalleys, the drain is done on your driveway. The equipment works quietly enough that it won't wake the street at night.
Set off with AdBlue in a diesel around Whalleys?
A short way after filling up, the engine began misbehaving: rough running, smoke, lost power, warnings on your dash. Beacon Lane, say, or the route towards Preston — a trip of under 15 miles.
Meaning? The fuel pump has taken the AdBlue up. Past your filter, through the pipework, and — the further the distance — on into the high-pressure pump and each injector. It travels deeper with every extra mile covered and every restart.
What to do: pull over where it's safe and switch off. Services further on are too far: from the M58, under 3 miles out of Whalleys, use the next junction. Do not restart the car to see if it has cleared; it will not have. Roughly what distance had it gone? Say so as you call.
Hire, lease or company car with AdBlue in the wrong tank
You have had this vehicle barely a week. The AdBlue filler is right next to the diesel filler, which you did not know, because your own car either has no AdBlue or keeps it somewhere else. Anywhere you are across Lancashire, every motorist could be caught.
Meaning? Whatever case above applies here — run or unrun — and one further step. Any work on the car often requires the owner's go-ahead under rental or fleet agreements.
Sorting it before the van arrives is faster, so phone the hire company or your fleet manager, then us. Keep it off as the answer arrives, even if you are waiting at Parbold or near Ashurst Centre.
AdBlue in your diesel tank? Not sure, in Whalleys
Occasionally the fair answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia round your filler, and you can't remember which cap you took off. The gates of St James' Catholic Primary School, Skelmersdale in a rush, perhaps, or a friend's drive out in Stanley.
Meaning? Drips outside the inlet don't reach the motor at all. AdBlue inside your diesel tank does. Firing up your car won't tell you which, and if there is AdBlue in the tank it would draw it in.
Next: assume it got in, then keep your engine off. Phone and give the details: we'd rather confirm a clean tank than drain one after your motor has been run.
Whalleys: what every AdBlue drain has in common
No matter the situation, one start applies. Forecourt, drive, The Beacon (closed)'s car park or a street beside St Michael — the van reaches the vehicle, and three answers come next: which fluid, which amount, and whether it ran. Over the phone, before anything else, you are told our quote, and those replies shape the work too.
Draining your tank comes next, then a full flush — more vital after urea than after petrol, since crystals and corrosion won't go by themselves, no matter how long it sits. The fuel filter is cleaned, or replaced where it needs to be; clean diesel goes in; and the vehicle is tested. Where your motor hasn't run, allow about half an hour on site, in most jobs.
Firing it up comes at the end. With new diesel in, it runs while our engineers check it's running properly, and then we head off. Permanent damage is very uncommon when it is noticed soon, and the whole job is done where the car is. Nothing is paid upfront, payment is made on the day, and you get what your insurer asks for: an engineer report plus a VAT invoice. Worth remembering: many insurers offer misfuelling cover, and so a check of your policy while we travel pays.
About Whalleys
Whalleys is a suburban area in Lancashire, situated inland at an elevation of 78 metres, with semi-detached housing being the predominant type of accommodation. Whalleys lies approximately 13.7 miles from Preston and is surrounded by nearby places such as Ashurst, Dalton, and Fosters Green. Whalleys has a population of around 2879 residents and is located about 180.7 miles from London.
AdBlue drains in Whalleys, and across Lancashire too
Being a residential suburb, Whalleys shares its vans with the surrounding places — Fosters Green, Dalton — all the way through WN postcodes. Your whereabouts is quickest from a postcode that starts WN8 6.
Whether your car is on a lay-by on the way to Tawd Valley Park or in a car park in the middle of Whalleys, it does not need to shift. Draining is done on the spot. Awkward to explain? Close to St Mary Queen of Apostles Church or a border? Checking is better than guessing, so ring.
Your scenario, summed up
Unstarted? Leave it that way then phone. Run already? Pull over, switch off, phone. Petrol in Diesel takes over the rest whichever it is, in Whalleys and Lancashire, on 0333 366 0103.