AdBlue in the Diesel Tank in Wheelerstreet: What Now?
Has the engine turned over since the AdBlue was put in? This one question decides almost everything about what comes next. If it has not, keep it that way, whether the vehicle is in Wheelerstreet itself or out in Culmer. Normally this is draining and thoroughly rinsing it on the spot in Wheelerstreet — and so keep your key and motor off then ring 0333 366 0103. If it's run, stop as soon as it is safe then switch off. Stage one remains the same, even though the work is bigger.
Below: the situations our technicians meet, wherever across Surrey. Choose the one that fits.
AdBlue in a diesel on a Wheelerstreet forecourt
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Somewhere in Wheelerstreet, then — Esso, Shell, or anywhere else nearby.
What it means: this is the ideal place to find out. No pump has drawn it through, so the AdBlue stays just in that tank.
Clearing the pump is no excuse to run it — so do not get back in. Three jobs: a shove into a bay with the attendants helping, the receipt kept, and a call to us from where you stand. Our equipment is explosion-proof and fine on a live forecourt, and so a car that cannot be pushed away is cleared where it is at the pump.
AdBlue in your diesel tank at home around Wheelerstreet
On the dash, a reminder had shown for days. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. It happens on drives just off Bannister Close as regularly as anywhere.
What it means: if you have not driven since, this is almost as good as the forecourt. Diesel and AdBlue stay separate: the AdBlue drops to the base of your tank and remains there, however long the night.
Next: prevent any early-morning move by putting the keys indoors, then phone us. Your driveway is where it gets drained, whether around Wheelerstreet or Witley. The pumps are quiet enough to use outside a house at night.
AdBlue in a diesel and already driving around Wheelerstreet?
Lumpy running, smoke, lost power or a lit dashboard arrived a short way after the top-up. Wheeler Lane, perhaps, or the route towards Chichester — a trip of under 25 miles.
What it means: your fuel system has drawn the AdBlue in. The high-pressure pump and every injector see it too on a bigger trip, once the fuel filter and pipework have had it. Each mile and each restart takes it further.
Next: find a safe place, pull in, then switch your motor off. Wheelerstreet sits under 15 miles from the M3; there, pull off at the first junction rather than pressing on for the services. Restarting it to test gets nothing — AdBlue never clears on its own. Tell us know the mileage covered as you call.
AdBlue in the wrong tank: hire, lease and company motors
You have had the vehicle barely a week. Your own vehicle either does without AdBlue or keeps it elsewhere, and so nothing told you the AdBlue inlet was just beside the diesel. It can happen to anyone, anywhere in Surrey.
Meaning? Whichever applies above counts here — run or not — and one extra step. Work on your vehicle often needs the owner's go-ahead under hire or company terms.
Next: ring the hire company or the fleet manager first, then us — sorting it before we arrive is quicker. Hanging on for a reply in the car park outside Milford (Surrey), or near All Saints, Witley? Keep the car off throughout.
Wheelerstreet: unsure if it was AdBlue in your diesel tank?
Honestly, the only answer might be that you think it did. Too light, that bottle; a hint of ammonia round your filler; no clear recollection of which cap. Look familiar? Maybe it happened in a hurry at the school gates at The Chandler CofE Aided Junior School, or on a friend's drive in Mousehill.
The upshot: your engine is not hurt by some AdBlue spilled on the outside. Inside the diesel tank, however, AdBlue damages it. Turning on the vehicle will not tell you which, and if there is AdBlue in your tank it would draw it in.
What to do: treat it as if it got in. Don't start the car. Ring with what you saw: we'd sooner confirm a clean tank than empty one once your engine has been run.
What each AdBlue drain in Wheelerstreet has in common
Whichever scenario you are in, the job starts the same way. Three questions come once we reach the car — at a filling station, a driveway, a street beside Witley Village Hall (Chichester Hall) or the car park at The Star: the liquid, the quantity, and if the motor has been started. On the phone, ahead of anything else, you are told the quote, and those answers decide the work too.
Draining the tank comes first, followed by a careful flush — more important with urea than with petrol, because crystals and corrosion will not clear by themselves, however long you wait. Finally are the fuel filter, flushed or renewed if necessary; fresh diesel; and a check of the vehicle. Never started? Then roughly half an hour once we are there covers most jobs.
Our engineers fire it up at the end. Our test that it runs smoothly on fresh diesel comes before we leave. Long-term damage is very rare if it's caught soon, and the entire job is done where the car is. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, no money upfront. Plenty of policies cover misfuelling, so look at yours while the van travels.
About Wheelerstreet and where it is
Wheelerstreet is a suburban area in Surrey, situated inland at an elevation of 61 metres, and is located approximately 33 miles from London. Wheelerstreet is characterized by its semi-detached housing and is near the villages of Witley and Great Enton. Wheelerstreet sits within the South East region, close to the city of Chichester, and has a population of around 2547 residents. Wheelerstreet is also near the hamlet of Cramhurst, sharing a similar rural setting.
AdBlue drains around Wheelerstreet and across Surrey
Being a residential suburb, Wheelerstreet has the same vans as the nearby places — Great Enton, Cramhurst — all the way through GU postcodes. Telling us a GU8 5 postcode finds you quickest of all.
Central Wheelerstreet or a layby near Mare Hill Common: wherever it sits, the vehicle never needs to move at all for us. Our technicians drain it where it sits. If you are somewhere hard to describe, near Milford Baptist Church or close to a boundary, ring and ask instead of guessing.
The one-line version
Still unrun? Leave it off then phone. Run by now? Stop, turn off, ring. Petrol in Diesel handles the remainder whichever it is, in Wheelerstreet and Surrey, on 0333 366 0103.