Whitenap: AdBlue in the Diesel Tank? Find Your Situation
One fact matters most once AdBlue is in a diesel tank, and that is whether the motor has been started since. If it has not, keep it that way, whether the car is in Whitenap itself or out in Ashfield. Normally this is draining and properly flushing it right there in Whitenap — and so keep your ignition and engine off then ring 0333 366 0103. Already run? Pull over when you safely can, then turn everything off. Stage one stays the same, even though the job is bigger.
Find the situation below that matches yours, wherever around Hampshire it happened.
On a Whitenap forecourt with AdBlue in a diesel
Only now, bottle still in your hand, it dawns on you that the cap you took off was the wrong one, right at the pump. It might be the Murco, or the BP, or another station around Whitenap.
The upshot: of all places to notice, the forecourt is the best. Only your tank holds AdBlue; no component beyond it has taken it in.
What to do: don't get back in and start it to clear the petrol pump. Have the staff to lend a hand pushing it to a bay, hold on to the receipt, then ring us from there. If it cannot be moved, it can be emptied at the pump: the equipment is explosion-proof and safe on a working forecourt.
Whitenap, at home: AdBlue in your diesel tank
Days had passed with the dash light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Homes just off Elmtree Gardens are caught out as often as everywhere else.
What it means: if you have not driven since, this is almost as good as the forecourt. Being reluctant to mix, AdBlue drops to the base inside the tank and waits. One night standing changes none of that.
What to do: leave your keys inside the house so no one moves the car in the morning. Then ring. Our engineers drain the vehicle on your driveway, whether that is around Whitenap or out in Halterworth. The pumps are quiet enough to use outside a house after dark.
AdBlue in a diesel and already driving around Whitenap?
You filled up, set off, and a mile or two later your engine began to run roughly, smoke, lose power or light up the dashboard. Botley Road, say, or the way towards Southampton — a run of under 10 miles.
What it means: your fuel system has sucked the AdBlue in. The injection pump and every injector see it as well on a longer run, after the fuel filter and pipework have had it. More miles, more restarts: deeper it travels.
Do this: pull up somewhere safe, then turn your motor off. Whitenap lies under 3 miles from the M27; there, pull off at the next junction rather than pressing on to the services. Don't restart the vehicle to see if it has cleared; it will not have. Call us and say how far you travelled.
Hire, lease or company car with AdBlue in the wrong tank
You've had this car barely a week. The AdBlue filler sits right next to the diesel one, which you did not know, since your own motor either has no AdBlue or keeps it somewhere else. Any driver, wherever in Hampshire, might do the same.
The point: exactly as above, split by if it ran, but with an added step. Plenty of rental and company agreements require the owner's sign-off before repairs.
Settling it before the van arrives is quicker, so phone the rental company or your fleet manager, then us. If you're stranded in the car park at Romsey, or by Montfort Hall, whilst you wait for an answer, leave the vehicle off.
Not sure it was AdBlue in your diesel tank, Whitenap?
Occasionally the honest answer is "I think so". Which cap came off, you can't say; meanwhile the bottle weighs lighter than it ought to, and a whiff of ammonia lingers by your filler. The gates of Halterworth Primary School in a hurry, say, or someone's driveway out in Woodley.
Meaning? Drips outside the inlet don't touch your motor at all. In the diesel tank, by contrast, AdBlue harms it. If there is AdBlue in your tank, turning on the vehicle will suck it in, and it wouldn't tell you which either.
Next: assume it went in, and leave your motor off. Ring and give what you saw: we would sooner find a clean tank than empty one after your engine has been run.
The common ground in every Whitenap AdBlue drain
The work begins the same way, whichever the case. Anywhere the car is — Luzborough House's car park, a road by St Swithun's Church, a drive, a forecourt — our van arrives and we ask for the liquid, the quantity, and if your motor has turned over. On the phone, before dispatch, you hear the price, and those answers shape the work too.
Then that tank is drained and the fuel system cleaned thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. The fuel filter is cleaned, or replaced where it needs to be; clean diesel goes in; and your car is tested. Not started? In that case roughly half an hour once we are there is most jobs.
Starting the engine comes last. We make sure it runs properly on clean diesel before leaving. Our engineers do the entire job where the vehicle is, and permanent damage is very uncommon if it has been noticed early. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Worth remembering: many insurers include misfuelling cover, and so a quick look at your policy while we travel is worthwhile.
About Whitenap, briefly
Whitenap is a suburban area located inland in Hampshire, with an elevation of 39 metres above sea level. Whitenap sits approximately 6.3 miles from Southampton and 68.2 miles from London, placing it within the wider South East England region. Whitenap is characterized by its predominantly semi-detached housing stock and is situated near other local places such as Halterworth and Harefield. Whitenap has a population of around 2298 residents.
AdBlue drains about Whitenap and across Hampshire
Being a residential suburb, Whitenap has the same vans as the surrounding places — Crampmoor, Harefield — all the way across SO postcodes. Quickest of all: a SO51 5 postcode to show your location.
No towing is needed, whether parked centrally in Whitenap or in a layby heading to The Pond Piece, so leave it where it is. Wherever it sits, that's where it is cleared. Guessing doesn't help near Woodley Village Hall, on a border or somewhere awkward to pin down; phone and ask.
Your scenario, in one line
Still unrun? Leave the vehicle that way then phone. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around Whitenap and anywhere in Hampshire on 0333 366 0103.