AdBlue in the Diesel Tank in Whitletts, and What to Do Next
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether the motor has run since it was put in. Wherever your car is — Lochside, Whitletts — don't start an engine that has not been started yet. Usually that is emptying and thoroughly purging it right there around Whitletts — and so leave your key and motor off and phone 0333 366 0103. Already started? Stop when you safely can, then turn it off. It's a bigger job, yet step one doesn't change.
Anywhere in South Ayrshire it took place, one of the situations below fits yours.
Whitletts forecourt: AdBlue in a diesel at the pump
Imagine it: standing by the pump, holding the nozzle, you spot the filler you took off was not the right one. It could be the Asda, or perhaps the Tesco, or a different station around Whitletts.
Meaning? Spotting it on the forecourt is as good as it can be. No pump has drawn it through, and so the AdBlue sits only inside that tank.
Clearing the pump is no excuse to run it — and so do not get back in. Three jobs: a shove into a bay with the attendants assisting, the receipt saved, and a call to us from where you stand. If it can't be shifted, it can be emptied at the pump: the equipment is explosion-proof and safe on a working forecourt.
Whitletts, at home: AdBlue in your diesel tank
On your dash, a warning had been lit for days. Only by the recycling, the empty container in hand, did you look back at the cap you'd used on the drive. It takes place on drives just off Glenmuir Road as regularly as anywhere.
Meaning? As long as your vehicle has not moved since, it is second to the pump case. Diesel and AdBlue stay separate: the AdBlue settles to the floor of that tank and stays put, no matter how long the night.
Put the keys indoors tonight — or a person might take it away at breakfast — then call us. Your drive is where it gets drained, whether around Whitletts or Dalmilling. Late-night drains outside a house are fine: the pumps are low-noise.
Whitletts: drove off with AdBlue in a diesel?
You filled up, set off, and a mile or two later the motor began to run unevenly, smoke, lose power or light up the dashboard. Anywhere along Glenmuir Place or on the road to Glasgow — under 50 miles away.
Meaning? The pump has taken the AdBlue in. It's been through the fuel filter and your lines and, the further you went, into the high-pressure fuel pump and your injectors. Each mile and each restart takes it further.
Next: find a safe place, pull in, and switch the engine off. Services further along can wait: from the M77, under 15 miles out of Whitletts, use the next junction. Do not restart the vehicle to see if it has cleared; it will not have. Roughly how far did it gone? Tell us when you call.
A hire or company car with AdBlue in the wrong tank?
A week back, the car was unknown to you. The AdBlue filler sits right next to the diesel filler, which you didn't know, since your own motor either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere across South Ayrshire.
Meaning? Whatever applies above applies here — run or not — plus one extra step. Many hire and company agreements want the owner to approve work on your car.
Your move: rental firm or fleet manager first, us next, since sorting it early cuts time. Stuck by Whitletts Activity Centre or outside Newton-On-Ayr till someone answers, your car remains switched off throughout.
Unsure about AdBlue in your diesel tank in Whitletts?
Truthfully, the best answer might be that you think it did. The bottle is lighter than it should be, there's a faint smell of ammonia about the filler, and you can't remember which cap you took off. Maybe it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Craigie.
Meaning? Drips around the filler don't touch your motor at all. In your diesel tank, however, AdBlue harms it. If there is AdBlue in your tank, turning on your car will pull it in, and it would not tell you which either.
What to do: treat it as if it got in. Don't crank it. Ring us and explain what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
What every AdBlue drain in Whitletts has in common
Whatever the case, one opening is used. Filling station, drive, Thistle Inn's car park or a road by Crookmoss Bowling Club — the van comes to the car, and three questions follow: which fluid, what quantity, and whether it has run. Those replies settle the work, and you get our price on the phone, before anyone heads out.
A thorough flush comes after the drain. With petrol it is routine; with AdBlue it's essential, since deposits form and certain metals corrode, and neither washes away unaided. The filter is flushed, or replaced where it needs to be; fresh diesel goes in; and the car is tested. Most unstarted cars are a half-hour job after the moment we arrive.
We start the car at the end. Before we go, it is checked to make sure it runs properly on fresh diesel. If it's noticed early, the car very seldom has lasting damage, and the whole job takes place where it is. Payment comes that day, never in advance. For your insurer, there is a VAT invoice plus a written report from the engineer. Many insurance policies include misfuelling cover, so it's worth checking yours while we're on the way.
About Whitletts, for a moment
Whitletts is a coastal suburban area in South Ayrshire, situated near the towns of Dalmilling and Braehead. Whitletts lies at an elevation of around 20 metres, with semi-detached housing being the predominant type of accommodation. Whitletts is located approximately 30 miles from Glasgow, making it a commuter base for the city. Whitletts has a population of around 5374 people, with nearby Heathfield also being a part of the wider community.
Whitletts and South Ayrshire: AdBlue drains across the area
Whitletts is a residential suburb, and the same teams that cover it work the places near it too, Braehead and Heathfield among them, across the KA postcode area. Giving us your KA8 9 postcode finds you fastest of all.
Whether the car is on a lay-by on the way to Dalmilling Golf Course or in a car park in the middle of Whitletts, it does not need to shift. The drain happens right there. Tricky to pin down? By St.Quivox Parish Church or a border? Checking is better than guessing, so ring.
Your scenario, summed up
Still unrun? Leave the vehicle off and phone. Whichever line fits, Petrol in Diesel takes over from there on 0333 366 0103, throughout South Ayrshire and in Whitletts — once you pull over, turn off and ring, if it has run.