AdBlue in the Diesel Tank in Whitley: What Now?
Everything turns on one detail: if your engine has started since the AdBlue went in — far more than anything else. If it has not, keep it that way, whether the vehicle is in Whitley itself or out in Norrington Common. Phone 0333 366 0103 with your key and motor still off. In Whitley, such a case is generally emptied and flushed where it stands. Already run? Stop when you safely can, then turn it off. The job is bigger, yet the first step is the same.
Compare what happened to one of the list below, wherever around Wiltshire you happen to be.
On a Whitley forecourt with AdBlue in a diesel
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Perhaps you're at the Texaco, perhaps at the BP, maybe somewhere else around Whitley.
The upshot: of all places to find out, the forecourt is the best. No pump has drawn it in, and so the AdBlue sits only in that tank.
What to do: do not get back in and fire it up to clear the petrol pump. Have the staff to lend a hand rolling it into a space, hold on to the receipt, then phone us right there. Draining it there at the pump is possible when it can't be moved, because the equipment is explosion-proof.
AdBlue in your diesel tank on a Whitley drive?
For days the dashboard had been warning you. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look once more at the cap. Drives near Peartree Close get it as much as anywhere.
In short: if your vehicle hasn't moved since, it is almost equal to spotting it at the pump. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight doesn't change that.
What to do: leave your keys inside the house so no one moves your car in the morning. Then ring. Our technicians drain it on your drive, whether that is in Whitley or out in Pie Corner. The pumping kit runs quiet enough not to disturb the neighbours at night.
Set off with AdBlue in a diesel in Whitley?
You filled up, set off, and a mile or two later your motor began to run unevenly, smoke, lose power or light up the dashboard. Littleworth Lane, say, or the route to Bath — a trip of under 10 miles.
Meaning? Your fuel pump has taken the AdBlue in. Through the filter, along the pipework, and — the more the distance — on into the injection pump and every injector. Every restart, like each mile, carries it on.
Pull in safely — that is the first step — then turn it off. On the M4, under 10 miles from Whitley, that means the next exit, not the services further on. No test starts: clearing is not something AdBlue does. Call, and say what distance the car went.
Hire, lease or company car with AdBlue in the wrong tank
It's a motor you have had for a week. Your own vehicle either does without AdBlue or puts it somewhere different, and so no one told you the AdBlue cap sits right beside the diesel. Anywhere you happen to be in Wiltshire, any motorist can slip up.
Meaning? Whichever case above counts too — run or unrun — plus one extra stage. Work on your vehicle frequently requires the owner's approval under hire or company agreements.
Your move: rental firm or fleet manager first, us next, because settling it beforehand saves time. If you are stranded in the car park outside Melksham, or by Whitley Methodist Church, while you wait for an answer, leave the car off.
Not sure it was AdBlue in the diesel tank, Whitley?
At times the honest answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia about the filler, and you cannot remember which cap you took off. The gates of Shaw CE Primary School in a hurry, say, or a friend's driveway over in Chapel Knapp.
The point: the engine is not hurt by a little AdBlue splashed on the filler. AdBlue inside the diesel tank does. Any AdBlue in that tank would be drawn in by starting the vehicle, and the start wouldn't settle which it is in any case.
Do this: behave as though it did, and don't start your motor. Phone with what you saw: we would sooner find a tank free of AdBlue than drain one once your engine has been run.
Whitley: what every AdBlue drain has in common
The work begins the same way, whatever your situation. Three questions are asked when our engineers arrive — at a forecourt, a driveway, a road beside Shaw Village Hall or the car park outside The Pear Tree: the fluid, the amount, and if it has run. On the phone, ahead of anything else, you are told our price, and those answers shape the work too.
Emptying your tank comes first, then a full flush — more important with urea than after petrol, since crystals and corrosion won't go on their own, no matter how long you wait. Next comes the filter — flushed, or swapped where needed — followed by fresh diesel, and a test of the vehicle. Not started? In that case about half an hour once we are there is most jobs.
Starting the engine comes at the end. Our check that it runs properly on clean diesel comes before we head off. Our technicians do the entire job where your car is, and permanent damage is very uncommon if it has been noticed soon. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling cover, so it's worth checking yours while we are on the way.
About Whitley, briefly
Whitley is a small village in Wiltshire, situated on the riverside at an elevation of 59 metres, with detached housing being the predominant type of accommodation. Whitley lies close to the city of Bath, approximately 8 miles away, and is also near to other local places such as Pie Corner, Shaw, and Purlpit. Whitley has a population of around 568 residents and is located in the South West region of England, about 88 miles from London. Whitley remains a quiet residential community with a rural character.
Whitley and Wiltshire: AdBlue drains across the area
Shaw and Purlpit get the identical vans as Whitley, a village, along with other places over SN postcodes. A postcode starting SN12 8 is the quickest way to tell us where you are.
Whether the vehicle is on a lay-by on the way to Whitley Golf Club or in a car park in the middle of Whitley, it doesn't need to shift. The drain happens right there. Awkward to explain? Close to Christ Church or a county line? Checking is better than guessing, so ring.
Your situation, summed up
Not run yet: keep it off then call. Run by now? Stop, switch off, ring. Petrol in Diesel handles the remainder whatever it is, across Whitley and Wiltshire, on 0333 366 0103.