AdBlue in the Diesel Tank in Whitwell: What Now?
Everything hinges on a single detail: if your engine has started since the AdBlue went in — far more than anything else. Not started so far? Then leave the car like that, wherever the vehicle sits — Whitwell or Penny Green. Usually this means draining and thoroughly purging it right there around Whitwell — and so keep the key and engine off and call 0333 366 0103. Already started? Pull over once safe, then turn it off. The job is bigger, but the first stage is the same.
Anywhere in Derbyshire it happened, one of the situations below fits yours.
AdBlue in a diesel on a Whitwell forecourt
The cap you opened was the wrong one — and you only spot it while you're stood at the pump, bottle or the nozzle in your hand. Whether Tesco, Shell or anywhere else around Whitwell, the situation is identical.
What it means: this is the best location to find out. Only that tank has AdBlue; no part beyond it has drawn it in.
Freeing the petrol pump is no reason to start it — so don't get back in. Ask the staff to help you push the car into a parking space, keep the receipt or the bottle, and call us from the forecourt. The equipment is explosion-proof and safe on a busy forecourt, and so a car that can't be pushed clear is drained where it is at the pump.
AdBlue in your diesel tank on a Whitwell drive?
The warning light had been on for days. A bottle from the garage, emptied in at the driveway — and it's only by the recycling that the cap got your eye. Houses just off Portland Street are hit as often as anywhere else.
In short: if your car hasn't moved since, it's almost equal to finding out at the pump. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
Keep the keys indoors overnight — otherwise a person may take it away at breakfast — then call us. In Bakestone Moor or right here around Whitwell, the draining happens at your drive. The pumps are quiet enough to use outside a house at night.
On the road in Whitwell with AdBlue in a diesel
You filled up, set off, and a mile or two later the motor began to run roughly, smoke, lose power or light up the dashboard. Perhaps it was on High Street, possibly on the way out towards Sheffield, under 15 miles away.
In short: the AdBlue has been sucked through the fuel system. Mileage sets how far it goes: filter and pipework to begin with, then the injection pump and every injector. More driving, more starts: further it goes.
Next: pick a safe spot, stop, then turn your motor off. Exit by the next junction — not the services further along — if you are on the M1, under 5 miles from Whitwell. Restarting it to check achieves nothing — AdBlue never clears on its own. Call, saying how far the vehicle was driven.
A hire or company car with AdBlue in the wrong tank?
A week back, it was new to you. Your own car either has no AdBlue or puts it elsewhere, so no one warned you the AdBlue inlet was just next to the diesel. Wherever you are around Derbyshire, any motorist can be caught.
The point: just as above, divided by if it ran, only with an added step. Many rental and fleet agreements require the owner's approval before repairs.
Your move: rental firm or your fleet manager first, us next, because sorting it early cuts time. Leave it switched off while the answer comes, whether you are waiting at the nearest station or near Whitwell Community Centre.
Unsure about AdBlue in the diesel tank around Whitwell?
Now and then, "I think so" is the most you can honestly say. The bottle is lighter than it should be, there's a faint smell of ammonia around your filler, and you cannot remember which cap you took off. Perhaps it happened in a hurry at the school gates at Whitwell Primary School, or on a friend's drive in Belph.
Meaning? Drips around the inlet don't touch your motor at all. The diesel tank with AdBlue inside is a different story. You cannot tell which by turning the key, and doing so will suck in any AdBlue that is in that tank.
What to do: treat it as if it got in. Do not fire it up. Ring with what you saw: we'd sooner find a clean tank than drain one once your engine has been run.
The common ground in each Whitwell AdBlue drain
Each case gets the same start to the job. Anywhere your vehicle stands — Boot and Shoe's car park, a road by St Lawrence, Whitwell, a driveway, a filling station — our van arrives and we ask for the fluid, the quantity, plus if the motor has been run. Those answers decide this work, and you get the price by phone, before anyone sets off.
A thorough flush comes after this drain. With petrol it is standard; with AdBlue it is crucial, since crystals form and some metals corrode, and none of it washes out unaided. The fuel filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. The majority of unstarted cars are a half-hour visit after the moment our engineers get there.
The last step is starting it. Before our technicians head off, it's tested to confirm it runs smoothly on clean diesel. If it's spotted early, the vehicle very seldom has permanent damage, and the whole job happens where it is. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, no money in advance. Check your insurance before we arrive: misfuelling cover is included in plenty of policies.
About Whitwell
Whitwell is a village in Derbyshire, situated in the East Midlands region of England, with an elevation of 96 metres above sea level. Whitwell lies approximately 12.7 miles from Sheffield and 130.9 miles from London, surrounded by nearby places such as Bakestone Moor and Hodthorpe. Whitwell has a population of around 1969 residents, predominantly living in semi-detached housing. Whitwell is characterized by its inland setting, with Whitwell Common being a notable local feature.
AdBlue drains around Whitwell and across Derbyshire
As a rural village, Whitwell has the same vans as the surrounding towns — Whitwell Common, Hodthorpe — all the way across S postcodes. Quickest of all: a S80 4 postcode to show your location.
Stopped en route to Gorse Covert, or bang in the centre of Whitwell, your car remains put — there is no need to move it at all. We drain it where it stands. Tricky to pin down? Close to Whitwell Friendship Hall or a county line? Checking is better than assuming, and so phone.
The one-line version
If it has not started, ring and leave it that way. Started by now? Stop, turn off, phone. Petrol in Diesel takes over the rest whichever case, across Whitwell and Derbyshire, on 0333 366 0103.