AdBlue in the Diesel Tank in Wicklewood: What Now?
One thing matters above all once AdBlue is in a diesel tank, and it is whether your motor has run afterwards. Not run yet? Then keep the car like that, whether the vehicle is — Wicklewood or Hackford. Usually this is emptying and thoroughly purging it on the spot around Wicklewood — and so leave the key and motor off and ring 0333 366 0103. Already run? Pull over when safe, then switch everything off. Stage one remains the same, even though the job is bigger.
Find the scenario below that matches yours, wherever around Norfolk it happened.
Wicklewood forecourt: AdBlue in a diesel at the pump
The cap you unscrewed was the wrong one — and you just spot it while you're stood at the pump, bottle or the nozzle in your hand. Possibly you're at the Esso, maybe at the Shell, maybe somewhere else in Wicklewood.
Meaning? Finding out on the forecourt is the best it can be. Still inside the tank, and nothing drawn onwards: that's where the AdBlue sits.
What to do: don't get back in and fire it up to clear the pump. Phone us from the forecourt after the vehicle sits in a bay — the attendants will help roll it — and save the bottle. The equipment is explosion-proof and fine on a busy forecourt, and so a vehicle that can't be pushed away gets emptied right at the pump.
AdBlue in your diesel tank at home in Wicklewood
For days the dashboard had been nagging you. Only by the recycling, the empty bottle in your hand, did you look back at the cap you had opened on the driveway. It occurs on drives just off Hillside Crescent as frequently as anywhere.
Meaning? Provided the vehicle has not moved since, it is close to the forecourt case. Diesel and AdBlue keep separate: the AdBlue settles to the floor of that tank and remains there, however long the night.
Keep the keys in the house tonight — or someone may take it off at breakfast — and phone us. Out in Crownthorpe or here in Wicklewood, the draining happens on your drive. Our equipment works quiet enough that it won't wake the street at night.
Wicklewood: set off with AdBlue in a diesel?
Rough running, smoke, lost power or a glowing dashboard started a short way beyond the top-up. Anywhere along Mill View Way or else on the road towards Norwich — under 15 miles away.
The point: your system has drawn AdBlue in already. Past the filter, along the lines, and — the further the distance — on into the high-pressure pump and every injector. Each mile and each restart takes it further.
What to do: pull over where it's safe to do so and switch off. Leave by the next junction — not the services beyond — if you are on the M11, under 50 miles from Wicklewood. Restarting it to check achieves nothing — AdBlue doesn't clear on its own. Ring us and say how far you went.
Hire, lease or company car with AdBlue in the wrong tank
Seven days back, it was new to you. On your own car, AdBlue is absent or elsewhere. On this one, the cap is right next to the diesel cap — news to you. Anywhere you are across Norfolk, every motorist could be caught.
Meaning? Whatever applies above counts too — run or not — plus one further step. Plenty of hire and company agreements want the owner to approve work on the car.
Next: ring the rental company or the fleet manager first, then us — settling it before our arrival is faster. Stuck near Wicklewood Village Hall or at Wymondham until someone replies, your car stays switched off throughout.
Unsure about AdBlue in your diesel tank in Wicklewood?
Honestly, the only answer may be that you think it did. The bottle is lighter than it should be, there's a faint smell of ammonia about the filler, and you can't remember which cap you took off. Maybe at a friend's drive in Highoak, or rushing outside Wicklewood Primary School and Nursery on the school run.
What it means: a little spilled around the filler does no harm to your motor. The diesel tank with AdBlue in it is a different matter. You can't tell which by turning the key, and doing so will suck in any AdBlue that is in the tank.
What to do: treat it as if it got in. Do not start the vehicle. Tell us what you saw on your phone. A clear tank checked is a better result than a run one drained.
The common ground in every Wicklewood AdBlue drain
Whatever the case, one start applies. We come to the car, whether it is at a forecourt, a driveway, the car park at The Cherry Tree or a side street near Wicklewood Village Sign, and ask three things: what got in, roughly how much, and whether the engine has been run. Those replies settle the work, and you hear our quote by phone, before anyone heads out.
A thorough flush comes after the drain. With petrol it's standard; with AdBlue it is crucial, since crystals form and certain metals corrode, and neither washes away unaided. Then is the fuel filter — flushed, or swapped where needed — then clean diesel, and a test of the vehicle. If the motor has not run, the majority of jobs take about half an hour once we are there.
Our technicians start it last. Our technicians check it runs smoothly on clean diesel before we leave. When it's noticed early, the vehicle very seldom has permanent damage, and the entire job takes place where it is. Nothing is paid upfront, settlement is made on the day, and you get what your insurer asks for: an engineer report and a VAT invoice. Worth remembering: lots of insurers include misfuelling cover, and so a quick look at your documents as you wait is worthwhile.
About Wicklewood itself
Wicklewood is a small village in the heart of Norfolk, situated approximately 10 miles southwest of Norwich. Wicklewood sits in a relatively low-lying area, with an elevation of around 46 metres, and is surrounded by rolling countryside. Wicklewood is characterized by its predominantly detached housing stock, reflecting its rural nature and relatively recent development. Wicklewood is close to nearby places such as Crownthorpe and Kimberley, and is about 90 miles northeast of London.
AdBlue drains across Norfolk, Wicklewood included
Over NR postcodes, the teams serving Wicklewood — a rural village — reach nearby places as well, The Green and Kimberley included. A postcode starting NR18 9 is the quickest way to tell us where you are.
Stopped heading to Wicklewood School Field, or right in the centre of Wicklewood, your vehicle stays where it is — there's no need to shift it anywhere. Wherever it sits, that's where it is emptied. If you're somewhere hard to explain, close to Saint Andrew and All Saints or close to a border, ring and ask instead of guessing.
The one-line version
Not run yet: keep the vehicle off then call. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in Wicklewood and anywhere across Norfolk on 0333 366 0103.