AdBlue in the Diesel Tank in Wildern: What Now?
Everything turns on one detail: whether your engine has been run after the AdBlue was added — far more than anything else. Not started yet? Then keep it that way, whether your car sits — Wildern or Thornhill Park. Phone 0333 366 0103 with your key and motor still off. In Wildern, that is generally drained and flushed where it stands. If it has run, stop as soon as it is safe and switch off. It's a larger job, yet stage one does not change.
Find the situation below that matches yours, wherever around Hampshire it happened.
AdBlue in a diesel on a Wildern forecourt
Imagine it: stood by the petrol pump, holding the nozzle, you realise the cap you opened wasn't the correct one. Be it Sainsbury's, Texaco or somewhere else around Wildern, the situation is identical.
What it means: this is the ideal spot to find out. The AdBlue is inside that tank and nowhere else. Nothing has pulled it in.
What to do: do not get back in and start the vehicle to clear the petrol pump. Ring us from the forecourt once the vehicle sits in a bay — the staff will lend a hand to push it — and keep the receipt. Draining it there at the petrol pump is fine when it can't be moved, because the equipment is explosion-proof.
AdBlue in your diesel tank at home in Wildern
The warning light had been on for days. A bottle bought at the shop, tipped in at the drive — and it's just by the recycling that the cap got a second look. Just off Merlin Gardens is not different from any other place.
What it means: if you have not driven since, this is nearly as good as the forecourt. Being reluctant to mix, AdBlue settles to the base in the tank and waits. A night standing alters nothing.
Next: keys indoors, so no one takes your car anywhere first thing. After that, ring. Out in Shamblehurst or here in Wildern, the draining is done on your driveway. The pumps are quiet enough to use outside a house after dark.
AdBlue in a diesel and already driving around Wildern?
Topped up, pulled away, and soon your motor was turning roughly, smoking, losing power, or flashing up your dash. Somewhere on Tamarisk Road or on the road to Southampton — under 5 miles away.
The upshot: your system has drawn AdBlue in already. It's been through the filter and your lines and, the further you went, into the high-pressure fuel pump and the injectors. Each restart, like every mile, carries it deeper.
What to do: pull over where it is safe to do so and switch off. On the M27, under a mile from Wildern, that means the next exit, not the services further on. Restarting it to test achieves nothing — AdBlue never clears on its own. Let us hear the distance covered as you ring.
AdBlue in the wrong tank of a hire, lease or company car
It's a car you have had for a week. On your own car, AdBlue is missing or somewhere else. On this one, its cap is just by your diesel inlet — a surprise to you. Across Hampshire, nobody is immune.
What it means: the same as the situations above, depending on whether it's run, with one more stage. Many rental and fleet agreements need the owner's approval for repairs.
Next: phone the rental company or the fleet manager first, then us — settling it before we arrive is faster. Stranded near The Berry Theatre or outside Hedge End until the firm replies, your car remains turned off the whole time.
AdBlue in the diesel tank? Not sure, in Wildern
At times, "I think so" is the most you can honestly say. The bottle is lighter than it should be, there's a faint smell of ammonia around the filler, and you can't remember which cap you took off. Maybe at a friend's driveway in Hatch Bottom, or rushing outside Shamblehurst Primary School at the school run.
What it means: a little spilled round your filler does no damage to the engine. In your diesel tank, however, AdBlue damages it. You cannot tell which by turning the key, and doing so will pull in any AdBlue that is in the tank.
Next: assume it went in, then keep your engine off. Phone and give what you saw: we'd rather confirm a clean tank than drain one once your motor has been run.
What each AdBlue drain in Wildern has in common
Each case has the same opening to the work. Our engineers come to the car, whether it is at a forecourt, a driveway, the car park at The Barleycorn or a side street near Wildern Leisure Centre, and ask three things: what went in, roughly how much, and whether your motor has been run. Those replies settle this work, and you get our price on the phone, before anybody heads out.
Then that tank is drained and the fuel system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Clean diesel goes in once the fuel filter has been flushed or replaced, and your car is finally tested. If the motor has not run, the majority of jobs take about half an hour once we are there.
Finally, we fire it up. With clean diesel in, it runs while our technicians confirm it is running smoothly, and then we go. The entire job is done where the car is, and when it's noticed soon, long-term damage is very rare. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance before we arrive: misfuelling cover comes built into plenty of policies.
About Wildern itself
Wildern is a suburban area located inland in Hampshire, approximately 4.5 miles from Southampton and 65.1 miles from London. Wildern sits at an elevation of 27 metres, surrounded by nearby places such as Shamblehurst, Hedge End, and Dowds Farm. Wildern has a population of around 4208 people and is characterised by predominantly detached housing. Wildern is situated in a residential area with easy access to the city of Southampton.
AdBlue drains across Hampshire, Wildern included
As a residential suburb, Wildern shares its vans with the surrounding towns — Dowds Farm, Hedge End — right through SO postcodes. Quickest of all: a SO30 4 postcode for your location.
Whether your car is on a lay-by on the way to Greta Park or in a car park in the middle of Wildern, it does not need to move. Draining is done on the spot. If you're somewhere hard to explain, near Barclays Bank Clock Plaque or close to a boundary, ring and ask rather than guessing.
Your situation, summed up
If it has not started, ring and leave it off. Run by now: stop, power down, ring 0333 366 0103. Petrol in Diesel takes over the rest, in Wildern or wherever in Hampshire.