What Now? AdBlue in the Diesel Tank in Willaston
What to do about AdBlue in a diesel tank depends on one thing more than any other: whether your engine has run since it was put in. Not started so far? Then keep the car like that, whether your vehicle is — Willaston or Butt Green. Leave the motor and your ignition off and ring 0333 366 0103; it's normally a drain and a thorough flush, done where the vehicle is in Willaston. Stop the moment it is safe and turn off, if it has been run. Stage one remains the same, even though the work is bigger.
Wherever around Cheshire it took place, one of the cases below fits yours.
At the pump in Willaston: AdBlue in a diesel
Imagine it: stood by the pump, holding the bottle, you realise the cap you opened wasn't the right one. Somewhere in Willaston, then — Sainsbury's, BP, or somewhere else nearby.
The point: of all places to find out, the forecourt is the best. The AdBlue is inside your tank and nowhere else. Nothing has sucked it in.
What to do: don't get back in and crank it to clear the petrol pump. Have the attendants to help pushing it to a bay, hold on to the receipt, then phone us from there. Can't move the vehicle beside the pump? Our explosion-proof kit makes a busy forecourt safe, and so it can be drained in place.
AdBlue in the diesel tank at home in Willaston
For days the dash had been nagging you. Bought a container, tipped it in at home, binned the empty — and only then looked at the cap a second time, too late. Houses just off Murrayfield Drive get hit as often as everywhere else.
The point: no driving since makes it almost as good to finding it at the pump. At the bottom of your tank sits where AdBlue waits, since it won't blend with diesel — and a night passing changes nothing of the difference.
What to do: leave the keys inside the house so no one moves the vehicle in the morning. Then ring. Wistaston or Willaston: whichever your driveway sits, that's where it gets cleared. Night-time empties beside a house are fine: the pumps are low-noise.
Drove off with AdBlue in a diesel around Willaston?
Topped up, drove away, and soon the motor was turning roughly, blowing smoke, losing power, or lighting up the dash. Maybe it was on Derwent Close, maybe on the way out towards Stoke-on-Trent, under 15 miles away.
In short: the AdBlue has been sucked through your fuel system. The high-pressure pump and every injector see it too on a longer run, once the fuel filter and lines have had it. Every restart, like each mile, pushes it on.
What to do: pull over where it's safe and switch off. Service stations further on can wait: on the M6, under 10 miles out of Willaston, take the next junction. Restarting it to test achieves nothing — AdBlue never clears itself. Roughly how far did it gone? Say so when you call.
A hire or company car with AdBlue in the wrong tank?
You've only driven this vehicle for days. Your own car either does without AdBlue or puts it elsewhere, so no one warned you the AdBlue cap sits just beside the diesel. It can happen to anyone, anywhere around Cheshire.
What it means: the same as the situations above, depending on whether it has run, with one more stage. Any work on your car often requires the owner's approval under rental or company terms.
What to do: ring the hire firm or your fleet manager first, then us. That is faster settled before our technicians get there than after. If you are stranded in the car park outside Nantwich, or by St Luke, whilst you wait for an answer, leave the vehicle off.
AdBlue in the diesel tank? Not sure, around Willaston
"I think so" is often as honest as it gets. The bottle is lighter than it should be, there's a faint smell of ammonia around the filler, and you cannot remember which cap you took off. A rushed top-up by the gates of Willaston Primary Academy, or a call to a friend in Wistaston Green: either fits.
The point: your engine isn't hurt by a little AdBlue splashed on the outside. AdBlue inside the diesel tank does. Any AdBlue in your tank will be pulled in by firing up the vehicle, and the start would not settle which it is in any case.
Take it that it got in, and never start your key. Tell us what you saw on your phone. A clear tank looked at counts as a happier outcome than a run one drained.
The common ground in each Willaston AdBlue drain
Every case gets the same start to the job. Wherever your car is — The Nags Head's car park, a road by Willaston Bowling Club, a drive, a filling station — the van arrives and we ask about the fluid, the quantity, and whether the engine has been run. Replies set the job; the price follows by phone while no one has left yet.
Draining the tank comes first, followed by a full flush — more important with urea than after petrol, since crystals and corrosion won't go by themselves, however long it sits. Clean diesel is put in after the fuel filter is cleaned or changed, and the car is then tested. Never started? Then roughly half an hour once we are there covers most jobs.
Last, we start it. Our engineers confirm it runs smoothly on new diesel before leaving. The entire job is done where the vehicle is, and if it's spotted soon, long-term damage is very uncommon. Nothing is paid upfront, settlement happens on the day, and you get what your insurer wants: an engineer report plus a VAT invoice. Plenty of insurance policies include misfuelling cover, so it's worth checking yours whilst we are on the way.
About Willaston and where it is
Willaston is a village in Cheshire, situated inland at an elevation of 51 metres, with detached housing being the predominant type of accommodation. Willaston lies near the villages of Wistaston, Blakelow, and Wells Green, and is approximately 13 miles from Stoke-on-Trent. Willaston has a population of around 2099 residents, and is located in the North West region of England. Willaston is also relatively distant from London, at a distance of around 147 miles.
AdBlue drains across Cheshire, Willaston included
Blakelow and Wells Green have the same teams as Willaston, a rural village, plus other places throughout CW postcodes. Quickest of all: a CW5 6 postcode to show where you stand.
Parked en route to Crewe Vagrants Sports Club, or right in the centre of Willaston, your vehicle remains where it is — there's no need to move it anywhere. We drain it where it sits. If you are somewhere hard to explain, close to Willaston Sports and Social Club or close to a boundary, ring and ask instead of assuming.
Your situation, in one line
Where it has not started, phone then leave it that way. Run already? Stop, switch off, ring. Petrol in Diesel takes over the rest whatever case, across Willaston and Cheshire, on 0333 366 0103.