AdBlue in the Diesel Tank in Williamstown, and What to Do Next
One thing counts above all once AdBlue is in a diesel tank, and that is whether your engine has been started since. Not run yet? Then keep the vehicle that way, whether your car sits — Williamstown or Dinas. Leave your engine and the ignition off then phone 0333 366 0103; it is usually a drain and a thorough flush, done where your car is around Williamstown. Pull over the minute it is safe then switch off, if it has already run. A larger job, then, yet the same first move.
Wherever around Rhondda Cynon Taf it happened, one of the cases below fits yours.
On a Williamstown forecourt with AdBlue in a diesel
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Perhaps you are at the Shell, perhaps at the Asda, possibly somewhere else in Williamstown.
The point: of every spot to notice, this is the best. Only that tank has AdBlue; no part beyond it has drawn it in.
Do this: stay out of the driver's seat, even if the pump wants clearing. A few jobs: a shove into a bay with the staff helping, the receipt kept, and a ring to us from where you stand. If it can't be moved, it can be emptied at the pump: the equipment is explosion-proof and safe on a busy forecourt.
AdBlue in your diesel tank at home in Williamstown
The warning light had been on for days. Only by the recycling, the empty bottle in hand, did you look back at the cap you'd opened on the drive. It occurs on driveways just off Brook Street as often as anywhere.
Meaning? Provided your vehicle hasn't been driven since, it is second to the forecourt case. As it is reluctant to mix, AdBlue drops to the base in that tank and stays. A night parked changes none of that.
Keep the keys indoors overnight — or a person may take it off first thing — and phone us. In Penrhiwfer or right here around Williamstown, the draining is done on your drive. Even at night, the pumps are quiet enough for a residential street.
Williamstown: drove off with AdBlue in a diesel?
You filled up, set off, and a mile or two later the engine began to run roughly, smoke, lose power or light up the dashboard. Maybe it was on Cornwall Road, perhaps on the way out towards Cardiff, under 15 miles away.
In short: the AdBlue has been sucked into the system. Through the fuel filter, through the pipework, and — the more the mileage — deeper into the injection pump and every injector. It travels further with every mile covered and each restart.
Pull in safely — that is the first job — then switch it off. Service stations further on can wait: on the M4, under 10 miles out of Williamstown, take the next junction. No test starts: clearing is not something AdBlue will do. Call, saying how far the vehicle went.
Hire, lease or company car with AdBlue in the wrong tank
You've only had the vehicle for days. Unbeknown to you, the AdBlue and diesel fillers are side by side here — unlike your own car, which has no AdBlue or stores it in another spot. Throughout Rhondda Cynon Taf, no one is immune.
The upshot: just as above, split by if it ran, only with one added step. Many hire and fleet contracts need the owner's approval for repairs.
Next: phone the rental company or your fleet manager first, then us — settling it before our arrival is quicker. Leave the car switched off while the answer comes, whether you're waiting at Dinas Rhondda or near Penygraig War Memorial.
Not sure it was AdBlue in your diesel tank, Williamstown?
At times, "I think so" is all anyone can honestly say. What cap came off, you cannot recall; meanwhile the bottle weighs less than it ought to, and ammonia hangs by your filler. A hurried top-up by the gates of the local primary school, or a visit to a friend in Tonypandy: both fits.
Put simply: spillage round the filler leaves your motor unharmed. Once it is inside the diesel tank, though, it does. Any AdBlue in your tank will be sucked in by starting the vehicle, and the start would not settle which it is in any case.
Next: act as though it went in, then keep your engine off. Phone and give the details: we'd sooner find a clean tank than drain one once your motor has been run.
What each AdBlue drain around Williamstown has in common
Whichever situation you are in, the job starts the same way. Three things are asked when our technicians arrive — on a filling station, a drive, a street beside Pisgah Chapel or the car park at The Glamorgan: the liquid, the amount, and if it has run. Those replies settle the work, and you get the quote on the phone, before anybody sets off.
Then that tank is cleared and your system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Last come the filter, flushed or renewed as needed; fresh diesel; and a test of your car. Not started? Then about half an hour on site covers most jobs.
The final step is firing it up. Our technicians check it runs properly on clean diesel before leaving. Our engineers do the entire job where your car is, and long-term damage is very unusual if it has been noticed early. For your insurer: the engineer's report and the VAT invoice. For you: payment that day, nothing upfront. It is worth knowing: many insurers include misfuelling cover, and so a quick look at your policy while we travel pays.
About Williamstown
Williamstown is a suburban area in Rhondda Cynon Taf, situated on the riverside at an elevation of 183 metres. Williamstown lies near the communities of Penrhiwfer, Edmondstown, and Penygraig, and is approximately 14 miles from Cardiff. Williamstown has a population of around 3775 people, predominantly living in terraced housing. Williamstown is also relatively distant from London, at a distance of 142.6 miles.
Williamstown and Rhondda Cynon Taf: AdBlue drains across the area
Being a residential suburb, Williamstown shares its vans with the nearby towns — Penygraig, Edmondstown — all the way across CF postcodes. Fastest of all: a CF40 1 postcode for where you stand.
Parked heading to Belle Vue Park, or bang in the heart of Williamstown, your vehicle stays put — there's no need to shift it at all. Our engineers drain it where it stands. Phone and check rather than guess when you are close to Graig Park, near a boundary, or somewhere awkward to pin down.
In one line: your situation
If it has not run, phone and leave it off. Run already: pull over, power down, ring 0333 366 0103. Petrol in Diesel takes over the rest, within Williamstown or wherever in Rhondda Cynon Taf.