AdBlue in the Diesel Tank in Willsbridge, and What to Do Next
Everything hinges on a single fact: if your engine has started after the AdBlue went in — far more than anything else. Not run so far? Then keep the car like that, whether the car sits — Willsbridge or Oldland. Leave the engine and your ignition off and phone 0333 366 0103; it is normally a drain and a thorough flush, done where the vehicle is in Willsbridge. Already run? Stop once safe, then switch it off. The job is bigger, yet the first stage is the same.
Match your case to a situation from the ones below, anywhere in Gloucestershire you happen to be.
At the petrol pump in Willsbridge: AdBlue in a diesel
Only at this point, nozzle still in hand, you realise that the cap you took off was the wrong one, right at the pump. Anywhere in Willsbridge, then — BP, another forecourt nearby, or somewhere else close by.
Put simply: no better place exists to discover it. The AdBlue is in the tank and nowhere else. Nothing has drawn it in.
Freeing the petrol pump is no reason to start it — so don't get back in. Three things: a push into a bay with the attendants assisting, the bottle kept, and a ring to us from where you stand. Stuck beside the petrol pump? Our explosion-proof equipment makes a live forecourt safe, and so it can be drained in place.
Willsbridge, at home: AdBlue in the diesel tank
On the dash, a warning had been lit all week. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. Homes just off Bath Road get hit as often as everywhere else.
Meaning? As long as your car has not moved since, it is second to the forecourt case. Being unable to mix, AdBlue drops low inside the tank and waits. One night parked changes nothing.
What to do: leave the keys inside the house so nobody moves the vehicle in the morning. Then ring. Our technicians drain the vehicle on your driveway, whether that is in Willsbridge or out in Longwell Green. Night-time drains outside a house are no problem: the pumps are low-noise.
Willsbridge: drove off with AdBlue in a diesel?
A short way beyond filling up, your engine began misbehaving: rough running, smoke, less power, lights on your dash. A431, say, or the route towards Bristol — a run of under 10 miles.
Meaning? Your pump has sucked the AdBlue up. Mileage sets how far it gets: filter and lines first, then the injection pump and each injector. Each mile and each restart takes it further.
Stop safely — that is the first step — then switch everything off. Services further along are too far: on the M32, under 5 miles out of Willsbridge, take the next junction. It won't have cleared, so there is no point restarting to check. Call, saying how far your car went.
AdBlue in the wrong tank: hire, lease and company vehicles
A week back, the car was unknown to you. On your own car, AdBlue is absent or somewhere else. On this one, the inlet is just by the diesel inlet — news to you. Across Gloucestershire, no one is immune.
In short: one extra step on top of the situations above, and those turn on whether it has run. Many hire and fleet contracts require the owner's sign-off for work.
What to do: ring the hire firm or your fleet manager first, then us. That's quicker settled before our engineers turn up than after. Stranded by Willsbridge Mill or outside Keynsham till the firm answers, the vehicle stays turned off the whole time.
Willsbridge: unsure whether it was AdBlue in your diesel tank?
At times the fair answer is "I think so". A faint ammonia whiff lingers around your filler, the bottle seems too light, and which cap came off is hard to recall. Possibly it happened in a hurry at the school gates at Cherry Garden Primary School, or on a friend's drive in Somerdale.
The upshot: the motor isn't hurt by some AdBlue spilled around the outside. AdBlue inside the diesel tank does. Firing up your car won't tell you which, and if there is AdBlue in that tank it would suck it in.
Assume it got in, and never start your key. Describe what you saw on the phone. A clean tank looked at counts as a better outcome than a run one drained.
Willsbridge: what each AdBlue drain has in common
Every case has the same opening to the work. Three questions come once our engineers reach your car — at a forecourt, a driveway, a street by Quarry or the car park outside The Dolphin Inn: the fluid, the quantity, and if it has run. Answers set the work; the quote follows on the call while no one has left yet.
Draining your tank comes next, followed by a careful flush — more important after urea than with petrol, because crystals and corrosion will not clear by themselves, however long it sits. Next is the fuel filter — cleaned, or replaced where necessary — then fresh diesel, and a test of your vehicle. Most unrun cars are a half-hour job from the moment our engineers get there.
The final step is starting the engine. With fresh diesel in, it runs while our technicians check it's running properly, and then we leave. Long-term damage is very unusual when it's caught quickly, and the whole job is done where the car is. Nothing is taken upfront, settlement is made on the day, and you get what your insurer wants: an engineer report and a VAT invoice. Plenty of policies cover misfuelling, so check yours as we head over.
About Willsbridge and where it is
Willsbridge is a suburban area located on the riverside in Gloucestershire, with a relatively low elevation of 27 metres. Willsbridge sits near the city of Bristol, approximately 5.4 miles away, and is close to nearby places such as Longwell Green and Oldland Common. Willsbridge has a population of around 2740 people and is characterised by predominantly detached housing.
Willsbridge and Gloucestershire: AdBlue drains across the area
Being a residential suburb, Willsbridge shares its vans with the nearby towns — Oldland Common, Cowhorn Hill — all the way through BS postcodes. A postcode starting BS30 6 is the quickest way to tell us where you are.
Stopped heading to Wildlife Garden, or right in the centre of Willsbridge, your vehicle remains put — there is no need to move it at all. The van empties it where it stands. Tricky to explain? Close to Saint Anne's or a border? Checking is better than guessing, and so ring.
In one line: your situation
Engine never started: ring, and leave it switched off. Whatever line applies, Petrol in Diesel handles from there on 0333 366 0103, throughout Gloucestershire and in Willsbridge — once you pull over, turn off and phone, if it has run.