Witley: AdBlue in the Diesel Tank? Find Your Situation
All of that hinges on one fact: whether the engine has started since the AdBlue went in — more than anything else. If it has not, keep it that way, whether your car is around Witley itself or out in Cramhurst. Leave the engine and your ignition off then ring 0333 366 0103; it is generally a drain and a thorough flush, done where your car is in Witley. Where the motor has been run, stop safely straight away, then turn the vehicle off. Step one remains unchanged, even if the job is bigger.
Match what happened to a situation from the ones below, anywhere in Surrey you are.
On a Witley forecourt with AdBlue in a diesel
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Maybe you're at the Esso, perhaps at the Shell, perhaps somewhere else around Witley.
The upshot: of all places to notice, this is the best. Only the tank has AdBlue; not one part past it has drawn any in.
Your move: keep out of the driver's seat, even if the queue needs freeing. Phone us from the forecourt once your vehicle sits in a space — the attendants will lend a hand to push it — then save the bottle. Emptying it there at the petrol pump is fine if it can't be moved, because the equipment is explosion-proof.
Witley, at home: AdBlue in the diesel tank
For days the dashboard had been nagging you. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Just off Roke Lane is no different from anywhere.
The upshot: zero miles since makes this almost equal to spotting it at the pump. Being unable to blend, AdBlue drops to the base in the tank and waits. A night parked alters nothing.
Next: prevent any early-morning move by putting the keys in the house, then ring us. Wheelerstreet or Witley: whichever your drive is, that's where it gets cleared. Late-night empties beside a house are no problem: the pumps are quiet.
Witley: drove off with AdBlue in a diesel?
Rough running, smoke, lost power or a glowing dashboard arrived a short way after the top-up. Eastfields, say, or the way to Chichester — a trip of under 25 miles.
In short: the AdBlue has been sucked through the fuel system. The high-pressure pump and every injector see it as well on a bigger run, after the fuel filter and pipework have had it. Each mile and each restart takes it further.
Stop somewhere safe — that is the next step — then turn everything off. Services farther along can wait: from the M3, under 15 miles out of Witley, use the first junction. It will not have cleared, so there is no point restarting to check. Phone, and say how far your car was driven.
AdBlue in the wrong tank of a hire, lease or company car
It's a motor you have had for a week. Your own motor either has no AdBlue or keeps it somewhere different, and so no one told you the AdBlue inlet sits just next to the diesel. Anywhere you are in Surrey, every driver can slip up.
What it means: the same as the situations above, depending on whether it's run, with one more step. Plenty of hire and company agreements need the owner's sign-off before repairs.
Your move: hire firm or fleet manager first, us second, since settling it beforehand cuts time. Stranded by All Saints, Witley or outside Milford (Surrey) till someone replies, the vehicle remains switched off the whole time.
AdBlue in the diesel tank? Not sure, around Witley
Honestly, the best answer might be that you think so. The bottle is lighter than it should be, there's a faint smell of ammonia around your filler, and you cannot remember which cap you took off. A rushed top-up by the gates of The Chandler CofE Aided Junior School, or a call to a friend in Enton Green: both fits.
Meaning? Spills around the filler don't touch your motor at all. AdBlue inside your diesel tank does. Firing up the car cannot tell you which, and if there is AdBlue in the tank it would pull it in.
Next: act as though it got in, then keep your motor off. Ring us and explain what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in every Witley AdBlue drain
The work opens the same way, whichever the situation. Three things come when our engineers arrive — on a filling station, a driveway, a street beside Witley Village Hall (Chichester Hall) or the car park at The Star: the fluid, the amount, and whether the motor has been started. Replies set the job; the quote comes by phone whilst no one has set off yet.
AdBlue crystallises and eats at certain metals used in fuel systems, so it does not wash out unaided; that is why a full flush, after the drain, matters far more here than with petrol. Your filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and your car is tested. If your engine hasn't run, most jobs take about half an hour once we are there.
The final step is starting the car. We confirm it runs properly on clean diesel before we leave. When it is noticed soon, the vehicle very rarely has permanent damage, and the whole job happens where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling cover, and so it is worth checking yours while we're on the way.
About Witley itself
Witley is a village in Surrey, situated inland at an elevation of around 65 metres, and is located approximately 33 miles from London. Witley has a mix of housing types, with semi-detached homes being predominant, and is near to other small settlements such as Wheelerstreet and Great Enton. Witley is also close to the village of Culmer and the larger city of Chichester, which is about 23 miles away. Witley has a population of around 1693 people, according to recent estimates.
AdBlue drains around Witley and across Surrey
Being a rural village, Witley has the same vans as the surrounding places — Culmer, Great Enton — all the way across GU postcodes. Quickest of all: a GU8 5 postcode for where you stand.
No moving is required, be it parked centrally in Witley or on a lay-by en route to Mare Hill Common, so leave it where it is. We drain the car where it stands. Phone and ask instead of guessing if you're by Milford Baptist Church, on a boundary, or somewhere tricky to explain.
In one line: your situation
Motor not started: phone, leaving it switched off. Started already? Pull over, turn off, ring. Petrol in Diesel takes over the remainder whatever it is, in Witley and Surrey, on 0333 366 0103.